We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver más
La empresa ha respondido
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive... Ver más
La empresa ha respondido
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful. today we was greeted by a salesman (Richard) he was very polite and helpful we had no he... Ver más
The sales advisor jack made the whole experience of buying a new sofa such an easy one. He was patient and walked me around the sofas that I had expressed an interest in. He then helped with co... Ver más
La empresa ha respondido
We recently attended DFS, Aintree, to view sofas and we spoke with Celine who was very helpful indeed. Having decided on a sofa set, we returned there on 13/05/2026 to place our order. On that... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful.
today we was greeted by a salesman (Richard) he was very polite and helpful we had no hesitation in buying the suite we required, thank you.

Respuesta de DFS Furniture - Aintree
I found the service I received was excellent lovely assistant Celina so helpful and kind I’d give her 10/10 I’m 84 lady she kindly helped me to sort things glad I chose your store for to buy my chair

Respuesta de DFS Furniture - Aintree
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive impression that we came back. Excellent service throughout and an enjoyable experience especially because we were with kids and they felt very comfortable as well. I would rate Celine 10/10. Highly recommended

Respuesta de DFS Furniture - Aintree
Excellent customer service. Very polite, patient and she helped with all the information I needed. Amazing service.

Respuesta de DFS Furniture - Aintree
Excellent customer service! Callum H was extremely helpful and informative with our purchase.

Respuesta de DFS Furniture - Aintree
Great customer service in store. Very friendly member of staff very helpful

Respuesta de DFS Furniture - Aintree
very helpful, polite,and thorough during the purchase of the item

Respuesta de DFS Furniture - Aintree
The sales advisor jack made the whole experience of buying a new sofa such an easy one.
He was patient and walked me around the sofas that I had expressed an interest in.
He then helped with colour, style, finance and anything else that needed to be arranged.
If all advisors were like jack, choosing household items would be so much easier.
Can’t recommend dfs enough.
Thanks jack.

Respuesta de DFS Furniture - Aintree
Matt was extremely pleasant and very helpful

Respuesta de DFS Furniture - Aintree
Mixed feelings here - in-store experience was great and enjoyed browsing. However, I informed the sales person that I had carpets throughout and yet gliders for the sofa were recommended as apparently they would help with moving the furniture. Today the sofa was delivered (more than a few problems here to say the least !) and the delivery guys said there was no point fitting the gliders as they would fall off as soon as they were pulled across the carpet and gliders were really for laminate or wooded floors. I'm currently waiting for DFS to call me regarding a refund for the gliders.

Respuesta de DFS Furniture - Aintree
Callum was very helpful, and efficient in the buying process. Would recommend.

Respuesta de DFS Furniture - Aintree
The young lady that serve me was very polite and professional, and made the experience a pleasure. Not being pressured to buy made whole experience relaxed. I can honestly say your employee and her pleasant manner made my mind up to buy my purchase.

Respuesta de DFS Furniture - Aintree
Great customer service from Jess, she explained everything very clearly and confidently.
Smooth process thanks Jess

Respuesta de DFS Furniture - Aintree
Staff was very helpful for finding the right one

Respuesta de DFS Furniture - Aintree
Callum was excellent not pushy like the other retailers

Respuesta de DFS Furniture - Aintree
Andrew was very helpful, friendly and explained all the steps of the process clearly

Respuesta de DFS Furniture - Aintree
The salesman was extremely informative about the furniture we decided to purchase. Excellent customer service.

Respuesta de DFS Furniture - Aintree
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.