The Cotswold Company - Tunbridge Wells Opiniones 

58
TrustScore: 4.5 sobre 5

4,7

Mount Pleasant Road 95-97, TN1 1QG Royal Tunbridge Wells, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cotswold customer service and the delivery team have made everything so easy for me. I was slightly concerned about something an have had all my problems solved, what a great customer service. Thank y... Ver más

Valorada con 5 estrellas sobre 5

Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Furniture came exactly as described. Extremely sturdy and well made. Delivery came on time and driver and his mate were polite and helpful. They placed the Furniture in the room required, built my w... Ver más

Valorada con 5 estrellas sobre 5

The team in store were really helpful. It was nice to see the product in store and speak to someone, an actual person, be able to ask their opinion and get advice.


Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. Tienda de muebles
  3. Tienda de mobiliario para salones

Escrito por la empresa

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Escrito por la empresa

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Información de contacto

  • Mount Pleasant Road 95-97, TN1 1QG, Royal Tunbridge Wells, England, Reino Unido

  • 01892 486989

4,7

Excelente

TrustScore: 4.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(58)

5341 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I love the staff

I love the staff , they are professional and welcoming. The Tunbridge Wells store is one of my best shopping experiences. And the quality of the furniture etc is definitely up there as one of the best.

1 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’ve held off writing this but I have…

I’ve held off writing this but I have to now consider posting a review.but for now you are in notice if nobody calls me by lunchtime tomorrow standby!!

26 de enero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good morning Ian Giles,

Thank you for reaching out. In order for us to look into this further and resolve it as quickly as possible, could you please provide your order number?

Once we have this, we’ll be able to investigate and get back to you promptly.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Earle and Matt D were professional

Earle and Matt D were professional, friendly and very helpful delivering our order.

14 de enero de 2026
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Neil Todd,

We're happy to hear that our team provided professional and helpful service during your delivery. Thank you for your positive feedback and your order!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Excellent customer service from Olivia in the Tunbridge Wells store

I recently went into the Tunbridge Wells store to look at bedside cabinets 'in the flesh', and compare a few different models. I was escorted around by Olivia, who was extremely helpful, charming and, above all, patient!

I finally found the most suitable cabinets (Chester Classic Cream bedside table) and they are very good. However, the most memorable aspect was the exceptional customer service, which you find so rarely nowadays. Well done, Olivia; you are a credit to the company.

28 de diciembre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Ian Armitage,

We're happy to hear that you found the perfect bedside cabinets! We appreciate your kind words regarding the service you received in our store. It's great to know that our team member was helpful and patient. Thank you for your positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

I love this company

I love this company - My living room is all furnished from The Cotswold Company and it looks amazing. The furniture is attractive, well built and solid and the furnishings fit perfectly; you can tell that there is attention to detail. I bought everything from my local store and I will continue to go in and see them when I am in town - it feels like going home!

20 de febrero de 2025
Valorada con 3 estrellas sobre 5

Conversant

Quality of the table acceptable for the price bracket. Staff need to be more conversant with the products they sell to ensure greater customer satisfaction for the Twentieth First Century.

17 de octubre de 2025
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Updated 4/11/25

Good afternoon Howard Jones,

We appreciate your feedback and are glad we could find a resolution. While we understand there were some challenges, we value the opportunity to learn and improve. Thank you for your patience!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

******************************

Good Morning, 

Thank you for taking the time to share your feedback. 

We’re pleased to hear that you’re satisfied with the quality of your table, and we truly appreciate your comments about our service. We’re always looking for ways to improve, and your point about product knowledge is well taken, we’re investing in further training to ensure our team can offer more detailed, confident support to every customer. Your feedback helps us do better, and we hope to welcome you back again soon.

Kind regards, 

Laura Lomsargyte
Customer Care Team Leader

Valorada con 5 estrellas sobre 5

Beautiful furniture beautiful showroom

Beautiful furniture beautiful showroom. Amazing staff. I dealt with a lovely young lady called Charlotte. An absolute asset to the company. I used to have a retail business and if all staff were like her it would be amazing. I bought two items and will be going back for more.

20 de octubre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Kathy Gates,

We're happy to hear that you found our furniture and showroom beautiful. It's great to know that you had such a positive experience with our team member. We appreciate your kind words and look forward to your return.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Valorada con 5 estrellas sobre 5

Great service great product

Great service great product. The people in the shop were very helpful and knowledgeable. Earl and Matt the delivery guys were great.

24 de septiembre de 2025
Opinión espontánea
Logotipo de The Cotswold Company - Tunbridge Wells

Respuesta de The Cotswold Company - Tunbridge Wells

Good afternoon Andy Lee,

We appreciate your feedback and are so glad to hear that our team at the shop was helpful and knowledgeable. We're happy the delivery team was great!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más