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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used a DD tarp on a Land and Wave course, then bought one for use in my new venture ‘Nature Works’. Joe from DD has been incredibly supportive and helpful, and as my venture is growing I’ve just ord... Ver más

Valorada con 5 estrellas sobre 5

Easy ordering system, prompt despatch and delivery. The complimentary DD Hammocks T shirt was much appreciated and is a good quality one too thank you. I have now used the DD Superlight tarp once no... Ver más

Valorada con 5 estrellas sobre 5

I am an experienced camper but know nothing about hammock camping. Call DD Hammocks. Had a detailed chat with once of their extremely knowledgeable customers service folk. Who put together a perfect p... Ver más

Valorada con 5 estrellas sobre 5

I rarely write reviews—I usually don’t have the time or inclination. If something’s fine, I just leave it be, and if it isn’t, I simply shop elsewhere. But DD Hammocks really stand out and absolutel... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(289)

8 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love this company

Love this company. Any time i’ve had a question they’ve gotten back to me right away. Shipping has always been great granted living in the usa and the products are quality.

2 de diciembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressive customer service

Very impressive customer service, product knowledge and advice. The products are great quality too. My order was despatched quickly, and I received it the following day. Will definitely use again and recommend to all.

18 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products. great customer support.

Great products, Fast delivery. Great customer support.

I've bought from them for years.

Last month I made a purchase over the phone. I realised the order wasn't linked to my online account with them. I emailed them in the of chance it could be done.

Within an hour or so, email back with order details and that it was linked. Fantastic.

10 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I've been a happy and content user of DD Hammocks gear for a nearly 5 years, now, gradually modifying my system to suit my own requirements.
Recently decided to get an underblanket and a second hiking pole and, since there were none available locally (New Zealand) I ordered directly from DD Hammocks in the UK.
Service was excellent: prompt dispatch, great communication.
The underblanket and hiking pole arrived safely, well protected from the ravages of international travel.
As always, the gear is of great quality and I'm looking forward to putting them to the test this summer.

22 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service and and top quality…

Fantastic service and and top quality products as usual from DD Hammocks. I ordered my third hammock from this company at 2pm on Monday and it arrived the next day at 11am, you can’t get better service than that . I even asked for a alteration to my hammock to be done before despatch. All the products I have got from DD Hammocks have been all top quality and well made. I’m always impressed with the customer service and communications with them.

6 de septiembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A1 excellent

A1 excellent. I had a slight issue with a camping hammock I purchased and within 24 hours a new hammock is on it's way, highly recommend their products and fast service thank you

14 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Eccezionali. Soprattutto lo staff!

Ho avuto un problema con un acquisto su Amazon dei loro prodotti. Li ho contattati, e con estrema gentilezza e professionalità hanno subito rimediato inviando di persona l'ordine. Prodotti eccezionali, staff ancora di più! Consigliatissimo! Ci sono più di 5 stelle?

30 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered one of their tarps after…

Ordered one of their tarps after researching reviews online as they seemed to be the best around. It was reasonably priced and delivered very quickly. Having had a close look I can say without reservation that it is a fantastic piece of kit. Well made and able to be used in multiple ways. I should also say that their web site has loads of useful information to be accessed.
Nice friendly staff as well.
I would not hesitate to recommend this company and will be shopping with them again.

20 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very quick delivery.

I ordered at around 2-3pm, at 8:30am the next day my items arrived!
I paid NO additional costs to upgrade my delivery, very quick service.
I first bought from this company about 8-9 years ago everything I've bought is great, can't recommend enough.

16 de junio de 2022
Opinión espontánea
Logotipo de DD Hammocks

Respuesta de DD Hammocks

Hi Happy Camper,
Thank you very much for your kind feedback!
We pride ourselves on shipping orders as quickly as possible so it’s great yours arrived this morning.
It’s lovely to read you’re enjoying your DD gear and I hope you have many adventures ahead :)
Best regards,
Caroline – DD Hammocks

Valorada con 5 estrellas sobre 5

First-class company!

Just want to say a massive thank you for the unbelievable service I’ve received from my last two orders.

Seriously; I’m blown away not only with the quality of my items but more importantly, the fantastic service DD Hammocks has provided.

I have received my items twice now in crazy fast times.

It’s refreshing to shop with a company that cares about their customers.

I highly recommend DD Hammocks based on my recent shopping experience and I can’t fault the business in any way.

Thank you so much.

8 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently got back into tarp camping…

Recently got back into tarp camping after a few years of comfortable family camping. DD tarps and hammocks are the absolute pinnacle- their kit is outstanding and I dont hesitate to recommend

30 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service

Absolutely fantastic customer service. I damaged the bug net on my Frontline hammock which was completely my fault, I decided to replace with a new Frontline hammock which has wider spreader bars which is great. DD are awesome, a trusted global supplier of fantastic products who will have my custom forever :-)

30 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would use DD every time.

This is a great company and excellent customer services. Will only buy DD Hammocks as the product is so good. The recent purchase was an underblanket and this does add the finishing touches to any hannock.

6 de mayo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website

The service on the website was great. Plenty of tutorial videos if you were uncertain on anything. The product was excellent with no issues at all.

19 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely awesome

Been speaking to Joe from DD and I am absolutely blown away by the high level of customer service I have received, very friendly, polite and helpful beyond belief.
I own various DD products, from hammocks to tarps and sleeping bags and can honestly say the quality is top notch, I can't fault them. With that said, if you should have any issues, worries or questions with your product (like I have) they are there to happily help you as much as they can, they seem really determined to make their customers satisfied. Would definitely recommend.

5 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

D&D quality is very poor.Had a tarp…

D&D quality is very poor.Had a tarp that ripped
Decided to give another chance with pyramid tent.
Needed to seam seal it despite taped seams, still leaking currently due to bad design of guide rope attachments.Still have to go over stitching of peg attachments
Would not recommend tarps and/or tents from this company
Can not comment on hammocks.
Will not be purchasing from this company again, quality is extremely poor in my experience

28 de febrero de 2022
Opinión espontánea
Logotipo de DD Hammocks

Respuesta de DD Hammocks

Hi Pete,

Joe here from DD Hammocks.

Our tarps and tents are designed to be strong and built to last - we receive a lot of positive feedback which attests to the quality of our products. We stand by our gear, and of course want our customers to get the very best out of their purchase.

I am sorry to read your review and I would very much like to help with this, and would ask that you please contact us via email at sales@ddhammocks.com (for my attention) with some more information.

Look forward your response.

Best regards,

Joe
DD Hammocks

Valorada con 5 estrellas sobre 5

Very Happy Customer

I have bought a number of items from DD Hammocks over the last couple of years and I am extremely happy with the quality and the service. My purchases include: Whoopi Slings, Hammock straps, Hammock, Jura 2 sleeping bag,Dynemma cord, I have also asked questions about other items and the responses have been quick and helpful, I am genuinely happy to recommend this company.

21 de febrero de 2022
Opinión espontánea

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