Cotswold Koi Opiniones 

79
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have used Cotswold koi a couple of times now and on both occasions had to call for advice first. The chap was very patient with my questions and I ordered shortly after. Goods arrived promptly and... Ver más

Valorada con 1 estrellas sobre 5

I can only describe Cotswold Koi as the eqivalent of a dubious fairground hawker. Promised to look into a part delivered order but still waiting his 'investigation' into the missing item. From the n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I called Tim on a busy Friday afternoon when all his staff were off ill and he had 85 orders to process. Despite the above he measured the flexi connectors I needed (to check the sizes) and desp... Ver más

Valorada con 5 estrellas sobre 5

Fantastic company to deal with. Every order placed was delivered accurately and promptly. Huge range of products which enabled me to get everything for my new pond build from one place. I made two ord... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Japanese Koi and Sturgeon at our site near burford on the A40, We also stock a variety of different filters & media, food, medication & treatments and more.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

79 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 50% de las opiniones negativas

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3,8

Todas las opiniones

(79)

6 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Ordered 1lt Pond Medic Parakill

Ordered 1lt Pond Medic Parakill - goods received a few days later, however container had leaked during shipping. Emailed Cotswold Koi and sent pictures of what I had received - response I received “sorry about that have you lost much of the product”. Given volume of liquid in the bag I replied that I estimated 10-20%. Since then I’ve had no reply to my 2 emails after nearly a week…

31 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Communication

Placed an order but no order confirmation by email.
No information about order progress if sent out.
No information from delivery company.
Was delivered and hid behind flower pot for two days.
Once order was placed and money taken all communication stopped.Small company is know excuse.
Very Por service

14 de mayo de 2023
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

Hi Paul, i can only assume your email is incorrect in our system as i can see all these email was sent to the email provided with updates about your order, i cant share your email here, i can see the order was placed at May 14, 2023 at 5:55 pm and packed at May 15, 2023 at 8:27 am and delivered at Delivered on Wed 17th May Delivered at 10:23 am not bad turn around on an economy delivery service. but I'm sorry you didn't get your emails please feel free to contact us on are live chat to check your email is correct

Valorada con 5 estrellas sobre 5

EVOfeed Auto Feeder

The plug in connection/transformer isn't ideal as it will not fit into an external weatherproof socket so I will - probably - have to cut the wire which may invalidate the warranty? The delivery and response from Cotswold Koi is super, as always. Great group of helpful chaps. Thanks.

7 de febrero de 2023
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

if its the evo feeder that is only a charger and the battery can last up to 90 days, please contact us by live chat or phone for further help

Valorada con 5 estrellas sobre 5

Service Levels

Been dealing with Cotswold Koi for at least 7 years. I found them helpful, knowledgeable & easy to work with. My first stop for koi related items & problems.

3 de enero de 2023
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

thanks for your review

Valorada con 5 estrellas sobre 5

Ordering on website was easy and the…

Ordering on website was easy and the item was delivered quickly Just how online shopping should be and wouldn't hesitate to use Cotswold Koi again.

7 de noviembre de 2022
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

Thanks for your review

Valorada con 5 estrellas sobre 5

I have found cotsworld koi by searching…

I have found cotsworld koi by searching on Google. I was a bit desperate to find the right treatment for one of my kois, after been in few koi places in my area and not having much success I decided to call cotsworld. By describing the problem to the gentleman on the phone he diagnosed right away the problem, bought the treatment and the koi is getting better every day. After that positive experience I bought more items and as I mentioned in my other reviews, Cotswold is now my first choice before considering elsewhere. I Highly recommend cotsworld.

15 de octubre de 2022
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

Thanks for your review

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Always reply’s via messenger and has time to discuss any products you’re unsure about with honest opinions. Items sent out very quickly and at very good prices

5 de noviembre de 2022
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

Thanks for the review

Valorada con 5 estrellas sobre 5

Fantastic box welded pond liner

Purchased a bespoke box welded pond liner, which arrived quickly and was so easy to install. Took literally 5 minutes to pull into place, no folding or creases, would recommend a box liner and Cotswold Koi to anyone

30 de septiembre de 2022
Opinión espontánea
Logotipo de Cotswold Koi

Respuesta de Cotswold Koi

Thanks for the review

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