Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
La empresa ha respondido
Localización
Cambiar localizaciónLiberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB
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Consulta las opiniones de los clientes
Shannon was lovely when we visited the store. She came to introduce herself and see if we needed any help quickly but then left us to look around. When we were ready to order she took us through the p... Ver más
La empresa ha respondido
Showroom was lovely & clean. No pressure from our salesperson Amanda. She was very helpful, applied no pressure to buy, very informative and went through everything with us to make sure we underst... Ver más
La empresa ha respondido
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries. Great staff.
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido
- 0333 999 9740
4,9
Excelente
4 mil opiniones
Invita a los clientes a opinar
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Respuesta de DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Amanda was brilliant to deal with provided great customer service and was very pleasant and professional to deal with I would recommend going to this shop to anyone
30 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service and good…
Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
29 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Marti met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The Salesman was first class explained…
The Salesman was first class explained everything thoroughly delighted with Suite wonderful experience thanks
29 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello Maureen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
the people that we were dealing with…they were lovely6 and so helpfull 10 out of 10
the people that we were dealing with were so helpful nothing was of any bother every hting was explaind in detail
29 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello Margaret,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Was in shop last week
Was in shop last week. Went back today to see the lady. Very helpful
26 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello Linda,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Respuesta de DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Anthony was very helpfull
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries.
Great staff.
25 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello Paul,
We are really grateful for your kind words and for sharing your experience in our store with Anthony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Great Customer Experience
Rebecca took time to understand what we were looking for and provided us space to make a decision without any pressure.
Great customer experience.
24 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very informed and helpful service
Great to be assisted (and promptly) by friendly, knowledgeable and efficient staff who took the time to listen to our needs and to make very helpful suggestions.
Tom,
Galston.
24 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello Tom,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Ayr
Hello Leanne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service was good
The customer service was good, very helpful and the staff were great.
23 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excelent experience
The sales rep was very curtious and welcoming would recomend him to all my friends.
22 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Marty McFly is a credit to DFS
Marty at Ayr branch is the reason I did not look any further to bye our sofa.
The young lady on the telephone taking my order was very polite and helpful.
Both members of staff deserve a raise.
22 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Hello Brian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very welcoming store
Very welcoming store. Very patient staff and knowledgeable. I would happily buy more furniture in store instead of online.
21 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Looking at steller sofa.
Ashley made us very welcome and discussed our options on sofa gave us all sizes of sofa and went into great detail.i would recommend Ashley to any customer going to DFS in Ayr.
21 de mayo de 2026
Respuesta de DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Satisfied customer
Very happy with service we received, helpful and when asked questions nothing was a hassle, even got us a measuring tape to double check measurements.
21 de mayo de 2026
Respuesta de DFS Furniture - Ayr
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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