The Cotswold Company - Chelmsford Opiniones 

95
TrustScore: 5 sobre 5

4,8

Bond Street 110, CM1 1GD Chelmsford, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.

Valorada con 5 estrellas sobre 5

We found everything we wanted and the assistant who helped us ( Leonora) as first class. We were not rushed and left to browse albeit Leonora was always close at hand to answer any questions

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online. I am so glad we did this as the lady who served us was really helpful and advised us on a fe... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles
  3. Tienda de mobiliario para salones

Escrito por la empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito por la empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Información de contacto

  • Bond Street 110, CM1 1GD, Chelmsford, England, Reino Unido

  • 01245 860376

4,8

Excelente

TrustScore: 5 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(95)

5341 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Service with a smile

A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.

29 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We found everything we wanted and the…

We found everything we wanted and the assistant who helped us ( Leonora) as first class. We were not rushed and left to browse albeit Leonora was always close at hand to answer any questions

26 de julio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good afternoon Simon,

We're so pleased to hear you found everything you wanted and that our assistant provided first-class service. It's wonderful that you felt unhurried and that help was always close at hand.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Lovely staff - Great furniture

Lovely staff. Friendly but not overpowering when you are trying to choose. As always the quality of the furniture is beautiful. It hasn’t arrived yet so will update at a later date.

16 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great services from Ross & Gavin

Great services from Ross & Gavin. Kind and very effective. Great job lads

14 de agosto de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good morning,

We're so glad to hear that our team members were kind and very effective. Thank you for your positive feedback!

Kindest regards
Rosie Annison - Senior customer care advisor

Valorada con 5 estrellas sobre 5

Great Service

I have just had cataracts done and cannot lift. They were very happy to carry in for me. The delivery drivers Ross and Gavin are a credit

14 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christine in the Chelmsford Branch was…

Christine in the Chelmsford Branch was amazing. We had the best experience and service with a smile. Can’t wait to go back. Thank you

6 de agosto de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good Afternoon,

We're so pleased to hear about your wonderful experience and the excellent service you received from our team member. We appreciate your kind words and look forward to welcoming you back!

Kindest regards
Rosie Annison - Senior Customer Care Advisor

Valorada con 5 estrellas sobre 5

We visited the store in Chelmsford to…look at bedroom furniture.

We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online.
I am so glad we did this as the lady who served us was really helpful and advised us on a few things we were unsure of.
The delivery and putting together of the furniture was done by 2 guys Emmanuel & Dean. They were punctual, polite and friendly and done an excellent job.
I had recently had chemo and Dean was very mindful of this and kept his distance when showing and explaining things to me. He also offered to move the furniture to another position if i wasn't sure.
Excellent service from the Cotswold Company from start to finish.

22 de julio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good afternoon Joy Willis,

We are so pleased to hear about your positive experience with us. It's wonderful that our in-store team was able to provide helpful advice, and that the delivery and assembly by our team were excellent. We truly appreciate your kind words about the thoughtful service you received, especially given your recent chemotherapy. We are glad to know you experienced excellent service from start to finish.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

We were served today in your Chelmsford…

We were served today in your Chelmsford store by Leonora, she was so helpful nothing was to much trouble her customer service was excellent, we ordered our dining room furniture, we definitely will purchase again from your Chelmsford store, thank you.

18 de julio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good afternoon Valerie Norman,

We're so pleased to hear about your excellent experience at our Chelmsford store and that our team member provided such helpful service. We appreciate your kind words and look forward to your next visit!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Brilliant advice and service

Brilliant advice and service. Helen was so friendly and really helpful. Nothing was too much trouble. Would give her full marks and more for service. We will be back in the future and would not deal with anyone else.

29 de junio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good afternoon Mrs Wendy Baker,

We are so pleased to hear you received brilliant advice and service. It's wonderful that our team member was friendly and helpful, and that nothing was too much trouble. Thank you for your kind words; we look forward to seeing you again!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

We received a warm greeting from the…

We received a warm greeting from the sales assistant, and were given room to browse without any fuss. We knew what we wanted, and the young lady was able to guide us with regards to price, availability, and any discounts available in the summer sale. The whole process of ordering was very smooth.

23 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Leonora and the manageress were both excellent; polite, efficient and a pleasure deal with. Thank you

22 de junio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Chelmsford

Respuesta de The Cotswold Company - Chelmsford

Good morning Andrew Hilton,

We're so glad our team was excellent, polite, efficient, and a pleasure to deal with. Thank you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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