This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
They keep charging me then charge me 9$ again when they said it’s was only 1$ I never signed up for no subscription it was a one time thing why are yall charging me still how do I take my card off thi... Ver más
La empresa ha respondido
Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver más
La empresa ha respondido
You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.
Información de contacto
1159 - 38016 Cleveland Ave., V8B 0A8, Squamish, Canadá
- 866-899-3175
- Hello@creditverify.ca
- www.creditverify.ca
1,1
Muy malo
413 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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SCAM CREDIT APP WITH ZERO CUSTOMER SERVICE!
Actually rate credit verify with ZERO. in order to review had to give lowest rating!
Do not register for FREE TRIAL!
I cancelled unsubscribed before 7 day free trial was up and $34.95 still taken from my bank account! I called "customer service" to lodge complaint and get reimbursement only to be told that I would receive a callback which was NEVER RECEIVED!!
This is a company with ZERO CUSTOMER SERVICE! SCAM!!!
20 de diciembre de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Do NOT sign up with them
This is a scam. I've been trying to cancel my "subscription" - that I never signed up for in the first place - for three months. They've already taken $30 from me, and they refuse to refund any portion of that. Emails are ignored, and the customer service reps are rude and belligerent (one even hung up on me). Avoid at all costs!
7 de enero de 2025
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
AVOID!!
AVOID!!! SCAMMERS! I signed up for 7 day free trial. Was sure i cancelled it that day. Then i get charged $34. So I go to cancel again, and it wont let me. It says to call. And she LITERALLY would not let me cancel. Kept saying, no you will get 2 months free then billed again, and I had to raise my voice over and over and interupt her over and over and say NO CANCEL NOW. Then she threatened me!! Saying I will never again be able to access TransUnion. WTF.
3 de diciembre de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Scam
I lost above $1000 after i pay their subscription for 1 month. eventually i forced to replace my credit card.
15 de noviembre de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
CREDIT THIEVES
First these thieves took 9.95 out of my account then they took another 1.45 and now a few days later they charge 43.53. At this rate its going to cost me more than my mortgage payment.
Tried to phone the number to cancel bet the electronic answering machine keeps hanging up on my calls.
I am going to call my bank and get all charges reversed and issued a new card.
Do not sign up with THESE CORRUP THEIVES.
28 de noviembre de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
completely disgusting customer service
completely disgusting customer service. The customer service also does not fully understand the terms and condition regarding their policies and they are still holding my money from a failed service transaction
2 de septiembre de 2024
Opinión espontánea
TERRIBLE company and the reviews speak to that!
I am shocked at all the negative reviews and decided to tell my story and how I plan on handling it. My family required one time credit scores to move. I had trouble with logging into Equifax with two of us. So I decided to pay the $1 to get the reports, one report was never received and the one we did receive was inaccurate by 97 points. Yeah that's right upon getting our Equifax scores we discovered the 729 in the credit verify report dated 2024/08/25 was actually 827 according to Equifax. This is disgraceful and this company should be ashamed of themselves. Only it gets worse today 2024/09/01 I discovered two charges for 34.95 on our credit card. Absolutely unacceptable I will be calling first thing Tuesday morning as this is fraud and they will be removing these charges from our credit card. Or I will be contacting BBB and any other company that can stop this scam from happening to others
Thank you for the reply but I stand by my review and my initial complaint. No amount of explaining your unfair and questionable practices will make what you have charged people right. I have already provided all my information more than once now. I have no recourse against your ridiculous policies and want no further contact with your company. Please stop emailing me requesting my information
22 de agosto de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
terrible company
terrible company. I just needed a quick one time credit check. I did it but you had to sign up for a free one month trial subscription. So I did, got my report and cancelled the subscription right after. 30 days later i get a charge on my credit card. It wasn't cancelled. I check the website and i still have a subscription. I try to cancel again and it keeps coming back. I called customer service and about 5 times the CSR tried to get me to take a different subscription. I just wanted to cancel .
26 de agosto de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
THIS COMPANY IS TOTALLY SCAM…
THIS COMPANY IS TOTALLY SCAM !!!!!!!!!!!! SCAM !!!!!!!!!!!!!!!!! SCAM !!!!!!!!!!!!!!!!
ON Their website, it is said if by any reason cancel the service within 7 days , there is only $1 charge, i just registered , not satisfied with their service and cancelled the same day; then i checked my credit card , it was charged $10 , when you register , they will ask for credit card information , said use to verify identify , BUT NOT, they are cheating , they keep your credit card and will charge any amount on it . AVOID IT !!!!!!!!!!!AVOID ID !!!!!!!!!!!!!1
20 de agosto de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
It's a scam do not go there
It's a scam do not go there, it's impossible to cancel membership
23 de julio de 2024
Opinión espontánea
Do not sign up
Do not sign up. YOU WILL BE CHARGED. You have to CALL to cancel this membership. It's disgusting business practice and I can't wait for them to be shut down.
5 de julio de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
This is a scam through and through
This is a scam through and through, they are playing through some legal loopholes but they should definitely be shut down and chased by the federal police soon enough. To call their customer support for cancelling the account it rings for minutes and goes nowhere. They will steal your money if you sign up and not let you cancel.
2 de julio de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Total scam!!
My friend with no speaking English been catched by these scammers who "signed her up" with no way to cancel. She is not able to call them, and cannot cancel online now.
Avoid the scammers!!
P.S. Addition to their response: If we subscribed online why we cannot unsubscribe the same way, instead we need to call some numbers and do a bunch of inconvenient extra steps? My friend can read but cannot speak English, why she were not able to unsubscribe? Why we can easily unsubscribe from any online services except creditverify?
7 de junio de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Be aware of clicking "no or not interested!" This company takes your info anyway and then steals your money!
I suppose reporting this company to bbb isn't doing anything! No idea who or what this company is but the random (unnoticed) $1 charge a couple months ago and now a $34.95 charge NEEDS to be returned to me YESTERDAY! It's not even as if I had some kind of trial with you guys or something... as many other people have said, I too have to agree... "I have no idea how you guys happened to of gotten my info, except for when I possibly DENIED wanting to "purchase" something and you guys STOLE my info and then my money anyway!" I'm tired of waiting for some lousy inexcusable response; thar doesn't actually pay for anything... but my money, that you had no legal right touching, well that money back in my account does actually pay for something!
28 de junio de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
AVOID AVOID AVOID
Signed up for the trial with an email and a verification telling me that $1 CAD will be debited from my account, only to discover I was signed up for additional services I *NEVER* agreed too.
After calling my credit card company, who does a great job of verifying my transactions and credit FOR FREE, they’ve reversed the charges.
Seems every idiot they hire is from the Philippines who wouldn’t know what honesty or integrity meant if it was beat into them.
Needless to say, after 3 calls to get someone with an IQ higher than a #2 pencil, I managed to receive confirmation of two supposed service being cancelled.
Crooks. ZERO transparency OR integrity. Forewarning, they hide behind their Terms & Conditions as justification for not being forthcoming
8 de junio de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
AVOID THIS COMPANY AT ALL COST
They first lied that there was a problem with my social and it will be checked for free. Then they requested for credit card information for just a $1.0 charge. Only for them to say there is no problem with my social insurance number, charge 9.95 and 34.95 after a week. I called and they said it was in their terms and conditions. They took these charges without issuing a receipt to me as well. What kind of company is this? Who does that?
30 de mayo de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I thought this company could help me…
I thought this company could help me with my credit score. NOTHING HAPPENED! We are trying our best to get back on track but this company just ripped me $35.00 a month a month. Money is hard to come by and I gave up that money thinking my score would get better. Disappointed client.
31 de mayo de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Terrible service won’t recommend to…
Terrible service won’t recommend to anyone, they lie
27 de mayo de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
I'm looking for 0 star!!!!!!
I'm looking for 0 star!!!!!!
This is an awkward way of thieving.
You just need to provide them an email and a password to be eligible for payment of a monthly 26USD without any clear page or section indicating your subscription.
I've just suddenly been aware of their payment on my bank app which was really shocking!!!!
Imagine you've not received any services and even have not provided them any basic information other than an email but they start to charge you monthly!
Please help me with filing a complaint for them.
27 de mayo de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
Don't share your data if you have…
Don't share your data if you have applied for a job and a person asks you to complete a credit check with this website.
23 de mayo de 2024
Opinión espontánea
Respuesta de Credit Verify
Dear Customer,
We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.
We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.
Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.
These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.
Customers can cancel their account online at any time via the member portal, by telephone, or by mail.
We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.
Kindest regards
Credit Verify Customer Service Team
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