The Cotswold Company - Tunbridge Wells Opiniones 

57
TrustScore: 4.5 sobre 5

4,7

Mount Pleasant Road 95-97, TN1 1QG Royal Tunbridge Wells, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cotswold customer service and the delivery team have made everything so easy for me. I was slightly concerned about something an have had all my problems solved, what a great customer service. Thank y... Ver más

Valorada con 5 estrellas sobre 5

Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Furniture came exactly as described. Extremely sturdy and well made. Delivery came on time and driver and his mate were polite and helpful. They placed the Furniture in the room required, built my w... Ver más

Valorada con 5 estrellas sobre 5

Beautiful kitchen island recieved with granite top. Looks great in my new kitchen. Order was easy, and all communication from the company was very clear and helpful. When delivered, the couriers were... Ver más


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles
  3. Tienda de mobiliario para salones

Escrito por la empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito por la empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Información de contacto

  • Mount Pleasant Road 95-97, TN1 1QG, Royal Tunbridge Wells, England, Reino Unido

  • 01892 486989

4,7

Excelente

TrustScore: 4.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(57)

5341 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A very positive experience.

Cotswold customer service and the delivery team have made everything so easy for me. I was slightly concerned about something an have had all my problems solved, what a great customer service. Thank you.

24 de agosto de 2026
Valorada con 5 estrellas sobre 5

A big thank you to Bernard and Emerson…

A big thank you to Bernard and Emerson for the careful collection and delivery of my furniture. They were both pleasant, helpful and professional throughout, taking great care to ensure my furniture and property were not damaged.

It was a smooth and stress-free delivery from start to finish. Thanks again, Bernard and Emerson — much appreciated!

14 de agosto de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good Morning,

We are delighted to hear about your smooth and stress-free delivery experience. We're so glad our team was pleasant, helpful, and professional, taking great care with your furniture and property. Thank you for your kind words!

Kindest regards
Rosie Annison - Senior customer care advisor

Valorada con 5 estrellas sobre 5

Bedroom furniture

Furniture came exactly as described. Extremely sturdy and well made. Delivery came on time and driver and his mate were polite and helpful. They placed the Furniture in the room required, built my wardrobe (extra cost) and took all the packaging away. From my initial order to delivery was fault free. I will definitely order from this company again.

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great delivery service

Bernard and Emerson were great and very professional

12 de agosto de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Ankur,

We're truly glad to hear that our team provided you with such a professional experience. Your positive feedback is greatly appreciated.

Kindest regards
Rosie Annison - Senior customer care advisor

Valorada con 5 estrellas sobre 5

Fantastic showroom

Fantastic showroom, excellent products, and salesperson Catherine very helpful, would you use you again and definitely recommend you to friends and family.

3 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Your showroom is our dream home

Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us having such an enjoyable shopping experience couple of weeks prior.

1 de julio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good Afternoon Nicola,

We're so pleased to hear that our staff provided such a warm, friendly, and personable experience, and that our showroom felt like your dream home. It's wonderful that you enjoyed your shopping experience so much that you placed your order directly with our Tunbridge Wells showroom. Thank you for your kind words!

Kindest regards
Rosie Annison - Senior Customer Care Advisor

Valorada con 5 estrellas sobre 5

It was a very hot day

It was a very hot day. My order was delivered at 4.15 pm The drivers Siu-Pai and Derrick arrived in a friendly, smiling and professional manner. They worked tgether quietly. They finished quickly. It was excellent. A credit to the Cotswold Company. This is a genuine message. Previously I had had a very difficult experience with this company.i was very pleased with 10th July 2026.I was very happy.

10 de julio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Mrs Jo Smith,

We are delighted to hear about your positive experience with our delivery team, especially given the hot weather. It's wonderful that our delivery crew was friendly, professional, and efficient. We appreciate your sharing your satisfaction with us.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Chester Kitchen Island

Beautiful kitchen island recieved with granite top. Looks great in my new kitchen. Order was easy, and all communication from the company was very clear and helpful. When delivered, the couriers were so helpful, friendly and professional. They unpacked the item on the van and carried it into place. Very highly recommended. Really impressed with item and service.

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lucas the manager at Tunbridge Wells…

Lucas the manager at Tunbridge Wells has been super helpful in our purchase of a sofa, and material to make cushions. The whole experience of firstly looking and receiving advice to actually making the order. Can’t wait for everything to arrive!!

30 de junio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Geoffrey Evans,

We're delighted to hear that our team member was super helpful with your sofa purchase and provided excellent advice. We're so pleased you had a great experience, and we hope you enjoy everything when it arrives!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Beautiful furniture and great staff!

Really helpful staff, very welcoming and of course beautiful furniture!

The staff were very helpful and knowledgeable and helped us with all the questions around sizing, choices and delivery options.
Lovely showroom with plenty to see too.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kye Kolby was polite and very helpful.

Kye Kolby was polite and very helpful.
He was prompt and I am very happy with the result.

I was also happy with a previous experience. This is why I am glad I bought the settee's from you and other items. I will continue to buy from your store in Tunbridge Wells.

Thank you for you support and great products.

regards,

Jim Breeze

5 de junio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon James Breeze,

We are so pleased to hear about your positive experience with our team and that you are happy with your purchases. We appreciate your continued loyalty to our store. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Delivery service

Delivery service from Ian and Antony was great. Kind and very helpful. Good commnuication on when the delivery was arriving too.

2 de junio de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good morning Mark Walker,

We appreciate your positive feedback! We're glad to hear our delivery team was helpful and communicative.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más