Banner for Crocatile

Crocatile Opiniones 

70
•
TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The service and level of contact from Paul was excellent. Information on sizing etc was most helpful. There was a slight delay on the order being delivered, however we were kept fully upto date and... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Tiles delivered 4 days late. They totally forgot to deliver them. Rude customer service, blaming everyone but themselves. Lied to on the phone about further delivery times meaning my tiler was sitting... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have shopped here a few times and should have written a review a while ago we have always been helped by a lady called Jayme who is fantastic always willing to go the extra mile with perfect ser... Ver más

Valorada con 5 estrellas sobre 5

Thanks for being so helpful. Great service. Also Thankyou for referring us to Derek Townsend who has done a fantastic job tiling our kitchen floor. I wouldn’t hesitate to recommend Derek to any... Ver más

Información sobre la empresa

  1. Tienda de azulejos y baldosas
  2. también en la categoría
  3. Proveedor para baños
  4. Reformas de baño
  5. Tienda de suministros de cocina
  6. Tienda para la reforma del hogar

Escrito por la empresa

Wall And Floor Tiles For Your Bathroom Kitchen Living Areas & Outside.Take Home A Sample Or Have It Sent To You. Our Experienced Staff Are Here To Help.UK Wide Home Delivery.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

70 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(70)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

The service and level of contact from…

The service and level of contact from Paul was excellent. Information on sizing etc was most helpful. There was a slight delay on the order being delivered, however we were kept fully upto date and the finished tiling looks great.

10 de agosto de 2026
Opinión espontánea
Logotipo de Crocatile

Respuesta de Crocatile

Hi Arlene, many thanks for your review. Great to hear about the excellent service from Paul. Look forward to seeing you again soon.

Valorada con 4 estrellas sobre 5

Good products, slower delivery experience

Samples I ordered were well packaged and intact when they arrived. Delivery took longer than I expected.

13 de agosto de 2026
Logotipo de Crocatile

Respuesta de Crocatile

Many thanks for your review. Great to hear you received delivery of the samples and apologies for the slight delay. Look forward to seeing you again soon. Many thanks, Paul

Valorada con 2 estrellas sobre 5

Ordered 4 samples on 7/7 but only 2…

Ordered 4 samples on 7/7 but only 2 received Still waiting

23 de julio de 2026
Logotipo de Crocatile

Respuesta de Crocatile

Hi Janice, please accept my apologies for the error with your samples. If the remaining 2 have not been delivered yet, can you please give our store a call 0141 882 3245. Many thanks, Paul

Valorada con 5 estrellas sobre 5

Great options on available and…

Great options on available and fantastic service from Paul and the team. Highly recommend Crocatile.

6 de junio de 2026
Opinión espontánea
Logotipo de Crocatile

Respuesta de Crocatile

Many thanks for your review. Great to hear you got everything you needed and fantastic service from Paul. Look forward to seeing you again.

Valorada con 1 estrellas sobre 5

Terrible customer service

Terrible customer service. Was promised that any extra tiles purchased will be refunded. Went in with the tiles and they refused to refund. Also 2 boxes of tiles missing but refusing to refund the money for the missing tiles. Order number 65207. Unprofessional and extremely rude. AVOID THIS COMPANY!!!!!!!

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

On the various times I have shopped…

On the various times I have shopped here, the staff have always been extremely helpful and prices are competitive. Also able to return unused tiles easily

17 de septiembre de 2025
Opinión espontánea
Logotipo de Crocatile

Respuesta de Crocatile

Thank you for your review Catriona. It's great to hear and glad you are pleased with the prices and customer care.

Valorada con 4 estrellas sobre 5

Brilliant in every aspect apart from…

Brilliant in every aspect apart from the delivery man not bringing them up the stairs to my front door. Really I might as well have collected them myself for all the difference it made. Deliveries need to be more specific about this (not just this company but all who offer to deliver) because some of are not capable of doing it ourselves and as such rely on the delivery.

29 de agosto de 2025
Logotipo de Crocatile

Respuesta de Crocatile

Hi Frances, many thanks for your review. I will feedback to our team regarding your delivery and hope to see you again soon. Thanks, Paul

Valorada con 1 estrellas sobre 5

Tiles delivered 4 days late

Tiles delivered 4 days late. They totally forgot to deliver them. Rude customer service, blaming everyone but themselves. Lied to on the phone about further delivery times meaning my tiler was sitting about waiting on tiles to be delivered for hours after the said time. Now my renovations have been held up by weeks as the tiler wasnt waiting about any longer and walked off the job which is totally understandable and other trades are now held up.. Spent £750 on tiles, never again.. Avoid

8 de julio de 2025
Opinión espontánea
Logotipo de Crocatile

Respuesta de Crocatile

Dear Andrew, thank you for your recent Trustpilot review.



Please accept our sincere apologies with your delivery and any inconvenience caused. We will look at ways to improve our delivery network and we really appreciate your feedback.

Kind regards
Paul
Crocatile

Valorada con 5 estrellas sobre 5

Great bunch of guys that work there…

Great bunch of guys that work there helped me out no end and went above and beyond thanks

29 de junio de 2025
Logotipo de Crocatile

Respuesta de Crocatile

Many thanks for your review Lorna. Great to hear you got everything you needed. Look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Excellent

Excellent, fast service and great customer care

7 de enero de 2025
Logotipo de Crocatile

Respuesta de Crocatile

Thank you for your review Jo. It's great to hear and glad you are pleased with the quality of service and customer care.

Valorada con 5 estrellas sobre 5

New tiles at last!

Walking in and not 100% sure on what we wanted, Paul came to help us with our decision. He’s friendly, helpful, knowledgeable and very patient. We are delighted with our new tiles and very grateful for all Paul’s help. Would highly recommend Paul and Crocatile.

4 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service

The customer service I received was exceptional. Paul who I dealt with delivered tiles to the house after there was a mix up with the order when I went to collect it. He was friendly and went out of his way to assist me.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tiles for my bathroom

Having been sent there by my fitter I was impressed with the range if tiles the shop had.

Staff were very helpful and knew what they were talking about.

I selected the tiles and they were super fast in getting them in for me.

If you are looking for a great choice in tiles I would go there.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Always top service

I have been using Crocatile for several years, being a professional tiler and have consistently experienced friendly service from their knowledgeable staff. They offer an extensive product range at competitive prices, making them my preferred tile supplier.

27 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Second visit to this gem of a shop

Second visit to this gem of a shop. Needed tiles ASAP as I had ordered online and they arrived with almost every box damaged. Danny helped me choose something that was similar and the staff arranged an extra fast delivery to ensure I had the tiles in time for my tiler starting. So happy with how they look. Would highly recommend Crocatile.

24 de julio de 2024
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más