DFS Furniture - Bolton Opiniones 

8273
TrustScore: 5 sobre 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Couldn't have asked for a better service. Steph who helped us choose our new sofa was brilliant. She explained everything about different materials etc. She was very friendly and very helpful. She mad... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

8 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(8273)

99.778 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good helpful information from Ben at…

Good helpful information from Ben at the Middlebrook branch. He explained the product in detail and the finance options available. Would recommend and return without hesitation.

15 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We have been looking for a new sofa

We have been looking for a new sofa , for the last two weeks. Tonight was the night we finally bought one.
Steph the adviser , was fab.she left us alone, but was extremely helpful when we needed advise.
She was fab, down to earth. Not pushy or persuasive which sometimes comes with the selling of sofas. A credit to the comoany

14 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Ben sold me my sofa today he was great…

Ben sold me my sofa today he was great really approachable and helpful and the overall experience was pleasant .

13 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, salesperson Ben was very knowledgeable and friendly, not pushy at all. Sofas are really high quality. Can’t wait to take delivery

13 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful sales person

Very helpful sales person

12 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Only place we’ll buy from

Only place we’ll buy from. Great customer support and order made easy.

12 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales person was very friendly and…

The sales person was very friendly and took time to understand our requirements.
Made us a brew.
Salesperson made us understand about the insurance and the extras.

9 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

We searched many retail stores with DFS being the best

We searched many retail stores and found the options at DFS to be the best. We bought the new pop-up sofa and plan on buying three/two seater soon as we look forward to moving soon into our new home. Claire Carty made our experience enjoyable and friendly. Claire is an asset to the Company who was full of knowledge and ides. We also learnt you do garden furniture which we will also check out online. Claire joined us around the store as we explored all the options, and we have settled on what we want and will reach out to Claire very soon to complete our purchases.

11 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish
Thank you dfs

11 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Adam smith was very helpful with…

Adam smith was very helpful with helping us with or purchase

11 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello Mrs Audrey,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful

Helpful, upfront, welcoming. Would recommend to a friend

11 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good experience

We were left to browse until we had made our choice. The salesman took time to explain the different options to us. All in all it was a good experience. Thanks Dave 😊

11 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly staff easy to talk to,no…

Friendly staff easy to talk to,no rush,pleasant and relaxing.

11 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

I was please with the service I…

I was please with the service I received.
Jake, I think his name was who dealt with my order, was a credit to the store.
Great customer service.

10 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience as soon as I entered…

Great experience as soon as I entered the store. Had a look around initially and when I returned after thinking through my purchase, the transaction was seamless & top notch customer service provided the whole way through.
Thanks to Darran for his help processing the transaction & to the lady who initially came over to help (think her name was Wadar..sorry if that’s incorrect but Darran will know who I mean!)
Didn’t feel like a pressured sales pitch at all & considering how indecisive I was being, they didn’t make me feel like an inconvenience at any point! Will highly recommended your store & your staff that are a credit to this company

9 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service. And Dave was excellent and looked after us brilliantly

10 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Professional

Professional, friendly and efficient service.

10 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Dave was very professional welcomed us…

Dave was very professional welcomed us in and offered refreshments, explained in detail about the suites we were about to order and the time line and what to expect from the purchase

10 de agosto de 2026
Logotipo de DFS Furniture - Bolton

Respuesta de DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

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