Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... Ver más
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Consulta las opiniones de los clientes
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... Ver más
La empresa ha respondido
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Ver más
La empresa ha respondido
Staff were helpful and informative. Gave us space to look and make our choice without feeling rushed. Overall a great experience
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Bedford Road, AB24 3LH, Aberdeen, Reino Unido
- 0333 999 9809
4,9
Excelente
5 mil opiniones
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very helpful sales assistant
very helpful sales assistant, hastle free, pleasant experience
26 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello Christopher,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Simon, who dealt with us, was great
2 de junio de 2026
Respuesta de DFS Furniture - Aberdeen
Hello Mr Gilmour,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mary was kinda and helpful.
1 de junio de 2026
Respuesta de DFS Furniture - Aberdeen
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service, in and out within 20 mins got exactly what I wanted, deal was done that fast that I don’t even think I got the guys name
2 de junio de 2026
Respuesta de DFS Furniture - Aberdeen
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lee was helpful
1 de junio de 2026
Respuesta de DFS Furniture - Aberdeen
Hello Dan,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very knowledgeable and helpful staff
1 de junio de 2026
Respuesta de DFS Furniture - Aberdeen
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great Service, great staff
I was greeted promptly by Simona, who was very helpful. I had more or less made up my mind which sofa I wanted (Somerford) but, as usual, there is always another fantastic choice and Simona was helpful and patient while I finally made up my mind to stick with my first choice. She took me through the options and care plan and was very thorough and did not pressure or rush me in any way. A credit to the team.
31 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Chris was amazing in helping us get the right sofa. Excellent interpersonal skills.
31 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Friendly, knowledgeable member of staff
We were approached early on our arrival into the shop but not too early. The introduction by Helen was that she was here to help if we needed, not too pushy but very knowledgeable and happy to answer any questions. We had not intended to purchase but the good offers and lovely support resulted in us purchasing 3 sofa's and a foot stool.
31 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We went in with a small idea on what we…
We went in with a small idea on what we wanted. Simon had greeted us and he then helped us make a decision on what was the best sofa to go for in which helped us make the decision very easy and proceeded to order our sofa
31 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Lee.
31 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Ordered a new sofa and coffee table and…
Ordered a new sofa and coffee table and the table came within 2 weeks damaged. They are still to collect this and replace. On top of that our new sofa was to be delivered this Monday just gone and the delivery guy said to me the sofa is not in his van and thought it had been left in Glasgow. I am based up in Aberdeenshire. I am heavily pregnant with a toddler and I had organised my sofa to be removed from
My house in prep for
This new sofa. I now have no sofa and DFS said they are very sorry and that it was damaged in transit. I still don’t know what’s happening or when we will get this sofa as I cannot wait another 8 weeks when due a baby in 4 weeks.
Order no. 67ZDE3932
25 de mayo de 2026
Opinión espontánea
Respuesta de DFS Furniture - Aberdeen
Good Morning Danielle,
Thank you for taking the time to leave your review, your feedback is always greatly appreciated.
We're very sorry for the overall experience you have experienced with DFS and for any lack of communication in relation to your order. It is really disappointing to hear and certainly not the level of service we aim to provide to our customers.
Due to the nature of the issues raised within this review, we have escalated this internally to the relevant department to ensure you are contacted within 72- working hours.
If you do require any further assistance in the meantime, please don't hesitate to contact us.
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Aberdeen
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Service was excellent Gentleman was…
Service was excellent Gentleman was polite and charming
29 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello Jim,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Aberdeen
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Sale experience was good helpful also…
Sale experience was good helpful also was great at helping pick colours for cushions to go with both sofas plus mat also great manor & patience
27 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helen
Helen, was very cheerful on arrival. Very informative, gave us a lot of help with different styles of sofas and how to maintain the fabrics.
26 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello Irene,
Thanks for your lovely feedback, we’re glad to hear Helen met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff very easy transaction in and out…
Staff very easy transaction in and out of store fast
25 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Hello Kerrie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I got great service from a very…
I got great service from a very approachable young man
24 de mayo de 2026
Respuesta de DFS Furniture - Aberdeen
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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