Daily Harvest Opiniones 

1401
TrustScore: 3.5 sobre 5

3,7

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The pureed meals have been valuable in caring for spouse at home. Delivery always on time. Good customer service. Only minor problem is the shipment tend to be in jumble with the ice. Need better wa... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have a screenshot of the terms and conditions at the time of my purchase, but Daily Harvest did not honor the terms and conditions at the time of my purchase. Daily Harvest uses bait and switch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a long time customer of daily harvest. This company has offered me fresh organic ingredients along with convenience of delivery. I am grateful for this affordable organic option that has m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love your smoothies and bowls. In regard to the other reviews about thawed food - sometimes it tough with the summer heat but Daily Harvest customer service has always taken care of me and made it... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Comida a domicilio

Información proporcionada por diversas fuentes externas

Daily Harvest delivers thoughtfully sourced, chef-crafted foods to your door, all built on fruits and vegetables and ready to enjoy in minutes.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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3,7

Todas las opiniones

(1401)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ten out of Ten for Me

Every item in my Daily Harvest box has been delicious. I love how convenient and simple it is to eat so healthy. And it's pretty affordable for the amount of food I've received!

17 de enero de 2024
Valorada con 1 estrellas sobre 5

Disappointing Experience Due to Issues with Order Accuracy and Customer Service

Several years ago, I had a positive experience with Daily Harvest and ordered their smoothies regularly. However, due to limited freezer space and a desire for variety, I paused my subscription. Recently, enticed by their advertising, I decided to give them another try, this time trying their soups and bowls as a change from the smoothies.

After spending considerable time selecting new items and updating my payment details, I was surprised and disappointed to receive a delivery that did not match my current order. Instead, I received a set of 8 smoothies that I had ordered four years prior. This error was particularly frustrating given how busy I am and the time I spent updating my order as well as the cost of the order.

After contacting customer service to address this issue, I was offered a credit but was denied a refund. The response I received was unsatisfactory, as the representative insisted that the error was due to my failure to save the updated order, a claim I dispute given my careful review and confirmation of the order before finalizing it.

This experience has left me disappointed for several reasons. First, the financial aspect, as I have spent money on products that I neither want nor enjoy. Second, the waste of food is a bummer( neither I nor my family members like the flavors received). Last, the resolution (a credit for another order) offered by customer service does not align with my expectations or needs, as I have lost confidence in the company's ability to fulfill orders correctly and thus do not wish to use the credit provided.

My recent experience with Daily Harvest has been underwhelming and frustrating, marked by issues in order accuracy and unsatisfactory customer service. This has significantly diminished my previous positive perception of the company and I recommend you go elsewhere (especially after reading other reviews here and others having similar issues with order inaccuracies).

16 de enero de 2024
Opinión espontánea
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Respuesta de Daily Harvest

Hi! Thank you so much for bringing this to our attention. This is absolutely not the standard we strive to uphold and we will be passing your feedback along. If you need further assistance, feel free to reach out to our Care Team at 888-302-0305 or hello@daily-harvest.com.

Valorada con 4 estrellas sobre 5

Salt

I really love how you food tastes; but I wish it had a lower salt content. This is probably why I’m getting very soft stools. Perhaps if I drank more water it would help. Unfortunately I’m only thirsty when it’s very hot outside.

10 de enero de 2024
Valorada con 5 estrellas sobre 5

Super healthy delicious food thats easy…

Super healthy delicious food thats easy to prep. The company truly cares about your experience. I have felt a difference in my health before finishing my first box. Not that expensive for the quality you are getting. Huge variety. I think this would even be good for families especially the smoothies and bites and pops kids would love them. Please try this company.

13 de enero de 2024
Valorada con 5 estrellas sobre 5

Addicted to Daily Harvest

Well, it all started when my supermarket started carrying your products. I also noticed that the coupon company Ibotta Had a coupon for the bowls, the flatbreads and the smoothies, and it was love at first bite.

The next thing I did was to call you guys tell you how much I love the food and have some of them were also less desirable and your credit in my account which I really appreciated. I am on my third order with you guys. Keep up the great work never sell your company because if you do, then the quality will go down. It’s the first time I’ve ever gone bonkers over food.

11 de enero de 2024
Valorada con 5 estrellas sobre 5

The food tastes fresh and fabulously…

The food tastes fresh and fabulously healthy. The customer care team is friendly, courteous and knowledgeable. Orders are packed well and delivered promptly. I love the product. Thank you Daily Harvest for being there.

5 de enero de 2024
Valorada con 1 estrellas sobre 5

Stay away!

Stay away!! The owner seems to not care about people's health while operating a billion dollar organic health service (article online). After getting hundreds of people sick, the owner of the company Rachel gets dressed up like a super hero for a company party (article online). Wake up America, there are people like Rachel and whomever else invested in this company, getting more rich than anyone possibly needs in their lifetime off your hard earned money and than psychotically ignoring the issue. In this case they havent actually "found the cause" for all of the illness. No cause means no way to make anyone accountable. The top experts are unsure why the consumption of an organic clean product has resulted in gallbladder removal? We are sending people to space and creating AI but this cant be figured out? Does that sound ethical and should you be buying from this company? A drug dealer has more ethics, because at least they are honestly selling a product you are aware may cause you harm and it is at your own discretion whether you want to take it or not. Really sad. Trustpilot, I am not sure why I have to leave a star in order to inform others but thanks for the platform. As for google, why cant I google review this company like other companies? If your wondering if I was a customer, the answer is yes and was horrified when I came across the articles. Unfortunately this is the way I found out and did not receive any emails from this company warning me of potential sickness. I could not leave the two links of the articles I am referring to, so feel free to google.

3 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love your customer service

I love your customer service, especially the ability to text. What I wish would change for a "grandfathered" customer is your shipping cost. That is why I'm not ordering as often.

25 de diciembre de 2023
Valorada con 4 estrellas sobre 5

the smoothies are great

the smoothies are great, I wish I could choose to not get get the plastic lids. I don't use them and if I did I could wash and reuse one for quite awhile.

17 de diciembre de 2023

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