DFS Furniture - Ayr Opiniones 

3903
TrustScore: 5 sobre 5

4,9

Liberator Drive, Heathfield Retail Park, KA8 9BF Ayr, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I experienced amazing service buying a new bed in Ayr today. The staff are lovely. In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely... Ver más

Valorada con 5 estrellas sobre 5

Great showroom with plenty of beautiful options on show. What made our experience however was our salesperson- Anthony with his residual Yorkshire accent. What a salesman - presented with quite... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The overall experience was very positive. Staff were polite, welcoming, helpful. Anthony in particular introduced himself and let us know he was available to answer any questions. Customer service was... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido

  • 0333 999 9740

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(3903)

100.311 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing Service.

I experienced amazing service buying a new bed in Ayr today. The staff are lovely.
In particular, Marty. He was helpful to say the least, friendly but professional and one reason I would definitely recommend visiting this branch of DFS.

24 de julio de 2026
Valorada con 5 estrellas sobre 5

Bought from DFS for years now

Bought from DFS for years now. Always reliable and professional service.
Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance any time.
Very knowledgeable lady who took us through everything we needed without any rush.
We bought another sofa and are very happy

22 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff very helpful

Staff very helpful

22 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

lady who served me was very helpful and…

lady who served me was very helpful and explained everything to me, nice person.

22 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 4 estrellas sobre 5

DFS Branch Ayr

DFS Branch Ayr
Visited the branch to see a live product instead of viewing online. We were met by Antony who was polite and informative with good product knowledge resulting in us finding the right combination of sofa style and covering. Antony made the process of ordering simple and informed us of all options available to us before confirming the order. The store is well presented and customer service is of a high standard compared to other furniture stores we had visited.

19 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff helpful and friendly

Staff helpful and friendly

19 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Not pushy. Did not follow us around the store. Very knowledgeable. Thank you.

11 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff member was lovely very…

The staff member was lovely very helpful but not to pushy offered us coffee explained everything well and was generally very pleasant

18 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ashley was very helpful

Ashley was very helpful, informative and knowledgable

18 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy transaction with knowledge staff

Easy transaction with knowledgeable staff . Processed quickly and efficiently

7 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

My experience was made very…

My experience was made very straightforward and painless by my friendly server, Shannon, who was excellent and incredibly helpful throughout the whole process.

17 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great showroom with fantastic staff.

Great showroom with plenty of beautiful options on show.
What made our experience however was our salesperson- Anthony with his residual Yorkshire accent.
What a salesman - presented with quite a challenge with regards to what my 89 year old poorly mobile mum wanted, he was measured and attentive but not at all pushy. He listened to her and what she wanted but asked the right questions in the right way and found what we think was the right solution for her.
We weren’t rushed and the ‘banter’ was there once the decision making was done!
We were impressed.
If the chair lives up to the salesman we will be very happy!

15 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

A lovely store with lovely staff

A lovely store with lovely staff. Antony was extremely helpful and knowledgeable. I thought choosing a new sofa would be a pain, but DFS made it really easy and straightforward. Would highly recommend the Ayr store and will definitely return.

7 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello Rachel,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

easy to deal with

Very relaxed with no pressure to buy. Lovely Assistant Shannon

13 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly and informative staff

Friendly and informative staff. Lots of options on products, colours and materials. All expenses on additional products broke down. No hard sell. Various payment options available.

10 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had excellent service from Antony…

We had excellent service from Antony when we were in the store yesterday.
Very helpful and explained everything to us about the 2 seat recliner we purchased .

11 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service employee Ashley was…

Customer service employee Ashley was very helpful and knowledgeable. All staff members encountered were also very courteous and welcoming.

12 de julio de 2026
Logotipo de DFS Furniture - Ayr

Respuesta de DFS Furniture - Ayr

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más