Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver más
La empresa ha respondido
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver más
La empresa ha respondido
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Ver más
La empresa ha respondido
Couldn't have asked for a better service. Steph who helped us choose our new sofa was brilliant. She explained everything about different materials etc. She was very friendly and very helpful. She mad... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

The Linkway, Unit 15b, BL6 6JA, Bolton, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

Respuesta de DFS Furniture - Bolton
Great customer service and easy finance set up.

Respuesta de DFS Furniture - Bolton
Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

Respuesta de DFS Furniture - Bolton
Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

Respuesta de DFS Furniture - Bolton
Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

Respuesta de DFS Furniture - Bolton
Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

Respuesta de DFS Furniture - Bolton
Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

Respuesta de DFS Furniture - Bolton
The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.

Respuesta de DFS Furniture - Bolton
Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you

Respuesta de DFS Furniture - Bolton
Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.

Respuesta de DFS Furniture - Bolton
SUNI made a pleasurable experience buying a sofa and recliner chair. Suni assisted us with everything we wanted including Gliders and sofacare. Such a welcoming gentleman.

Respuesta de DFS Furniture - Bolton
Good customer service from the member of staff who completed the sale

Respuesta de DFS Furniture - Bolton
Staff were lovely, cheerful and accommodating. Everything was simple and easy!

Respuesta de DFS Furniture - Bolton
The customer service we received from Ben today was exceptional. He made buying our first sofa an easy experience, simplifying customisation such as colours/ materials. Would highly recommend asking for Ben if visiting middlebrook dfs. Amazing service.

Respuesta de DFS Furniture - Bolton
I was really pleased with the experience and service was excellent was really easy to understand and I felt relaxed and comfortable

Respuesta de DFS Furniture - Bolton
Ricci form DFS was really helpful and accommodating to what me and and my partner wanted and helped us in any way, not just Selling us the highest price

Respuesta de DFS Furniture - Bolton
MIDDLEBROOK STORE
Absolutely brilliant customer service!! Adam spent a lot of time listening to me and understanding what I was looking for! A real genuine people person, explaining literally everything about each sofa I looked at and even helped me, with lots of choice and information, to decide the design, colour and colour choice of the rug I wanted to buy! He is experienced in art and design so a definite plus!
The information at every stage was brilliant and I feel I was able to make a confident and fully informed decision!
I was not pressured in any way at all, at anytime and I am really happy with my sofa and rug I purchased today!!
All of the staff were lovely also. A truly happy experience!!
Claire Lawrence

Respuesta de DFS Furniture - Bolton
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.