DFS Furniture - Basildon Opiniones 

7278
TrustScore: 5 sobre 5

4,9

Miles Gray Road, SS14 3AF Basildon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The lady that served me was amazing, she was very helpful, explained everything and showed me different options that I could have in my home. We have a small staircase and small doorways so I believed... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had visited a few sofa stores in search of new furniture set - first thought was DFS in which we found one we liked and which we stopped our search there! The team where great and welcomed us b... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a very good experience at DFS. Shezad Choudry was extremely helpful, professional, and friendly throughout the whole process. He took the time to answer all my questions and made everything easy... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

7 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(7278)

100.498 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Andrea was great at DFS Basildon…

Andrea was great at DFS Basildon answered every question we had regarding the sofa, the process was really easy thanks again

17 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great selection, great staff

We had a very good experience with DFS, it started from the moment Dawn greeted us at the door, the store had many options to choose from, and the furniture displayed was stylish, seemed durable and of a good quality. We made 2 visits to the strore, staff were pleasant, Dawn in particular, who remained with us during both visits, was very kind, helpful, and always offered us coffee. It is not the furniture or the coffee that made our experience remarkable; one of the pieces we were interested in which my wife really liked, was not immediately available, and we needed to have a special arrangement before we could go ahead with the purchase, this required back and forth email communications that spanned over a week, again, it was Dawn who kindly provided her direct DFS email, chased the matter and always replied promptly till the issue was resolved and we finally managed to get what we were after. Overall, we had a pleasant experience and would highly recommend.

11 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Kelly was very helpful and…

Kelly was very helpful and knowledgeable about the products we purchased.
Also very friendly as are all the staff.
Would definitely recommend DFS to my friends and family.
My two daughters have purchased from them and have always been more than happy

15 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello Menzies,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Kelly.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from the customer…

Excellent service from the customer service department today, would recommend to others.

15 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for sharing your great feedback with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and a seamless…

Very helpful and a seamless transaction from start to finish

14 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello Stuart,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The help and kindness was exceptional…

The help and kindness was exceptional when we were choosing our new bed and mattress, the knowledge from a lady called Asha was outstanding, many thanks to all the staff who helped us on the day.

13 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello Pauline,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Marcus

Marcus, as store was absolutely brilliant explained everything. helped us in every possible way to get what we wanted and how we wanted it absolutely fantastic he was.

13 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 4 estrellas sobre 5

Helpful staff

12 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

New Sofa Shopping - Great

We had visited a few sofa stores in search of new furniture set - first thought was DFS in which we found one we liked and which we stopped our search there!

The team where great and welcomed us back into the store later that day when we made our way back and the purchase process was smooth and efficient.

12 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

We popped into the Basildon branch to…

We popped into the Basildon branch to view the Aventra sofa & spoke to Kelly who was very helpful.
Just ordered the sofas so need to wait for delivery but the store service was very good.

12 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Daniel was very patient with us she is…

Daniel was very patient with us she is done fantastic job we are happy about about purchase thank you Daniel

12 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Great experience, with help from the salesman, found our dream sofa

12 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for your lovely review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Polite friendly staff

Polite friendly staff. Not pushy at all. Let us walk round without keep coming up to you. As soon as we were ready to order our sofa they was available.

12 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Professional

Professional, knowledgeable & efficient

11 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very professional

Very professional, helpful and welcoming

11 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Efficient

The staff was efficient, helped us make our final decision

10 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello Sandra,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Smooth Sofa Purchase

We were greeted as we entered the store by Kelly. As it was our second visit she showed us to the sofa we were interested in purchasing.
Kelly was very helpful and patient, allowing us time to finalise our choices. The purchase process was streamlined.

10 de julio de 2026
Logotipo de DFS Furniture - Basildon

Respuesta de DFS Furniture - Basildon

Hello Karen,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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