Credit Verify Opiniones 

413
•
TrustScore: 1 sobre 5

1,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company is not to be trusted. Once you realize they provide no value and want to cancel, you can't do it online and instead have to call their office on the west coast, during their limited worki... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

They keep charging me then charge me 9$ again when they said it’s was only 1$ I never signed up for no subscription it was a one time thing why are yall charging me still how do I take my card off thi... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Update!! January 30th 2026. PayPal informed me they are going to investigate this shady operation, and ban them if they are found to violate the rules. I'm 100% confident they will. YEAH!!... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

You were billing my credit card under ID PROTECT whereas your company name comes up in email as Creditverify. I would have canceled months ago if I could have found who was billing my credit card.... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Oficina de crédito

Escrito por la empresa

Credit Verify is trusted by lenders and other financial Institutions to provide accurate and approved credit profile information.


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

413 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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(413)

24 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Prior to interviewing a company wanted a credit score from CreditVerify

I received an interview request from Lauren representing Allied Systems Canada for a job posted on LinkedIn.

The emails representing the company are not listed with their domain name but gmail and other free web based email services.

They asked I go to CreditVerify to get a a credit score before interviewing. My understanding some jobs do require or recommend a credit score during the the hiring process but this is usually done at the reference check step or done as a requirement in the offer letter.

23 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I applied for a job opportunity posted by LARCO AUDIT PROFESSIONALS

I applied for a job opportunity posted on Linkedin by LARCO Audit Professsionals in Toronto. The recruiter (Lauren Jones) sent a mail that i should send my credit score so they can schedule me for an interview. The fraudulent recruiter shared creditverify website for me to verify my credit. After accessing the website, they deducted CAD$1 and CAD$9.95 from my card. They did not provide any credit report as they have promised. I could not cancel as well. The phone number they provided on their website wasn't going through. I contacted TD bank fraud team. They gave me a number to call (1 877 751 5899). This people told me categorically that they cannot refund my money, that it is trial fee. They also did not provide me with any credit report as they have promised. They told me they are legitimate and working with TransUnion. They use deception to take money from people. TransUnion should put up a disclaimer for Credit Verify.

Thet are purely fraudsters. scamming unemployed people in canada. This is very sad. After all the reviews i read online. Canada government should do something about it.

10 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Once you are signed up then they want…

Once you are signed up then they want $34.95 per month. Why? There are others out there that are free. They already charged my card $11. It is all about free money. I will be cancelling tomorrow. Be warned, do not sign up.

5 de mayo de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Scam 😭😭😭

Scam 😭😭😭
35 get my many back

24 de abril de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

this place is a scam they took my money…

this place is a scam they took my money and wont refund i tried asking for a refund

22 de abril de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Totally a scam company

Credit Verify is a scam company. Do not deal with them at all. They fraudulently get you to give them a credit card # and then you have to fight with them to cancel and get a refund. DO NOT DEAL WITH CREDIT VERIFY

30 de marzo de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Credit Verify Subscription Scam

This company charged me $1.00 for a credit check. I did so. Then about 5 days later I found a charge of USD 34.95 for a subscription I did not sign up for. I contacted my credit card company and lodged a dispute complaint. They determined that I had not authorized the charge. They were successful. I got an email from Credit Verify stating that I would get a full refund, and I did. They offered no apologies though.

7 de marzo de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Surprise subscription, deceiving website

This website starts you on a monthly subscription. You need to call in to cancel it. The website is deceiving about the cancelation process. There's a button that says unsubscribe but then there's a pop up that tells you that you need to call in. It's purposefully easy to miss.

28 de febrero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

I will be calling my bank if i don't…

I will be calling my bank if i don't get my refund back.
I singed up and clearly the ID protection fee is there to make people accidentally press on it and not have any way to get your money back.

i called and you guys offered me 20% back for the ID protection fee and 75% back for the $35 dollar monthly subscription fee. That is just unacceptable, i own multiple businesses and i don't even do people like that.

Jensen Cheng

22 de febrero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

I got scammed by them by a fake job opportunity

These scammers are preying on people everywhere. They display fake job interviews where they ask you to pass a credit check. Once done, you are locked and billed a huge amount and there are no ways to cancel. Their phone line is just an answering informing you they are closed for Chrismas. Had to contact my credit card to report them as a fraud

15 de febrero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Hi guys this happened with Me They are…

Hi guys this happened with Me They are scammers ....they are misleading and charged my card ...and denied refund on call ... Can I dispute the charge through my card ??

14 de febrero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Scam

This is a scam. They charge you for extra features within the 7 day free trial and then automatically start charging you the monthly subscription fee.

31 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Fraudulent Charges

You have charged my account NUMEROUS TIMES despite me requesting you cancel my account since December of 2023. I have tried calling your billing team multiple times but I receive the same message saying your office is closed for the New Year holiday. It is now January 31st and I am still receiving the SAME MESSAGE. I have emailed and attempted to reach out multiple times on your website and I have not heard a single thing back. Refund me for my most recent payment and cancel my account and I will leave you alone. What you are doing is FRAUD.

31 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Legitimate thieves, Stay Away from them .

I was trying to apply for a loan when this company was suggested. It was like just sign up for a small fee for credit monitoring , which I naively did without reading the fingerprint . There you go , they went ahead , charged me $9.50 and then within 2 days , they charged additional $35 to my credit card within just few days . Sounds like an hungry company looking to take an every dime on people hands. I called to ask for a refund , they refused to refund my credit for $45 bugs. This guys are predators , they are nothing but frauders. Any company that doesn’t refund clients when they are not can’t be trusted by public. STAY AWAY FROM THIS COMPANY!!!!!!!.

25 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Scammers charged my card numerous times…

Scammers charged my card numerous times AVOID AT ALL COSTS they are absolutely useless

25 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

I would never would of signed up for…

I would never would of signed up for this program, but I was applying for a loan and I had to sign up in order to continue with the loan application. I should of stopped there. I feel duped and taken advantage of. I never heard back about the loan and there was no way to contact the loan company. I called today and explained what had happened and they refused to give me a refund for the thirty some dollars that they took from my account.

22 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

I CANT GO BELOW ONE STAR

I CANT GO BELOW ONE STAR
This worthless organization is nothing more than a scam Imagine wanting to check your credit score, and then least worthless cockroaches, crawl in and steal 30 bucks a month be careful people. This thing is a PIGS are a joke.

13 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

Paid the $1 trial

Paid the $1 trial, then cancelled the membership within the hour and still got hit with a $34.95 membership. Finally got a hold of someone and they offered me 5% of the money they took from my account, and after a a bit they said they’d give me half of the money back. Will I see the refund? I’m honestly not going to hold my breath. These bottom feeders obviously make their living scamming folks.

8 de enero de 2024
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

I never signed up for a subscription

I never signed up for a subscription. I have called to cancel three times and get the run around. They hide behind twisting the law to scam people in need during these hard times from researching the criminal business. After cancelling first when I received an email in august for a subscription I didn’t sign up for. I was told in email they would cancel it, only to then be told after I was charged I need to call to confirm cancellation. Again for a fraudulent use of my information.

7 de agosto de 2023
Opinión espontánea
Logotipo de Credit Verify

Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

Valorada con 1 estrellas sobre 5

SCAM AND PETTY TOO!!!!

I never give reviews for companies, but this is gonna be my first because y'all got in my deepest nerve today. If there's a way to give 0 star, I would! I called Credit verify on Nov 29th to cancel my subscription, they agreed! They sent me a confirmation email stating that they've cancelled my account on that day, only to get charged $34.95 today (Dec 20) again! I called them and they said "oh we have a company policy to refund just 25% but because you called in Nov to cancel, we'll give you a 75% refund." That there is total bullocks! That there is 100% your company's fault! I have all records! Your company failed to deactivate my account as I sternly requested, and you have the guts to talk about company policy?? What about implying a new policy that states "We'll cancel/deactivate client accounts as soon as they ask, without trying to sell ridiculous 'benefits' to them in order to convince them to stay"?? Y'all better send my $34.95 back to my account immediately!!! Scammers! Y'all want to be petty? I'll show you what petty is. I've got enough time(obviously). Your customer service claiming not to hear me on the phone while I can hear them all in the background giggling. Lawd Fada! If I don't get my money ASAP, I'm coming back here to leave another review. Nonsense!

20 de diciembre de 2023
Opinión espontánea
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Respuesta de Credit Verify

Dear Customer,

We have asked you to provide your full name or email address to Trustpilot so we can verify if you are an account holder.

We would invite you to contact our Customer Support manager directly (https://www.creditverify.ca/ContactUs) who will be happy to provide their full assistance in relation to the comments you have made within your recent review.

Our website clearly describes the service we offer, the initial one dollar trial period and subscription costs thereafter. All customers must positively agree to these through a series of tick boxes prior to their application being accepted and processed.

These details are further reiterated within a series of emails that we send to every customer at the very start of their 1$ trial, providing a 7-day window in which to fully use the service and it’s benefits without limitation, and cancel without charge should the service not meet their expectations.

Customers can cancel their account online at any time via the member portal, by telephone, or by mail.

We are here to help, and actively encourage you to contact our Customer Support manager to address any aspect of the service you feel did not meet with your expectations.


Kindest regards
Credit Verify Customer Service Team

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