I ordered a pair of boots 6 months ago, worn a few times and the sole of one of them fell off, I contacted customer service along with photos who refunded me in less than 24hrs. Amazing customer servi... Ver más
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Consulta las opiniones de los clientes
Wellies were poor quality. Split in multiple places after two weeks. Refused refund because I attempted to glue the first split before more appeared resulting me in deciding to just return them becaus... Ver más
The shoes l received are a lovely fit and very good value for money and not cheap looking like some l've ordered on line from other companies with the picture on line looking better than the product .... Ver más
I recently bought a pair of Cotswold Wotton Bootie Slippers to add to my growing collection (I have both short and tall wellies already from here). They are super high quality, come in fab packing and... Ver más
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Información sobre la empresa
Sobre Cotswold shoes
Escrito por la empresa
Once we launched our lifestyle range, Cotswold became renowned among festival goers for our wellingtons as well as families for our hiking boots. Today, Cotswold has an impressive portfolio of Lifestyle, Hiking, Wellington and Slipper styles suited for the way of life of people living in the beautiful Cotswolds area, for every walk in life.
Información de contacto
Units F & G, Quedgeley west business park, GL2 4PH, Gloucester, Reino Unido
- 01452727300
- info@cotswoldshoes.co.uk
- www.cotswoldshoes.co.uk
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Unsatisfactory Customer Service
I was really happy when my boots arrived on time, however on first wear I ended up with wet socks. I immediately emailed customer services with a picture of the leaky area and recieved an email that said they would get back to me asap howevere they were working through a high volume of enquiries. I had to chase up a response one week later only to be told that despite the picture showing the fault I would need to return the boots for examination. Very disappointed as I had already been without my (not cheap) new boots for a week.
Zero customer service, not good product
The garden boots, ankle are narrow is not easy to wear, I choose 2 number bigger, because of ankle is narrow and very tight difficult to wear and company didn't accept return, customer service zero, not recommend it.
the parcel came very quick
Lovely wellies and great options
Lovely wellies and great options. Arrived promptly. I accidentally ordered wrong size and refund was easy and second pair also arrived promptly!
Thank you
Always very quick delivery
Always very quick delivery, lots of choice on site.
I love buying from Cotswolds
Great slippers exactly as described…
Great slippers exactly as described fast delivery & good communication
Far smaller sizing than any other boots
The boots I received today were at least 1 size smaller than they should have been. I’m unable to wear them at all even without socks. I’m 64 & have been wearing size 6 for over 50 years, so normally this isn’t a problem.
When I rang customer services to ask about the issue & the fact I’m expected to pay return postage for a product that is categorically NOT as described, I was told there ‘is no standard sizing for shoes, even within a brand’.
Astonishing. I’ve emailed customer services today but am not hopeful of a pair of boots (I bought 2 pairs) that I can actually use on holiday. I would save your money & buy a more reliable brand that doesn’t expect you to fund their faulty & badly marketed products.
Best ever Wellies /Boots
This is my second pair of Cotswold Shoes Wellington boots. I had my previous pair for years, and they’re wonderful: really strong and hard wearing; completely waterproof; blissfully comfortable; very smart and reasonably priced. In short - everything you could possibly want!
Great value
Great price, comfortable and light weight.
I brought another pair as they are such great value.
Not yet worn but they look sturdy
Not yet worn but they look sturdy, rather heavy though.
It’s the first time I’ve ordered from…
It’s the first time I’ve ordered from Cotswold shoes and I must say that I was very impressed my shoes arrived very quickly and were very well packed an excellent firm to order from
Excellent boots
Excellent boots, they look awesome, no difference from big brands like Timberland, except they're less than half the price.
Thank you Cotswold shoes.
This were bought as a present and to…
This were bought as a present and to say the person who received it was happy would be an understatement will definitely use your company again
Great ppl quality is the best all…
Great ppl quality is the best all positive woudnt shop no wear else great stuff x
The walking shoes are fantastic
The walking shoes are fantastic
Super light weight to
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