I’ve used DFS a few times and I’m always happy with the service and the quality of the furniture which has always been sofas and armchairs Sarah at Aintree was very welcoming and friendly and she ga... Ver más
Localización
Cambiar localizaciónAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
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Consulta las opiniones de los clientes
The person who helped us was extremely helpful & knowledgable when helping us pick the right sofa for us. She explained everything in detail around the finance options available to us and all other ad... Ver más
We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Ver más
La empresa ha respondido
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Reino Unido
- 0333 999 9846
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
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Very helpful staff 10/10
29 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Lots of choice of sofas
Lots of choice of sofas, Matt and Greg at Aintree branch were friendly, helpful, knowledgeable and professional, not pushy at all and provided us with refreshing hot drinks. 10 out of 10 😀
28 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Callum was superb
Callum was superb - customer service and team were welcoming and helpful
29 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
That's amazing Service at all.
20 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Extremely helpful staff and brilliant…
Extremely helpful staff and brilliant service. DFS are the best!
27 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Richard was a great help thank you so…
Richard was a great help thank you so much
27 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello Align,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very efficient and helped with what I…
Very efficient and helped with what I wanted
27 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Thank you Celine
I had a fabulous time wandering around sitting on every sofa, without any sales pressure from staff. When I had chosen the most comfortable one on the shop (imo), the lovely Celine sorted out all of the details.
I left the shop feeling happy and confident in my purchase and for any aftercare I may need.
27 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very impressed
Very impressed, been a while since we bought new sofas, the whole experience was very relaxed and yet very professional.
Would definitely recommend based on the buying experience.
25 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very easy and relaxed
Very easy and relaxed. The lady who took our order for our dining table and chairs was friendly and approachable.
26 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Aintree Service
Our salesman, Callum at the Aintree branch was very helpful. He provided us with the fabric swatch for the recliner we were interested in to compare against dining chair upholstery we were also considering. He allowed us space for us to make a decision and advised us he was on hand if we needed any help. We approached Callum once we had made our decision and he was very thorough whilst taking the order, provided complimentary coffees and made us feel at ease. Very knowledgeable and professional with an easy manner. We received great service.
25 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great experience buying a sofa today
Great customer service without being pushy. Friendly and efficient.
25 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Very informative and clear with sale
25 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Aintree
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Leighton was polite and helpful and not…
Leighton was polite and helpful and not too pushy. Explained things clearly and was nice doing business with him.
25 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Leighton.
Kind Regards,
Jordan
DFS Customer Support
Highly Recommend DFS Thanks to Celine
I visited the DFS Aintree store to buy a sofa and was assisted by one of the staff members, Celine. She was absolutely amazing from start to finish. She took the time to talk me through all the options, answered my questions, and helped me choose the perfect sofa.
The whole experience was easy, enjoyable, and completely stress-free. Celine was incredibly friendly, professional, and made the entire purchasing process a pleasure. Her excellent customer service is a real credit to DFS. Thank you, Celine!
23 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Celine.
Kind Regards,
Jordan
DFS Customer Support
Callum was very helpful and made us…
Callum was very helpful and made us feel confident with all the options we had
24 de julio de 2026
Respuesta de DFS Furniture - Aintree
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Leather 2 seater and chairs Richard was very informative and…
Richard was very informative and professional.
24 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
So helpful and went through everything…
So helpful and went through everything thoroughly.
23 de julio de 2026
Respuesta de DFS Furniture - Aintree
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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