Contact Security Services Opiniones 

1056
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely top notch service. Full alarm and cctv system fitted. Clean tidy and quick service with fantastic post installation support. State of the art App as standard and being able to see and cont... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service as always! Ryan was punctual and explained what will be done during our annual service check, plus he informed us about new features that we can add to our home alarm. Job was done qui... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely happy with the service received from start to finish really professional & knowledgeable about what would be expected. I was kept up to date with everything. Very pleasant staff team. Rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Arrived on time. Exceptionally nice young man, who did the work with no fuss whatsoever. Changed batteries in our key units on request without query. He gave you the impression we were dealing with a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. también en la categoría
  3. Instalador de sistemas de seguridad
  4. Proveedor de sistemas de seguridad

Escrito por la empresa

Contact Security Services provides professional security solutions for homes and businessess all over Scotland.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1056)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Flawless Installation


Installation was completed professionally within 2 hours, engineer was very pleasant, introduced himself on arrival and advised me of the work he was carrying out. I was left with no mess whatsoever, he tidied up as he went along. After installation he had the patience to talk me through how to operate the Alarm.
My initial visit prior to having the Alarm fitted was excellent too, everything explained professionally and no hard sell, my friend had recommended Contact Security to me and I am glad she did, as I now have peace of mind. I would recommend this company to my friends also, if they are looking for an Alarm to be fitted, first class service.

30 de julio de 2025
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Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team. I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

We compared services and prices with…

We compared services and prices with other providers and found CSS to be much better value for money. Their service was excellent from the first telephone call to the engineer who fitted the system for us. My son had used CSS and highly recommend them to us. So far very impressed and having the system installed has given great peace of mind. Thank you to all the staff.

30 de julio de 2025
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Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team. I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

First class from start to finish

The sales and customer service were excellent, the engineers who installed my new alarm system were clean and tidy and left a great job

30 de julio de 2025
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Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

Very reliable service

Prompt with servicing and notifying us of any issues/notifications with the alarm.
Alarm is easy to set and inset using the app or keypad.
Great for peace of mind.

22 de julio de 2025
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Respuesta de Contact Security Services

Good afternoon,

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service.

Valorada con 5 estrellas sobre 5

Overall really happy

Salesman was really good - not pushy at all. Guy that came to install was fab - took his time to show us how it all worked, was really chatty and friendly. Excellent service!

30 de julio de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

Had an alarm system upgraded and CCTV…

Had an alarm system upgraded and CCTV fitted by Johnny and Andy. Both guys were very professional and spent a lot of time ensuring we knew how to get the best out the system before they left.

Thanks again
Chris

25 de julio de 2025
Opinión espontánea
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Respuesta de Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

Superb service as always

Superb service as always. Arrived right at the arranged time, quick work, helpful engineers.

24 de junio de 2025
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Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time, speedy but very thorough service

24 de junio de 2025
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Respuesta de Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

We found the serice easy to use,and…

We found the serice easy to use,and very efficient

24 de junio de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

Annual service time

Annual service time! Contact Security sent email to book appointment. Arrived on time and completed service in 15 mins! All set for another year. So efficient and responsive! Thoroughly recommend this company for customer service!

24 de junio de 2025
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Respuesta de Contact Security Services

Good morning,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

Brilliant company never have a problem…

Brilliant company never have a problem with them quick response an sevice guy was brilliant

24 de junio de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good morning,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

Alarm & CCTV installation

From the point of contact with George and the the visit from Barry to advise on what products I would require and there was no pressure, then the install nine days later by Andy & Jamie who were very knowledgeable on the alarm & cctv equipment that was being installed and they cleaned up after themselves and left the place the way they found it, highly recommended

5 de junio de 2025
Opinión espontánea
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

The very best customer care

All the team from sales director, George, to the staff that call to arrange bookings, to Ryan who fitted the system, are all exceptionally easy to deal with. A very high standard of customer care plus good prices for their systems and services

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

Always friendly and helpful service on…

Always friendly and helpful service on the phone and when engineer visits.

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

Reliable company

Reliable company, arrived on time, did a great job, very efficient and courteous young man who explained everything as he checked my units. Top marks.

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good afternoon,

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service.

Valorada con 5 estrellas sobre 5

Great product and service

Great product and service. Easy to use. Friendly and knowledgeable staff

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

Really helpful engineer

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

Valorada con 5 estrellas sobre 5

Brilliant brilliant brilliant

I have used this company for 14 years and they are by far the best company I have dealt with. They clearly dedicate themselves to first class customer services across their entire workforce and includes the owner who leads his staff by example. I would recommend them to anyone getting an alarm or CCTV exceptional service.

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good afternoon,

Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Kind regards
Laura
Customer Support

Valorada con 5 estrellas sobre 5

Great service from Contact Security

Great service from Contact Security. Annual service completed by young knowledgeable gentleman. Checked all alarm settings and batteries changed, arrived at time I requested and was done in 20-30 minutes. Smart dressed in Contact Security workwear . Great service which I’m used to as I have been a customer for coming up on 8 years .

21 de mayo de 2025
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good afternoon, John

Thank you for sharing your positive experience with us, we greatly appreciate the feedback.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Have a lovely week.

Laura
Customer Service.

Valorada con 5 estrellas sobre 5

Absolutely First Class Service

Absolutely amazing service from Johnny/Jonny (sorry if ive got the spelling wrong) the Engineer Manager who has helped us a couple of times on the phone and again today with a service call. An absolute gem of a guy and a true credit to Contact Security, nothing has been a problem when speaking to him on the phone and again today face to face he always sorts anything we have asked about there and then. He is exactly what we have come to expect when we have had any reason to call or had any engineers out at our Camera & Security System from Contact Security who are an outstanding company who we would always recommend them as they are and always have been spot on but Johnny/Jonny your were absolutely stand out 👍

14 de mayo de 2025
Opinión espontánea
Logotipo de Contact Security Services

Respuesta de Contact Security Services

Good Afternoon,

Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.

Please remember we are always available on 0800 7555 555, if you ever need our assistance.

Warmest regards,
Laura
Customer Service

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