Destinology Opiniones 

3126
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been using destinology for many years and have never been disappointed. There commitment to customer service is incredible as has been proven once again with my latest booking with Isaac. He... Ver más

Valorada con 5 estrellas sobre 5

Clare Cruise of Destinology worked miracles to arrange a holiday on a Friday for a departure 48 hours later! We had a strict set of criteria and not much notice and she really pulled it out the bag f... Ver más

Valorada con 5 estrellas sobre 5

Another great experience with Destinology😊 Emma O ‘Reilly was really helpful both with providing different options to meet our criteria and sourcing the best flights to suit us . Once choices wer... Ver más

Valorada con 5 estrellas sobre 5

We have booked two holidays this year with Destinology, the main reason for this would be their friendly, helpful team, so responsive and knowledgeable. A stand out for us would be Georgina Martin wh... Ver más

Información sobre la empresa

  1. Operador de excursiones
  2. Buscador de vuelos
  3. Hotel de lujo

Sobre Destinology

Escrito por la empresa

Destinology An award-winning luxury tour operator, at Destinology we know how important your precious holiday time is and how overwhelming choosing exactly the right place can be. We’ve travelled all over the world and we’re ready to share our advice, personal recommendations and experiences to help create your perfect trip.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3126)

429 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We are returning customers to…

We are returning customers to Destinology We find the service is professional and we appreciate being able to speak to our travel advisor when needed...

7 de abril de 2026
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Respuesta de Destinology

We're happy to hear that your booking experiences have been so positive! We appreciate your continued trust in our services.

Valorada con 1 estrellas sobre 5

Very poor service during return trip…

Very poor service during return trip via Doha ..flight cancelled by airline over 6 weeks ago and still no refund "allegedly'?

8 de marzo de 2026
Opinión espontánea
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Respuesta de Destinology

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and for the frustration and inconvenience this situation has caused.

As advised by our team last week, your refund is being processed directly by the airline, Qatar Airways, and unfortunately timelines can be up to 16 weeks.

We can see that our Customer Experience team remained in contact with you while you were in resort following the disruption caused by the Middle East airspace closures. During this time, they worked to support you with additional accommodation and provided a range of alternative flight options to help ensure your safe return to the UK as quickly as possible.

Thank you again for bringing this to our attention and our team will contact you as soon as your refund is in from the airline.

Valorada con 5 estrellas sobre 5

Repeat customer for many years

Have used destinology many times over nearly 20 years. Very friendly, helpful, extremely knowledgeable and obviously very well trained staff. Quick response time. A basic but somewhat complicated brief turned into a very well tailored holiday that ticked all the boxes despite short notice. My only complaint is that they don't accept AMEX (somewhat understandable but still inconvenient).

10 de abril de 2026
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Respuesta de Destinology

We're happy to hear that our tailor-made service met your wishes over the years. We acknowledge the inconvenience regarding AMEX and appreciate your understanding. Thank you for your valuable feedback.

Valorada con 5 estrellas sobre 5

Brilliant Travel Company

Brilliant customer service with excellent advice. So easy to sort out a holiday that suits your requirements. With a great range of holidays whether a hotel stay or a cruise there is so much choose from .
We would strongly recommend Destinology as a travel company to go to .

10 de abril de 2026
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Respuesta de Destinology

We're happy to hear that you found our customer service brilliant and our advice excellent. It's great to know we made it easy to sort out a holiday that suits your requirements, and we appreciate your strong recommendation!

Valorada con 5 estrellas sobre 5

I have found Destinology to be…

I have found Destinology to be efficient and also provide very competitive price.
Will be my first choice in future

8 de abril de 2026
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Respuesta de Destinology

We're happy to hear that you found our service efficient and our prices competitive. Thank you for considering us your first choice for future travel plans.

Valorada con 5 estrellas sobre 5

Booking process

Through the booking process Georgina has been very professional and helpful, and any confusion has been cleared up in a competent manner.

To date, Destinology have been great.

7 de abril de 2026
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Respuesta de Destinology

We're happy to hear that the booking process was professional and helpful, and that any confusion was cleared up competently. Thank you for your positive feedback; we appreciate it.

Valorada con 5 estrellas sobre 5

Unbelievable service and knowledge!

Unbelievable service and knowledge!! Would use again in a heart beat! Special thanks to Maura and Chris.

3 de abril de 2026
Opinión espontánea
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Respuesta de Destinology

We are so happy to hear that you had such a positive experience! We appreciate your kind words and thank you for your feedback.

Valorada con 5 estrellas sobre 5

Fantastic customer service

Our consultant Jo Robinson has been fantastic. Quickly understood the assignment, very knowledgeable on the best flight times for travelling to the Maldives and secured us a great rate. She keeps you updated and provides sound advice. Great customer service

1 de abril de 2026
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Respuesta de Destinology

We're happy to hear that the consultant quickly understood your needs for your trip to the Maldives and secured a great rate. We appreciate you acknowledging the great customer service and the consultant's sound advice.

Valorada con 5 estrellas sobre 5

Great service and excellent customer service

Great service and options provided on multi destination trip. Craig was very responsive and helpful with our request

2 de abril de 2026
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Respuesta de Destinology

It's great to know that our consultant's professionalism, knowledge were helpful. We appreciate you acknowledging their dedication and promptness in addressing your questions. Thank you for your positive feedback it is greatly appreciated !

Valorada con 5 estrellas sobre 5

Pete Wellman at Destinology was amazing and super helpful!

Pete Wellman at Destinology was amazing! This was the second holiday package he’s arranged for us and he really went above and beyond to get us our dream honeymoon! Would highly recommend!

2 de abril de 2026
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Respuesta de Destinology

We're happy to hear that the honeymoon package met your expectations! It is wonderful to know that we could assist in arranging your dream honeymoon. Thank you for your recommendation!

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience. Had been looking for many days for a holiday in the sun with 2 long term lady friends and my husband. (not that friendly) It was taking me ages and I was exhausted and frustrated. Found Destinology by mistake and all was sorted within half an hour. Thank you so much for such quick and efficient service. Barbara (Newmarket)

2 de abril de 2026
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Respuesta de Destinology

We're happy to hear that we could quickly and efficiently arrange your holiday in the sun. We appreciate you sharing your experience and are glad we could alleviate your frustration. Thank you for your positive feedback.

Valorada con 5 estrellas sobre 5

Friendly efficient

Friendly efficient

27 de marzo de 2026
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Respuesta de Destinology

Thank you for your positive feedback it is greatly appreciated !

Valorada con 5 estrellas sobre 5

Very professional company

Polite efficient and cost effective. Have use them on numerous occasions and never disappointed. Highly recommend them.

26 de marzo de 2026
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Respuesta de Destinology

Thank you for your continued trust in Destinology and for taking the time to share your feedback. We are delighted to hear that your experiences with us have never disappointed and appreciate the recommendation.

Valorada con 5 estrellas sobre 5

Love this company

Love this company. We were stuck in Dubai recently due to the Iran war and Destinology looked after us so well when other companies were abandoning people. I have now booked another holiday and Claire from Destinology was fab taking care of everything . This gives you comfort and confidence that they do what they say and will look after you from the beginning to the end of your trip.
Thank you

20 de marzo de 2026
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Respuesta de Destinology

We're happy to hear that we could assist you during such a challenging time. It's wonderful to know that our team provided the support you needed. Thank you for booking with us again; we appreciate your confidence in our services.

Valorada con 5 estrellas sobre 5

Sandy Lane Barbados booking

Excellent service from Maura. Good price and good understanding of our requirements.

24 de marzo de 2026
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Respuesta de Destinology

We're happy to hear that you had such a positive experience! Thank you for sharing your feedback, we appreciate it very much.

Valorada con 5 estrellas sobre 5

The trip and adventure of a lifetime…

The trip and adventure of a lifetime that we loved.i am registered disabled and needed a wheelchair as the roads and pavements of India would be totally unsuitable for my mobility scooter. I am also 70 years old and my friends thought I was mad. WELL! The people were kindness itself and incredibly helpful. My husband is fit, works out and is used to wheelchairs so no problem there. The help organised by Destinology were incredibly helpful. I had my needs catered for well. This is my third adventure with Destinology and they just get better and better. My ADVICE - don’t be limited by other people if you really want something go for it. The Taj Mahal, the red fort, Delhi, Agra, the safari, the people, our accommodation were amazing. Wow just Wow. I loved it x

7 de marzo de 2026
Opinión espontánea
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Respuesta de Destinology

We're happy to hear that you loved your adventure! It's wonderful that our team could cater to your needs and that you found the people and accommodations amazing. Thank you for sharing your inspiring experience and advice. We appreciate your continued trust in us and we very much look forward to assisting with your next adventure !

Valorada con 5 estrellas sobre 5

Golden Triangle India

My wife and I recently went on holiday to India’s golden triangle. She is disabled and needed to use a wheelchair. We were very worried but all of the reps and our driver were amazing and so helpful. The accommodation was excellent and we had an excellent time.

7 de marzo de 2026
Opinión espontánea
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Respuesta de Destinology

We're happy to hear that you and your wife had an excellent time exploring India's Golden Triangle! We appreciate your positive feedback regarding our team's support and the accessible accommodation provided. Thank you!

Valorada con 5 estrellas sobre 5

Perfect holiday in Paradise!

Maura was fantastic with helping us book our holiday to Mauritius, she is so patient and takes the time to make sure everything is right. We were kept up to date with everything we needed to know for the flight and even after the holiday she was really helpful and easy to contact. We had such an amazing holiday, everything went so smoothly and we absolutely loved the resort. I would highly recommend Destinology, we have always had a great experience with them.

8 de abril de 2025
Opinión espontánea
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Respuesta de Destinology

Thank you for your continued trust in Destinology. We're happy to hear that your holiday booking experience was fantastic! It's great to know how well Maura supported you with your most recent booking and that everything went smoothly. We appreciate your recommendation!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service , listening to me , and getting exactly what I wanted .

19 de marzo de 2026
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Respuesta de Destinology

We are happy to hear that our customer service met your expectations, and we appreciate your positive feedback. Thank you!

Valorada con 5 estrellas sobre 5

Great professionalism …

Leesa got us booked up at very short notice and is always the consummate professional

13 de marzo de 2026
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Respuesta de Destinology

Thank you for your positive feedback it is greatly appreciated !

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