DFS Furniture - Aintree Opiniones 4120

TrustScore: 5 sobre 5

4,9

Aintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful. today we was greeted by a salesman (Richard) he was very polite and helpful we had no he... Ver más

Valorada con 5 estrellas sobre 5

The sales advisor jack made the whole experience of buying a new sofa such an easy one. He was patient and walked me around the sofas that I had expressed an interest in. He then helped with co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently attended DFS, Aintree, to view sofas and we spoke with Celine who was very helpful indeed. Having decided on a sofa set, we returned there on 13/05/2026 to place our order. On that... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Reino Unido

  • 0333 999 9846

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Staff member

Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.

30 de mayo de 2026
Valorada con 5 estrellas sobre 5

we have previously called at this store…

we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful.
today we was greeted by a salesman (Richard) he was very polite and helpful we had no hesitation in buying the suite we required, thank you.

30 de mayo de 2026
Valorada con 5 estrellas sobre 5

I found the service I received excellent was…

I found the service I received was excellent lovely assistant Celina so helpful and kind I’d give her 10/10 I’m 84 lady she kindly helped me to sort things glad I chose your store for to buy my chair

29 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Celina met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service throughout and an enjoyable experience.

We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive impression that we came back. Excellent service throughout and an enjoyable experience especially because we were with kids and they felt very comfortable as well. I would rate Celine 10/10. Highly recommended

28 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Celine met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very polite, patient and she helped with all the information I needed. Amazing service.

29 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service! Callum H was extremely helpful and informative with our purchase.

29 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service in store

Great customer service in store. Very friendly member of staff very helpful

29 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

excellent and prompt

very helpful, polite,and thorough during the purchase of the item

26 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales advisor jack made the whole…

The sales advisor jack made the whole experience of buying a new sofa such an easy one.
He was patient and walked me around the sofas that I had expressed an interest in.
He then helped with colour, style, finance and anything else that needed to be arranged.
If all advisors were like jack, choosing household items would be so much easier.
Can’t recommend dfs enough.
Thanks jack.

27 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 3 estrellas sobre 5

Mixed feelings - overall 'OK' with a few hitches

Mixed feelings here - in-store experience was great and enjoyed browsing. However, I informed the sales person that I had carpets throughout and yet gliders for the sofa were recommended as apparently they would help with moving the furniture. Today the sofa was delivered (more than a few problems here to say the least !) and the delivery guys said there was no point fitting the gliders as they would fall off as soon as they were pulled across the carpet and gliders were really for laminate or wooded floors. I'm currently waiting for DFS to call me regarding a refund for the gliders.

21 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Good afternoon Vanessa,

Thank you for taking the time to share your feedback and to bring this issue to our attention. After looking into the order I can confirm this has been brought to the attention of the relevant manager and we will ensure this is investigated internally with the crew. It is very disappointing to hear the delivery service was not to standard and we will ensure this is brought to a mutual resolution for you. Apologies again.

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful and Efficient

Callum was very helpful, and efficient in the buying process. Would recommend.

26 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello Jordan,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

24 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The young lady that serve me was very…

The young lady that serve me was very polite and professional, and made the experience a pleasure. Not being pressured to buy made whole experience relaxed. I can honestly say your employee and her pleasant manner made my mind up to buy my purchase.

24 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service from Jess

Great customer service from Jess, she explained everything very clearly and confidently.
Smooth process thanks Jess

24 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS Sofa

Andrew was very helpful, friendly and explained all the steps of the process clearly

23 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

The salesman was extremely informative about the furniture we decided to purchase. Excellent customer service.

22 de mayo de 2026
Logotipo de DFS Furniture - Aintree

Respuesta de DFS Furniture - Aintree

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más