DFS Furniture - Ayr Opiniones 

3959
TrustScore: 5 sobre 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... Ver más

Valorada con 5 estrellas sobre 5

We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido

  • 0333 999 9740

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3959)

97.964 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thanks to Loren also!

Having all our questions answered by both sales reps gave us the insight we needed and appreciated their help!

16 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good morning James,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. Listened to what I was looking for. Showed me plenty of options

16 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good afternoon Diane,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great from start to finish

Every thing went smoothly from start to finish and the female who dealing with us were great cant fault them at all

9 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good afternoon Deborah,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Ayr DFS! Very pleasant experience and assistance from Shannon

Shannon was lovely when we visited the store. She came to introduce herself and see if we needed any help quickly but then left us to look around. When we were ready to order she took us through the process thoroughly and was personable and helpful throughout, clearly explaining timescales for delivery and leather care for my dads new chair. Everything was covered and the experience was 5 star, not rushed and pleasant. Thanks Shannon

12 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good afternoon Elizabeth,

We're really grateful you shared this amazing 5* review. We are glad to hear that Shannon helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service and a very…

Excellent service and a very knowledgeable staff team.

12 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

New sofa

Staff were very helpful
Rebecca gave insight and suggestions as well as checking stock to meet our tight timescales

11 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We were pleased to be served

We were pleased to be served by a very helpful and knowledgeable young man he made our experience easy

11 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service from Marty

Great service from Marty. Explained everything in full and quick delivery on the item I purchased

10 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, explained everything and gave us options. Allowed us time to make a decision

10 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fist class service,options about our…

Fist class service,options about our purchase fully explained,very friendly person who served us

10 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpfull on helping us choose our…

Very helpfull on helping us choose our couch.

9 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

The welcome we got from the staff as…

The welcome we got from the staff as well as the help and customer service we received to secure our purchase

2 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff member was so good in dealing…

Staff member was so good in dealing with our needs.

7 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Assistant was excellent

Assistant was excellent. Very thorough and informative. Pleasure doing business with him.

7 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales person was very efficient.

The sales person was very efficient, she showed me how my purchases would look, and made sure I was happy. The only fault with my purchase was, that the additional scatter cushions I wanted to purchase, would not be available with the sofa, so an additional delivery charge would have been added if I wanted to go ahead and purchase them. A click and collect service should be added or a waver of the additional delivery charge.

5 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Knowledgeable employees

Knowledgeable employees

2 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Had the suite i wanted and on a bank…

Had the suite i wanted and on a bank holiday deal

4 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The young girl

The young girl - glasses (her first week) exceptional!

3 de mayo de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Good morning Susannah,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

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