Just received my first order. Arrived quickly, beautifully presented… and the shawl is just gorgeous. Don’t just order one for a wedding … perfect for when you’re flying or wrapping up warm in front... Ver más
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Consulta las opiniones de los clientes
Lovely shawl - very soft. I initially ordered 3 test squares to ensure I got the right colour. Free delivery for three. I got an idea of the quality also and was not disappointed when the shawl itsel... Ver más
Easy website to navigate with many colour choices and accurate descriptions. My wrap arrived on time and was beautifully packaged. It is perfect! Outstanding quality - so refined. So soft and warm. Th... Ver más
I ordered 4 samples in advance to test the colors in advance, which is really a good advice. The shawl was delivered very fast with no problems, although it is sent as letter and not as parcel, which... Ver más
Información sobre la empresa
Escrito por la empresa
Cosy Llama specializes in creating handcrafted alpaca wedding shawls that are designed to be both luxurious and practical. These shawls are made primarily from alpaca wool, which is known for its softness, warmth, and hypoallergenic properties. The shawls are hand-woven and then brushed to achieve a soft and comfortable texture, making them an ideal accessory for a wedding, especially for outdoor ceremonies where warmth might be needed. The shawls come in a variety of colors, including classic white, ivory, and other shades like silver blue, navy, and cranberry. Each shawl measures approximately 200 cm by 65 cm, providing ample coverage. Additionally, they are produced ethically and sustainably, sourced from alpacas raised in the Andean Mountains of Ecuador. Cosy Llama also offers fabric samples for those who want to ensure a perfect match with their wedding attire. For convenience, Cosy Llama provides worldwide shipping, with delivery times varying by region. They also offer express shipping options for those in need of a quicker delivery. The shawls are easy to maintain, with detailed care instructions provided, ensuring they remain a cherished part of your wardrobe long after the wedding day. Overall, Cosy Llama's alpaca wedding shawls combine ethical production with timeless elegance, making them a thoughtful addition to any wedding ensemble.
Información de contacto
Lisbon, Portugal
- contact@cosyllama.com
- www.cosyllama.co.uk
4,8
Excelente
159 opiniones
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Everything perfect!
27 de diciembre de 2020
Beautiful soft shawl
Beautiful soft shawl, great packaging with a lovely message and I can’t wait to wear it for my wedding. It’s just perfect.
27 de noviembre de 2020
Respuesta de Cosy Llama
Thank you Wendy, have a smooth and beautiful wedding!
Beautiful and good quality product.
Beautiful and good quality product.
I got the bridal shawl (ivory). It is very soft and looks amazing. Thanks.
11 de noviembre de 2020
Respuesta de Cosy Llama
Thank you Adriana! Much appreciate taking time to write the review!
I am very pleased with my Wedding…
I am very pleased with my Wedding shawl! The quality is great and I’m looking forward to wearing it on our special day!
Thank you for the lovely note that was inside the box, it was a lovely touch!
9 de noviembre de 2020
Respuesta de Cosy Llama
Thank you! Hope you have a lovely wedding day!
Respuesta de Cosy Llama
Bedankt voor je review!
Superb product and service
26 de septiembre de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you Liz, hope to see you back for more!
The colour of the blanket delivered was a completely different colour to description and picture.
The colour of the blanket delivered was completely different the the picture and description. The company only gives 2 working days to return the item.
I am surprised at the company’s response. I sent a picture of the item received and it was clearly nothing like the picture or description, not even close! I would advise not to buy from this company!
14 de junio de 2020
Opinión espontánea
Respuesta de Cosy Llama
Hi Madeleine,
I'm sincerely surprised to find this feedback and sorry you felt that way.
While everyone has different taste for colours, we went all extra miles to make it right for you, I offered you a free return for a full refund and generated the return label.
Our return policy is to let us know within 14 days of receiving the item if you would like to return or exchange. The free return label I generated for you was only valid for 2 working days after generating it and that is Royal Mail's Click & Drop conditions, not ours.
I believe you have decided to keep the blanket at the end and hope you are enjoying it!
Kind regards,
Svetlana @ Cosy Llama
Wonderful service!
Thank you for my beautiful shawl I it is gorgeous:) The service and personal attention you provide is outstanding! Thank you for ensuring it arrived on time from all the way across the world.
4 de junio de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you Sally, glad to hear you like it!
Beautiful product
Beautiful product. I didn't receive a confirmation email of my order but arrived very quickly.
4 de abril de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you for the feedback! I think sometimes our confirmation emails end up in junk / spam folders as they are automatically generated by Shopify.
I absolutely loved my shawl
I absolutely loved my shawl, it was perfect for my wedding, the lovely written note meant a lot. It was just right, kept me nice and warm and i can keep using it after :)
30 de marzo de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thanks a lot for the feedback Emma! That is one of the beauties of our shawls - you can keep wearing them after the wedding and they are large and cosy and keep you warm through the cold or wind.
Excellent service
Excellent service. I bought this for my wedding next year
20 de marzo de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you for the feedback!
Great product !
16 de marzo de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you, very glad to hear you like the shawl!
Love the sample service
Love the sample service. It ensures you get colour you need to enhance your outfit.
21 de febrero de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you Lorraine, yes it's there exactly for that purpose!
Cosy Llama is wonderful!
Cosy Llama is wonderful!! I ordered the ivory wedding shawl, and then had a sizing disaster with my first bridal store and had to return my original wedding dress. This resulted in having a different color wedding dress than ivory. The company let me return the ivory one and order another wedding shawl in a different color, to match my new dress. They were very nice and understanding. The shawl is absolutely beautiful and so soft!!! I can't wait to wear it on my wedding day.
14 de febrero de 2020
Opinión espontánea
Respuesta de Cosy Llama
Thank you Monica, it's our pleasure to have you as a customer and we wish you well and hope to see you back again soon!
Respuesta de Cosy Llama
Thank you Roberta, glad to hear your liked it!
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