Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver más
La empresa ha respondido
Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver más
La empresa ha respondido
I experienced amazing service buying a new bed in Ayr today. The staff are lovely. In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely... Ver más
Great showroom with plenty of beautiful options on show. What made our experience however was our salesperson- Anthony with his residual Yorkshire accent. What a salesman - presented with quite... Ver más
La empresa ha respondido
The overall experience was very positive. Staff were polite, welcoming, helpful. Anthony in particular introduced himself and let us know he was available to answer any questions. Customer service was... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.
Very helpful customer service and found our perfect sofa
Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

Respuesta de DFS Furniture - Ayr
lady who served me was very helpful and explained everything to me, nice person.

Respuesta de DFS Furniture - Ayr
DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

Respuesta de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr
Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

Respuesta de DFS Furniture - Ayr
The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

Respuesta de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr
Easy transaction with knowledgeable staff . Processed quickly and efficiently

Respuesta de DFS Furniture - Ayr
My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

Respuesta de DFS Furniture - Ayr
Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

Respuesta de DFS Furniture - Ayr
A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

Respuesta de DFS Furniture - Ayr
Excellent knowledgeable staff with no pressure to buy

Respuesta de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr
Friendly and informative staff. Lots of options on products, colours and materials. All expenses on additional products broke down. No hard sell. Various payment options available.

Respuesta de DFS Furniture - Ayr
Confident knowledgeable staff that helped me with information on everything I looked at.

Respuesta de DFS Furniture - Ayr
We had excellent service from Antony when we were in the store yesterday.
Very helpful and explained everything to us about the 2 seat recliner we purchased .

Respuesta de DFS Furniture - Ayr
Customer service employee Ashley was very helpful and knowledgeable. All staff members encountered were also very courteous and welcoming.

Respuesta de DFS Furniture - Ayr
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.