Our party consisted of 4 pension age travellers using one car to get to Heathrow Terminal 3. Both departure and return ‘meet and greet’ process would more accurately be renamed ‘wait and meet’! What... Ver más
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Consulta las opiniones de los clientes
BA cancelled our flight the day before. What a pain. But at least our meet and greet had free cancellation. I rang and rang, no reply, so emailed and got back a reply a day later saying 'oh actually i... Ver más
Good service - the transfer to and from Heathrow T5 was really good, driver used back roads and avoided the heavy traffic. The chaps at the parking pound were courteous and friendly, Excellent valu... Ver más
Booked with Premium Parking Ltd, Via Compare Parking Prices. Booking Reference Number = CPP-110327 Great service, first time using any type of service like this. Easy contact, helpful, polite, ea... Ver más
Información sobre la empresa
- Parking
- también en la categoría
- Servicio de aparcacoches
Información de contacto
Reino Unido
- www.compareparkingprices.co.uk
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No ha contestado las opiniones negativas
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good service and with good price.
good service and with good price.
If i could rate lower i would
They charge an additional £12 for drop-off fees which was not mentioned within the booking process on their website.
When I returned and called them to pick up the car - they initially picked up and said they would call me when they had located my car and dispatched a driver to collect me. Proceeded to ignore me for over an hour (in fact they didn't pick up at all until I took 2 buses to get to them for some answers).
They then informed me they had lost my car and my car keys.
I then had to go through all the keys to help them find it, whereby I have evidence of all customer details vehicle details, dates of them being away, access to their keys.
They store all of this is an unlocked grey van on site whilst they drop off cars.
The company refused to call the AA or pay for a taxi home/ other means of transport.
Am yet to receive
Excellent service from drop off to pick…
Excellent service from drop off to pick up, staff very friendly and helpful, waiting for us on return from holiday, and car ready for us drive home.
Will definitely use this parking facility again. Thank you
Susan
Good service
I used first time in airport parking. It was good.
The service I used is very good
The service I used is very good, close to air port, easy to departure, after travelling, pick up fairly quick. Recommend.
Easy to follow instructions
Easy to follow instructions, great communication and satisfying service.
Does what it says on tin we'll be using again
The instructions were sent out and simple to follow. The company were good when 2 days before travelling the travel company changed terminals and the booking was changed easily and free of charge. The drivers arrived promptly on departure and arrival even though we got back late as flight was delayed
Worth trying !!
Was not sure if this would be value for money, all went well and would use again
I was very satisfied with the good…
I was very satisfied with the good service.
No compensation no communication
Initial email communication and instructions were decent. On arrival, we were called and met the driver, who handed us a printout with details of the booking, and took photos of the car before taking the car.
On return, we called the company 30 minutes prior; they took over an hour to arrive. Upon inspection, the car was found to be dirty inside and out. The rear bumper tow bar cover was missing, and there were scratches on both bumpers. Additionally, the computer settings had been changed, including those for the seat, steering, heating and radio stations. Seriously, why do that?!
On top of that, on both arrival and return, we had to pay £7.50 each way (for literally a couple of minutes). This was not mentioned and could easily have been done at the drop-off points.
No communication or compensation when trying to recover explanation, repair and replacement.
Use at your own risk; better to pay extra and have peace of mind and your car back in the same condition you left it in.
Get what you pay for
Looked at trust pilot reviews for these companies recommended on this site and was shocked how bad some were this time . Asked for refund as cancelation cover taken out. Responded same day but took two more emails and 10 days for a refund.
Absolute shambles
Absolute shambles. What a dump! Worried the whole holiday what we would come back to. Cars literally dumped everywhere. On top of that they charge you an extra £12 for drop off/ pick up.
Would not recommend!
Excellent communication and Service
Excellent communication, member off staff waiting for us at drop of point. Hand over seamless. On return car back with us in 5 mins. Dropped off at T4 and picked up at T3 with no issues !! Definitely use again.
Cpp-105145 …
Cpp-105145
Excellent service ,clear drop off and pick up instructions first class ,I will be using them again
Avoid Totally'
Avoid Totally'
This site does use third party Companies that are just awful!! I would have rather paid the extra money elsewhere and had my car looked after better!! as well as a better customer service experience!!
* USE AT YOUR OWN RISK!!
CPP-105319
CPP-105319
Been using them for a few times now, and it's always been excellent.
Great airport parking comparison site
Have been using this comparison company for a long time and each time has been a hassle free service. Most recently booking CPP-104919 was done last minute, the company we booked with was informed and everything like clockwork from drop off, transfer and the same when we were collecting. Would highly reccomend
Avoid at all cost
Avoid at all cost. This company uses third party muppets. The companies they recommend basically rip you off. I booked with them and unfortunately read the reviews of the company they recommended.
I booked elsewhere and based on other customers I think I got off lightly. Any chance of a refund, I don’t think so. Out of pocket by £70 but hey ho it’s a lesson learned.
These days I think it’s useful to read the reviews prior to booking.
This the 2nd time I am using Gatwick…
This the 2nd time I am using Gatwick Airport Parking Spaces and Ride, ❤️ 😍 💖 kept my car from 7th to 11th Oct. 2025. Perfect and superb service received. I recommend Gatwick Airport Parking Spaces Park & Ride to all!! Peter.
My Booking Reference Number was CPP-103280
Bad experience.
Bad experience.. avoid at any cost.. booked them for parking at heathrow airport,called them after we picked up our luggages and told us that will be there in 30 minutes after 40 minutes of waiting no answer just to be told another 20 minutes.. awfull customer service.. PLEASE AVOID!!
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