This was horrible the waitress was rude and unwilling, the environment is unpleasant a leak in the middle of the store not being dealt with. We waited 10 minutes just to be spoken with when it wasn’t... Ver más
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Consulta las opiniones de los clientes
We visited Basildon Creams for a birthday treat and had ice creams, waffles, milkshakes, and a latte – everything was absolutely lovely. There was a small miscommunication when ordering, but Rumaysa... Ver más
Reporting to Southwark Council‼️ Peckham dreams Opened my take away order to find what looked like baby cockroaches jumping around in the bottom as well as some dead squashed ones they were ve... Ver más
absolutely shocking! me yes changed reduced options website doesn’t allow full options check out process online is ridiculous requires home address when sitting at a table for no reason websi... Ver más
Información sobre la empresa
Escrito por la empresa
From humble beginnings in Southall, West London, the focus has always been on customer service, a great and simple product offering and only the best quality. This has been our recipe for success. Embodying the fun, colourful and delicious, Creams offers the ultimate wow-factor experience. At the centre lies our unmissable selection of mouth-watering, freshly made desserts, from waffles, crêpes and sundaes, to cakes, sorbets, gelatos and vegan desserts. We even make our own signature Creams gelato with ingredients sourced straight from Italy. Hand-crafted and made in England at our own factory, we believe this helps us bring the finest quality ice cream to our desserts.
Información de contacto
Cambridge Road, IG11 8EB, Barking, Reino Unido
- www.creamscafe.com
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Despite waiting nearly an hour for our…
We waited almost an hour for our order, others who arrived later received theirs first. Securing a table took around 20 minutes, and it was dirty. Despite repeated requests, no one cleaned it, forcing us to clear the table ourselves. The overall experience was unpleasant, but the food was good. Their service, cleanliness, and time management were disappointing.
In all of this, despite complaining. They only gave a dismissing ‘sorry’ that I could barely hear.
So disappointed with my visit this…
So disappointed with my visit this afternoon 1st March. Took my granddaughter there as a treat for her visit to us. The crepes were cold and so hard it was difficult to cut. Only wished l had complained there and then. The toilet was disgusting as it was covered in brown stains in the bowl. Obviously never cleaned with disinfectant. Won’t want to go there again. For £30 for two crepes and three soft drinks this is completely unacceptable. They also mentioned savoury meals on the menu. We were told this was not available in the Camberley branch. Why was this not erased in the menu?
Don’t listen
Yet again they can’t follow simple instructions, ordered 2 large one regular, and got 2 regular and one large, asked for no cream, all came with cream
It was horrible me and all my friends…
It was horrible me and all my friends found a fly in our food and didn’t want to give a refund but the fact is that the waffle was barely cooked on the inside and it was £8.95 for just a waffle and a couple of sprinkles of chocolate and two scoops of ice cream that was tiny and one Oreo
the food was not cook properly and I…
the food was not cook properly and I felt sick after eating,I did feel sick because I ate to much I felt because it wasn’t cooked properly
love the food & lahin and his team was…
love the food & lahin and his team was amazing
Lovely staff and tasty desserts!!
very Good service by Harshin friendly…
very Good service by Harshin friendly and kind.
Went to slough branch today
Went to slough branch today. Sorry but we as a family were looking forward to it. Unfortunately, was very tasteless. Only nice item was the tortilla chips.
disgusting language towards costumers…
disgusting language towards costumers made us feel very uncomfortable food quality was bad crepe was soggy did not have any flavour workers were very rude and disrespectful using swear words in front of kids disgraceful behaviour do not recommend coming here !!!
You have disgraceful service
You have disgraceful service, your employers swear at children. They were rude and inappropriate. It was 2 ladies at the Walsall branch, one called Sarah and the lady she works with. She was completely out of order and extremely unprofessional and I don’t recommend coming here.
great food and service
Amazing experience
I visited the cafe in Epsom on 20th December around 1pm with my elderly mother. The service by the young male staff member on duty was excellent, he was full of enthusiasm and attended to all of our requests with so much patience and kindness. Thanks once more. The crepes were also delicious!
Good service
Impressed by their efficiency during a busy period! I will recommend this place due to the service being outstanding, and the crepes were truly delightful
Little ones loved it :)
We visited Cheetham Hill branch, kids loved it :)
They were very kind and my food came…
They were very kind and my food came quickly
Daylight robbery
Daylight robbery, I ordered a create your own on deliveroo, every extra cost £1.45 and my order came to £18.20, my girlfriends standard cookie dough and ice-cream was £8:20 and had more cookie dough and ice cream than my entire order with all of the so called extras on top. I was definitely robbed hard of almost £20 and won't be ordering from creams again and wouldn't recommend anyone else orders a home delivery either.
Customer service was excellent
Person at the front was very rude!
Person at the front was very rude!! Continued his conversation with his colleague whilst we waited to place our order in front of him. He wouldn’t even look us in the eye when taking our order. My partner said he had a nut allergy and the guy asked “is cross contamination okay?” obviously not if he has a nut allergy. Had to ask him to clean the scoops and jugs out which should be policy for allergies anyways. Gave me a fanta with no glass so I asked to have one and he gave me the dirtiest glass I’ve ever seen. Overall the people serving us were just straight up rude, wouldn’t recommend coming here at all.
Bubble Tea
Ordered Taro and Strawberry bubble teas with Tapioca pearls and the pearls were completely raw, hard, brown rancid balls of crap. The disgusting flavour spread throughout the rest of the drinks. The strawberry tea itself was decent, close to the quality of the usuals I get from bubble tea stores, but was soon ruined by the pearls. The Taro was disgusting, it was like dirty water with a hint of chemical alcohol taste.
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