Our party consisted of 4 pension age travellers using one car to get to Heathrow Terminal 3. Both departure and return ‘meet and greet’ process would more accurately be renamed ‘wait and meet’! What... Ver más
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Consulta las opiniones de los clientes
BA cancelled our flight the day before. What a pain. But at least our meet and greet had free cancellation. I rang and rang, no reply, so emailed and got back a reply a day later saying 'oh actually i... Ver más
Good service - the transfer to and from Heathrow T5 was really good, driver used back roads and avoided the heavy traffic. The chaps at the parking pound were courteous and friendly, Excellent valu... Ver más
Booked with Premium Parking Ltd, Via Compare Parking Prices. Booking Reference Number = CPP-110327 Great service, first time using any type of service like this. Easy contact, helpful, polite, ea... Ver más
Información sobre la empresa
- Parking
- también en la categoría
- Servicio de aparcacoches
Información de contacto
Reino Unido
- www.compareparkingprices.co.uk
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Be Careful!!! The business tactics are poor at best.
Reference number CPP-113852
Be Careful!!! The business tactics are poor at best. You might think you are getting a good deal on parking but often you are not and then they want money for nothing. I cancelled my booking within 24 hours due to seeing extra charges at the airport which was not clear on the original purchase. Even though my booking was 6 months away they charged me £15 admin fee. Robbery! Better (and in my case cheaper) to pay for official parking and be stress free.
Would leave a zero but obviously can't…
Would leave a zero but obviously can't do that.
Booked car parking put dates in for April 10 days, when confirmation email came it had the next day's date and for 7 days.
Tried to ring 3 times kept on phone for exactly 10 minutes then cut off.
Eventually on fourth attempt got through to speak to someone who informed us they needed 48hrs notice to cancel bare in mind their saying I booked with less than 24hrs. So no help there at all.
Rang the company I'm supposed to be leaving my car with and they said I need to get in touch with the comparison site nothing they can do.
Do not book with these people you can't get hold of no one to query anything, no help what's so ever just take your money, I feel as though I have been scammed wouldn't want anyone else loosing their money.
I'm absolutely disgusted by them.
Great service
One of the best services I have experienced using M&G. Thank you for being prompt, professional and courteous. I highly recommend it.
No news is good news
Follow a few steps and one can have a very efficient parking experience. We have been using this for about an year and we do travel a lot. Can easily say I don't look elsewhere for airport parking now. They were considerate when our last flights were delayed by 2 hours, which was post midnight and counted as next day. However, it was smooth and staff were friendly too.
Excellent service
Excellent service. Very prompt with good customer service " Happy to use again
Very efficient
On a very wet day we arrived at the Heathrow parking location and greeted with friendly and efficient staff. They were super efficient. The return leg was the same, car ready and waiting
Well done, we will use you next time
Fantastic service
fantastic communication from start to finish, picked up and dropped the vehicle off on time.
CPP-110548
very good service no waiting around…
very good service no waiting around when i dropped off my car and when i collected. i will use the company again
regards keiron buckland REF 106388
The service we received was excellent…
The service we received was excellent at both departure and arrival, the price charged was also most competitive.
Convenient and reliable
Good service. Convenient, so much better than having to get a bus to airport. Friendly staff. Used a few times and will use again.
Very easy to hand my car and collected…
Very easy to hand my car and collected when I came back,I got no problem with them.
Excellent service will use it all the time
Excellent service and very polite staff.
Quick and friendly service
Quick and friendly service. So convenient flying out of Heathrow
"Excellent service at a super price
"Excellent service at a super price. Drop off and pick up were efficiently handled. Well done"
Warning your car is stored 40 minutes away from Bristol Airport
CPP-114201
I am writing to formally complain about the meet and greet service at Bristol Airport during my recent booking. While the staff member who collected our car was courteous and professional, the location used for collection was completely unacceptable.
The current meet and greet point at the short stay car park is over 500 metres from the terminal. My wife and I are pensioners, and having to carry suitcases over uneven stones and such a long distance was not only inconvenient but also unsafe. This is a completely unsuitable arrangement for customers and falls far short of reasonable expectations for a premium service.
Bristol Airport provides a drop-off point just 30 metres from the terminal, which is far more convenient, safe, and practical. Using this location for meet and greet would be a simple change that greatly improves customer experience.
I urge you to review and immediately revise your collection procedures. If the meet and greet service continues to operate from the short stay car park, I will not consider using your service again. Additionally, I believe compensation or some acknowledgment of this poor experience is warranted.
DO NOT USE THIS COMPANY !!
DO NOT USE THIS COMPANY !! THEY HAVE SCAMMED ME WITH A BOOKING FEE FOR A CANCELLATION !!
I had to make a booking cancellation and they charged me a £15 fee. My booking confirmation document clearly indicated that I had cancellation waiver/cover to avoid the charge !!
I will be raising a dispute with my bank and provide proof of evidence by copy of booking confirmation.
Booking cancellation
I cancelled my booking and, although booking confirmation showed free cancelation cover, I still had to pay a £15 cancellation fee. The information about their cancellation policy is misleading. AVOID!!
Seems like a total scam to me
I booked parking and was told to call the number provided 30 mins before we arrived at the airport.
We called 8 times from 35 mins before our arrival onwards and nobody answered. We ended up having to use Gatwick long stay car park which was very expensive.
Very very disappointing.
Poor service.
Poor service.. I had booking which was fully refundable.. they charge admin fee... I will never go with them again
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