Cyclesense Opiniones 

252
•
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

just what I needed - first site to have replacement B&M dynamo light bulbs - after trawling the internet. Good pictures & technical info to ensure collect items, quick delivery & secure in parcel. How... Ver más

Valorada con 5 estrellas sobre 5

We were very last minute deciding to buy our daughter a new frog bike for Christmas. To make things more difficult she only wanted a specific colour. I could find none locally (Hertfordshire) but cycl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought a Giant Fathom for my partner. Ordered on line. The process was extremely straight forward and communication was excellent. Bike received when stated, well packaged and protected. Put fron... Ver más

Valorada con 5 estrellas sobre 5

I telephoned to inquire about size availability and had a very friendly, helpful man answer my questions (on a sunday). I then ordered on-line and received my nice new mtn biking jacket with 3 days.... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Tienda de accesorios para bicicletas

Escrito por la empresa

Cyclesense is a family business based in Tadcaster, North Yorkshire. We specialise in quality service and quality bikes stocking brands such as Van Nicholas, Koga, Giant and Liv. In addition to our high street store we also have one of the UK's only lightweight kids' bikes dedicated stores; where we stock leading brands such as woom and Frog. From that base we are also the sole UK distributor for Kokua LIKEaBIKE - the original and best balance bikes - and FollowMe Tandem - the #1 tag-along system for riding with your children.


Información de contacto

5,0

Excelente

TrustScore: 5 sobre 5

252 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(252)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful

Really appreciated the help and communications to make sure I got the parts I needed.

7 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

LBS service via on line purchase.

LBS service via on line purchase.
I was replacing a Shimano free hub, cyclesense went the extra mile to ensure I had ordered the correct part. All fitted and back on the trail. Thanks

29 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Had a problem with my defy seat post, gave John a ring and it was dealt with straight away. First class service on a first class bike. Very grateful to the Cyclesense crew, wouldn't go anywhere else 👏

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service

There were some delivery problems (not the fault of Cyclesense) but Paul and John could not have been more helpful in getting a replacement bike sent as soon as possible. Courteous, friendly and communicative. Outstanding service.

17 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect online shopping experience

Great service from the guys at cyclesense. Paul called after I’d paid for the bike to check I was happy with everything. Turned out I’d ordered a frame too large for my height. Paul advised and recommend the correct frame even though at the time he didn’t know if he had a medium in stock and hence could have lost the sale. They did have a medium and it was shipped very quickly. Very well boxed out with minimal work needed to return the bike to its shop status. Couldn’t be happier with the product and the service from cyclesense.
Thanks for a hassle free online purchase guys 🚴‍♀️👍🏻

12 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superb cycling

Having used cyclesense on a number of times and never been disappointed . In my latest purchase they have surpassed all expectations with a super fast . Efficient . Helpful and affordable service . Absolutely Brilliant shop . It would be a struggle to find anyone better than Paul

25 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Deveron purchase

Just wanted to feedback on the brilliant service provided by Paul and the team after my purchase of a Van Nicolas Deveron last year. Paul was great in listening to my requirements and answering questions, communication was excellent throughout and I have been thrilled with the bike which has completed several thousand miles of touring uneventfully so far. For anyone looking at a new bike purchase I couldn’t recommend a better establishment!

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really great customer service…

Really great customer service experience. I enquired about a product they didn't even have listed on their website. Paul said, let me look into this and I'll see if I can source it for you. Came back to me very quickly and said we'll have it in a couple of weeks for you. Sure enough 2 weeks later Paul emailed to let me know it was now on the website. My order has now been placed. Look forward to receiving the Hebie prop stand. Thanks guys

4 de abril de 2024
Opinión espontánea
Logotipo de Cyclesense

Respuesta de Cyclesense

Hi Ian,

Thanks for taking the time to leave a review. It's our pleasure.

Importing isn't as easy or as quick as it used to be but we're more than happy to assist.

Valorada con 5 estrellas sobre 5

Staff where super friendly and helpful…

Staff where super friendly and helpful with online sales and where able to post me the handlebars I needed fast and safe. Really happy with product. Thanks

26 de febrero de 2024
Opinión espontánea
Logotipo de Cyclesense

Respuesta de Cyclesense

Thanks for taking the time to leave a review Logan, we really appreciate it.

Enjoy the aero bars! ;-)

Valorada con 5 estrellas sobre 5

These have got to be the best cycle…

These have got to be the best cycle people going! Not only was the service and delivery spot on the director even called me to make sure the size, spec and what I wanted the bike for were all correct, amazing service!
These are my goto bike people from now on.
Bravo

10 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Shop Helpful Staff.

Had an issue with my order, there was a slight issue do with IT which meant that the issue was not raised with them but once informed of the issue cyclesense were very knowledgeable and helpful

3 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

auch nach Deutschland problemlos!

Problemlose Kommunikation aus Deutschland, problemlose Abwicklung/Bezahlung, sehr rasche Lieferung, gut verpackt und trotz Zoll deutlich preiswerter als in Deutschland (Moultan Transporttasche). Gern wieder!

11 de enero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service. John (and Dave) sorted out a little niggle I had with delivery of my new bike with speed and charm. An absolute pleasure to do business with Cyclesense

30 de junio de 2022
Opinión espontánea

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