Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Ver más
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Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Ver más
La empresa ha respondido
The lady that served me was amazing, she was very helpful, explained everything and showed me different options that I could have in my home. We have a small staircase and small doorways so I believed... Ver más
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We had visited a few sofa stores in search of new furniture set - first thought was DFS in which we found one we liked and which we stopped our search there! The team where great and welcomed us b... Ver más
La empresa ha respondido
I had a very good experience at DFS. Shezad Choudry was extremely helpful, professional, and friendly throughout the whole process. He took the time to answer all my questions and made everything easy... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Miles Gray Road, SS14 3AF, Basildon, Reino Unido
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Andrea was great at DFS Basildon answered every question we had regarding the sofa, the process was really easy thanks again

Respuesta de DFS Furniture - Basildon
We had a very good experience with DFS, it started from the moment Dawn greeted us at the door, the store had many options to choose from, and the furniture displayed was stylish, seemed durable and of a good quality. We made 2 visits to the strore, staff were pleasant, Dawn in particular, who remained with us during both visits, was very kind, helpful, and always offered us coffee. It is not the furniture or the coffee that made our experience remarkable; one of the pieces we were interested in which my wife really liked, was not immediately available, and we needed to have a special arrangement before we could go ahead with the purchase, this required back and forth email communications that spanned over a week, again, it was Dawn who kindly provided her direct DFS email, chased the matter and always replied promptly till the issue was resolved and we finally managed to get what we were after. Overall, we had a pleasant experience and would highly recommend.

Respuesta de DFS Furniture - Basildon
Kelly was very helpful and knowledgeable about the products we purchased.
Also very friendly as are all the staff.
Would definitely recommend DFS to my friends and family.
My two daughters have purchased from them and have always been more than happy

Respuesta de DFS Furniture - Basildon
Excellent service from the customer service department today, would recommend to others.

Respuesta de DFS Furniture - Basildon
Very helpful and a seamless transaction from start to finish

Respuesta de DFS Furniture - Basildon
The help and kindness was exceptional when we were choosing our new bed and mattress, the knowledge from a lady called Asha was outstanding, many thanks to all the staff who helped us on the day.

Respuesta de DFS Furniture - Basildon
Great customer service at DFS Basildon today!

Respuesta de DFS Furniture - Basildon
Marcus, as store was absolutely brilliant explained everything. helped us in every possible way to get what we wanted and how we wanted it absolutely fantastic he was.

Respuesta de DFS Furniture - Basildon
We had visited a few sofa stores in search of new furniture set - first thought was DFS in which we found one we liked and which we stopped our search there!
The team where great and welcomed us back into the store later that day when we made our way back and the purchase process was smooth and efficient.

Respuesta de DFS Furniture - Basildon
We popped into the Basildon branch to view the Aventra sofa & spoke to Kelly who was very helpful.
Just ordered the sofas so need to wait for delivery but the store service was very good.

Respuesta de DFS Furniture - Basildon
Daniel was very patient with us she is done fantastic job we are happy about about purchase thank you Daniel

Respuesta de DFS Furniture - Basildon
Everything clearly explained and no pressure to buy which is very important for the overall experience.

Respuesta de DFS Furniture - Basildon
Great experience, with help from the salesman, found our dream sofa

Respuesta de DFS Furniture - Basildon
Polite friendly staff. Not pushy at all. Let us walk round without keep coming up to you. As soon as we were ready to order our sofa they was available.

Respuesta de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon
We were greeted as we entered the store by Kelly. As it was our second visit she showed us to the sofa we were interested in purchasing.
Kelly was very helpful and patient, allowing us time to finalise our choices. The purchase process was streamlined.

Respuesta de DFS Furniture - Basildon
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