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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If we could give a zero rating we would. The service was absolutely terrible. We waited almost an hour both for the car to be collected and returned despite giving plenty of notice of our ar... Ver más

Valorada con 1 estrellas sobre 5

I would give no stars if possible. Terrible service, hour+ waiting time to pick up, 45+ mins wait for minibus to arrive for drop off (offered to drop me in my own car at Holiday Inn then walk AFTER pa... Ver más

Valorada con 1 estrellas sobre 5

The booking was made through Compare the Airport Parking, and the parking provider listed on my confirmation was Airshire Park and Ride. I am still waiting for an explanation regarding who accessed my... Ver más

Valorada con 1 estrellas sobre 5

Horrendous. Don’t use. Called to say we had collected our luggage and the person on the phone made out like he couldn’t understand us. He called us drunks, racist. Hung up on us. We honestly thought w... Ver más

1,3

Muy malo

TrustScore: 1.5 sobre 5

606 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 7% de las opiniones negativas

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1,3

Todas las opiniones

(606)

111 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Middle man who takes your money and…

Middle man who takes your money and sends you details of a company to call to meet at the airport. Googled the company they provided and absolutely terrible feedback and users commenting on thier cars being damaged and dumped on streets. Confronted company about this and they didn't care about it at all and said 40 quid if you want to cancel. Come on who in the right mind would leave their car with a company with these reviews - it was Bristol meet and greet. Be aware and careful and don't let it cost you money for nothing like it cost me. Lesson learnt :(

18 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid avoid !!!!I booked paid for park and ride…

Avoid I booked paid for park and ride with this company, on the morning of the holiday they called and said they have upgraded us to meet and greet. So we were met at the train station drop off and the car was taken by a nice man to park. On return we got a text to say our car had broken down, they would pick us up and take us to our car. We were picked up on returning but I soon released I had been picked in another person s car , who had also left their lovely new car to go on holiday. The we were transported in had this person s belonging s in and I could have taken anything out of that car, as the driver left me in the car for 10 minutes while he got a key for the lock up where my car was. Then after 25 minutes drive ! I reached my car where it was you will never leave your car there again !!!! Insecure dump in accocks green , car park looked like it was condemned, I wish I could download the pics I took you would never believe it.

2 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling service-do not use

Appalling service! Our car had been used whilst we were away for 48 hours and clocked up over 100 miles. I called to see how far the compound was and was advised 10 miles away so our car must have been used approximately 6 times to ferry back and forth to the airport. We received our car back dirty on the inside our mats full of field dirt and then a week later we received a parking fine which was 12hrs before we arrived back into the country, obviously our car had been used despite being told we must of taken a wrong photo of the mileage. I have had issues before with this site and I hadn't realised it was all owned by one organisation, who are not connected to the airports, remove any negative feedback and so forth, so it will be interesting to see if my review remains. Do not go for the cheaper option as it can also cost you £22 whilst waiting for your car to be collected or delivered back. I will always stick with the airport run services going forward as you cannot trust the others!

11 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid, SCAM on charges

Avoid, this is a scam, my booking was with IMG Parking Ltd and they delivered my car back to Pick Up/Drop Off instead of Multi-Storey car park level 3 in the contract. This meant that they were in breach of contract and that I had to pay an extra charge. They didn’t care about either of these points and just put the phone down. I actually walked back to the Mid Stay car park on principle but they had already driven my car in to the charge zone. On calling them again they basically said it was my problem. Just park your car yourself in mid stay, it’ll be cheaper and no hanging around!

12 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

For Manchester parking please don’t do it.

Please be very careful I read the reviews and was happy to book parking at Manchester from June 1st to 11th, received email confirmation outlining to call company 30mins away from destination (Manchester) called as requested went straight to gift gaff voicemail left a message that I was 30 mins out, called again 20 mins out no answer again voicemail called again 15 mins out received an answer from a guy with broken English he asked me how far out we are, 15 mins I told him, he then became angry that I hadn’t called 30 mins out, I replied I did and left a voicemail mail, he then basically called me a liar and then said hey bastard do you know who I am don’t lie to me, at this point I told him I’m not leaving my vehicle with him and put down my phone, ended up having to park my car in Altrincham at 02:00 in the morning with children and getting an Uber to Manchester airport,
Raised a complaint the next day with the company who initially acted extremely concerned and told me they are carrying out an investigation, over a week later and 2 emails asking for an update I’ve received nothing, I’ve now had To go through my bank for a refund, guys please don’t put yourself in my position it’s just not worth it, absolutely disgusting treatment.

1 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute awful service

Absolute awful service, would not recommend to anyone tried cancelling with 20 days before my flight and said there was a £40 cancellation fee, parking was only 48, extremely unhelpful and dismissive. Please do not book with these Cowboys.

11 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute fraudster

Absolute fraudster. Mid sold me a product. Refused to refund. Finally offered to refund £13 as admitted their website was incorrect. Never returned the £13. They ignore your emails. Crooks! Do not use this company!!!!!! Please!!!!

5 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Parked at MAN T1

Parked at MAN T1. Met the pick up driver and paid him the £8.00 as stated on the email. Forward on one month and received a letter from Manchester Airport parking that as I failed to pay the exit charge I have been fined £100. Contacted the parking company who were very abusive and blaming me for not paying. Won’t be using them again.

11 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Please do not use this company

Please do not use this company. Paid for parking and decided to cancel after the reviews of Bristol parking, paid £1.99 for cancellation cover only to be told there is a £40 cancellation charge. Complete joke. Scammers all the way. Not clearly communicated when purchasing parking. Will not be using ever again. Please be aware!!!

4 de junio de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Used for Heathrow Terminal 4

Used to book parking at Heathrow terminal 4. Easy to use website and some reasonably priced choices compared to other comparison sites, Holiday Extras, Booking.com etc. However, I hadn't really heard of some of them. Chose a meet and greet service but when the confirmation came through, although it gave all the necessary information, it didn't state the company. Turned out to be Kangaroo parking and they were absolutely shocking. Won't risk this comparison website again.

3 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam company

This is a scam company. I paid for parking with Insurance at Heathrow since March this year and cancelled because my flight was rebooked to travel from Gatwick. I sent in my notice to cancel well before the travel date and asked for my money paid for the parking to be refunded. You cant believe that I'm still tracing the payment to be refunded. First, it was that I can only be paid 70% of what I originally paid. Something that was not flagged up at the point of paying for the parking even with the Insurance I paid on the payment. Secondly, this is more than 9 weeks of asking for my 70% refund. The last stupid story is that it has been paid as communicated to me by email by their front, Sarah, that the money has been paid by their Account Team. Where was it paid to? Which account? When was it paid? I only have one debit card account from which I made the original payment? And there is no refund in my account. I asked them to show me the proof of payment. It's been more than another 4 days of them trying to show me the proof of payment. Please run away from CTAP website. They are scammers! They are rogues set up to dupe people! If it was easy for you to collect the money it must be easy for you to refund when you cannot deliver the service you promised and was paid for. This is a Scam company set up legitimately to dupe people. Never will I use this site again. I will do whatever is possible to get my money back.

3 de junio de 2025
Opinión espontánea
Logotipo de wedealmeeandgreet.co.uk

Respuesta de wedealmeeandgreet.co.uk

Dear Babatunde Paul,

We sincerely apologize for the frustration you’ve experienced. As outlined in our terms and conditions—which are presented clearly before completing any booking—all bookings are non-refundable by default. However, with our optional cancellation cover, customers are eligible for a 70% refund, a policy communicated transparently prior to payment.

We’ve confirmed with our Accounts Team that your refund has been processed. We’re currently working to provide you with proof of payment and will follow up shortly to ensure this matter is resolved to your satisfaction.

To all our valued customers: We take this opportunity to reassure you that any claims suggesting our company is involved in fraudulent activity are entirely unfounded. We are a legitimate business committed to fairness, transparency, and reliable service. All policies—including terms of booking, cancellations, and refunds—are disclosed upfront, and we strive to address every concern with professionalism and care.

Please note: It is the customer’s responsibility to review all provided information, including the full terms and conditions, as well as the summarized key points displayed in bold text during the booking process.

Thank you for your trust and patience. We’re here to assist with any further questions.

Best regards,

Peter

Valorada con 1 estrellas sobre 5

'Airport Parking Bristol' AVOID!

'Airport Parking Bristol' AVOID!
Used this website to book the 'Meet and Greet Airport Parking Bristol', cannot recommend that NOONE USES this service enough. Despite following the instructions and ringing the 'driver' 45 mins before our arrival, we still had to wait a further 30 minutes (also with ringing the company a further 2 times) in the cold & dark. Completely unofficial, a group of men turned up in the carpark and took the car key without giving us anything in return - no security whatsoever. On return, again we rang the 'driver' 45 minutes ahead, when waiting in the carpark, again there was noone to be seen and again had to ring the company to ask where the car was - we were told it would be 'another ten minutes'. Had to wait a further 30 minutes, when the car did arrive again there was nothing official with the driver not even asking our name, indicating anyone could take the car. An absolute waste of time and money.

26 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I booked the airport Parking with this…

I booked the airport Parking with this company on Thursday evening at 11 pm.
I called to cancel the booking at 9 am on Friday as they opened.
£53 FEE THEY CHARGED ME TO CANCEL!

Absolute daylight robbery and definitely against the law!
No cooling off period or standard Refund.

I am that guy who is going to the county court business Centre to get my refund in full and to stop this company doing the same to other people.

26 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scummy company with scummy staff

Scummy company with scummy staff
Was on the phone with the operator at comparetheairport parking. Extremely defensive manchild that started screaming and acting like a kid as I broke down how misleading their T&C are. All their 5 Star reviews look fake as they all have only 1 review in their account.

It's crazy that businesses like this exist.

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Hidden Fees, No Flexibility, Zero Customer Care

Avoid this company at all costs. I booked parking and tried to cancel within 30 minutes – literally straight after realising the price doesn’t include airport drop-off and pick-up fees, which weren’t clearly displayed when booking.

When I challenged this, they sent me screenshots claiming the charges were shown on the site – but in my opinion, they were not blatant or obvious enough, and certainly not something you’d expect to be buried in small print or vague pop-ups. At the very least, these extra charges should have been clearly flagged at the final payment stage, not after you’ve already committed to paying.

Their response? “You’ll lose 30%.” No understanding, no flexibility, just a flat reference to their T&Cs. They’ve conveniently excluded themselves from the 14-day cooling-off period, even for online credit card bookings – because they claim they’re a “travel agent.”

The customer service was honestly shocking – cold, dismissive, and completely unwilling to help. Once they’ve got your money, they couldn’t care less.

It’s a sham of a service that gives the industry a bad name. Misleading, inflexible, and not worth the few pounds you think you’re saving.

Book directly with the airport or somewhere reputable. This company will take your money and hide behind policy to keep it.

22 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The advertised price is not what you…

The advertised price is not what you end up paying,airport charges have to be payed on top (£7 on arrival and exit at Gatwick).This is in small print on booking confirmation.
Couldn’t contact the company on the given mobile no.on return for 20mins,when my car did arrive in was covered in a thick layer of dust.

13 de mayo de 2025
Opinión espontánea
Logotipo de wedealmeeandgreet.co.uk

Respuesta de wedealmeeandgreet.co.uk

Thank you for sharing your experience with our Express Meet and Greet service. We sincerely apologize for any inconvenience caused during your return.

Regarding the fees, we’d like to clarify that the entry and exit charges (£7 each at Gatwick) are explicitly mentioned in multiple places during the booking process, including the product description (highlighted as “Entry & Exit fee is not included”) and the booking confirmation. We strive for transparency, and these fees are standard airport-imposed charges, not part of our advertised service price.

We also regret the delay in reaching our team and the condition of your vehicle upon return. Please rest assured that we’ve addressed this feedback with our operations team to prevent such issues in the future. For further assistance, please contact us directly at [customer service email/phone], and we’d be happy to assist.

Thank you for your understanding.

Kind regards,

Emma

Valorada con 1 estrellas sobre 5

Zero is not an option

Horrendous service in and out. Booked meet and greet.. as advised rang 30 mins ahead of time but driver arrived late by almost 30 mins.

On return journey rang as left baggage area only to be told 30 mins wait ended up being an hour.

No customer service no accountability and difficult to get hold of.

Would have been quicker for park and ride

27 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I put the correct travel dates into my…

I put the correct travel dates into my booking but the confirmation came back with the date I was making the booking. Rang them immediately, was told don’t worry just email us and we will fix that. I’d even paid cancellation cover . They then said next day - yes they’d fix it for an additional £20! Cancelled whole booking and was charged £27 for the pleasure! Dreadful customer service.

20 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dodgy late fees

Dodgy late fees.

I was 12 hours late because of a delayed flight and was demanded £20 cash paid to the driver.

Highly unprofessional and my car was held hostage. I'm not arguing there shouldn't be a late charge. Just they way they dealt with it was terrible.

12 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

An Indian operator using a loop hole in the law to run an on line business duped as legitimate and safe. YOU ARE NOT.

I used this service THINKING it was a legitimate Bristol Airport parking service. IT IS NOT - DON'T BE FOOLED!
There is no attempt by these operators to look professional, act responsibly or do anything in an orderly fashion - No signatures, reminders of insurances, legitimate qualified VALET drivers used, waiting 40 minutes in the rain at an exit barrier and on and on.
I paid £48 for online meet and greet plus two way standard £7 parking fees (even though car is in/out well within the 10 minutes allowance).
I saved about £50 but had absolutely no guarantees I was getting my car back or where it has been parked (off airport) all week.
I took a massive risk with this on line outfit once I realised it was not an airport endorsed system.
It is the second time in as many weeks I am being duped by a "rough and ready", Indian operator, using loop holes to run his business!

9 de mayo de 2025
Opinión espontánea

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