Cruise Azure Parking Opiniones 

338
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

2nd visit. Service great. In front of ship. Couldn't be easier. Met upon arrival and no long queues to contend with. If in doubt check out the Co's accreditations online. You get full details you need... Ver más

Valorada con 5 estrellas sobre 5

Once again outstanding service. Very friendly and helpful and very efficient when dropping our car off at the cruise terminal at Southampton. We have used Cruise Azure Parking on several occasions n... Ver más

Valorada con 4 estrellas sobre 5

This is a very convenient option for parking at the cruise terminal. We got let down with CPS parking as had not booked in time so had to find an alternative while on the journey down to Southampton.... Ver más

Valorada con 5 estrellas sobre 5

It was easy to book and pay. We were texted the day before departure to ensure we knew what to look for upon arrival at Southampton docks. Our car was waiting for us in the car park and the valet took... Ver más

Información sobre la empresa

  1. Servicio de aparcacoches

Escrito por la empresa

We are a family run company operating out of Southampton. We provide both Meet & Greet and Park & Ride services to all Southampton terminals. We are fully insured as well as holding approval to operate from the port authority and are the only company approved by the Trading Standards. We take bookings through our website: www.cruiseazureparking.com with a secure checkout process. Should you have any queries please contact us at bookings@cruiseazureparking.com


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

338 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 23% de las opiniones negativas

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4,7

Todas las opiniones

(338)

229 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easiest and most convenient parking…

Easiest and most convenient parking we’ve ever used. Great directions and instructions. Easy to find and both delivery and pickup went without a hitch. Friendly staff too. Would definitely use again.

8 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

All worked smoothly

All worked smoothly. I would prefer to know where vehicle is kept (no photo anywhere). Maybe, we might get a shock if it was shown! Hope not. Thank you.

2 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Close to the terminal

Close to the terminal, the person I saw was friendly and explained to me where to collect the car on my arrival.
The only problem was I could not see any one when we went to collect the car the person was sat in his car, that needs to be sorted out.

1 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unreliable if there's a delay.

We were on track to arrive at the port between 11am and 11.30am but the motorway was closed for at least 2 hours during which time we called Azure, who did not pick up, and advised them of our delay via a message. At 12.10 they called us and we advised them again telling them we had just started moving so were unsure how long we would be. They said they would wait until 3pm. Unfortunately there was another accident on the M271 just outside Southampton so we were delayed by another hour at least. We arrived in the short stay car park at 2.30pm but Azure were nowhere to be seen. We called them at 2.41pm to be told by the driver that he was there, even though he wasn't. The call cut off and he did not pick up again after that so we had to find somewhere else last minute to park. It was a nightmare!
On our return we took this up with them but they say their driver's bodycam states he waited until 3pm but they have provided no evidence, I guess because there is none. Despite having used them before they have refused to refund the £150 we paid and they are now ghosting us (very professional). Whilst the lady we spoke to on the day was trying to be helpful, the man on the phone when we called from the motorway and again from the car park was quite the opposite. Presumably he didn't want to wait around until 3pm and nor did he!
Don't risk using this company.

13 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Meet and greet that wasn't

I booked Meet and Greet due to our disabilities, believing it to actually being Meet and Greet as we had experienced on previous cruises and at airports. We even paid extra for the Meet and Greet service. Imagine our surprise to find that your service was not truly Meet and Greet, but park in the car park, quite a walk from the terminal, especially with baggage. Why call it and charge more for a Meet and greet when clearly its not. In fact we were informed at the terminal only CPS were allowed to have such a service.

2 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent experience …

Very easy to book and information supplied was accurate to find drop off for parking. Representative ready to receive our keys and was there on our return. Very convenient location to the ship. Highly recommend. Excellent service. Thank you!

6 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing company

Amazing company. Very easy and straight forward. Rang them by mistake when saving their number I to my phone and they rang straight back.
Will always be using them!!
Thanks Guys you are amazing

1 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Was given parking ticket while my car…

Was given parking ticket while my car was in there procession.
Hmm how does that work.
Didn’t refund me either.
You have been warned

8 de octubre de 2025
Opinión espontánea
Logotipo de Cruise Azure Parking

Respuesta de Cruise Azure Parking

Hello Mrs Talbot,

We have checked our records and your name did not appear. We also have no previous contact with you regarding any car parking ticket.
It is possible that you may have contacted the wrong company?
Could you please contact our office as soon as possible on: 07761 199341 or email us on bookings@cruiseazureparking.com.
Thank you

Valorada con 5 estrellas sobre 5

A really great service throughout

A really great service throughout. So easy to book and pay. Professional service and communication throughout. Would certainly recommend.

26 de octubre de 2025
Opinión espontánea
Logotipo de Cruise Azure Parking

Respuesta de Cruise Azure Parking

Thank you for your kind words Cynthia!

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