Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... Ver más
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver más
La empresa ha respondido
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
The Linkway, Unit 15b, BL6 6JA, Bolton, Reino Unido
- 0333 999 9736
4,9
Excelente
8 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
had a really positive experience in…
had a really positive experience in store. Darran was welcoming, friendly, and very patient throughout my visit. He took the time to understand what I was looking for, carefully went through the measurements of my room, and made sure the sofa I wanted would fit the space properly. He also showed me a variety of different sofas and explained the options without making me feel rushed or under any pressure to make a decision.
His knowledge and attention to detail gave me confidence that I was choosing the right sofa, and he made the whole process straightforward and enjoyable. Excellent customer service – I would definitely recommend DFS based on my experience.
25 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service from beginning to end…
Great service from beginning to end from Darren. We did not feel like we was being pushed into any sale or additional extras. He answered all our questions and provided us with contact details for any issues after the sale.
26 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Darren.
Kind Regards,
Jordan
DFS Customer Support
We've had sofas from DFS Bolton before…
We've had sofas from DFS Bolton before and they've all been great. Darran got our order set up today and was very friendly and helpful!
26 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service by Shannon…
Excellent customer service by Shannon today who was extremely helpful and friendly.our overall experience in store today was outstanding.
26 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Shannon met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Sonny was very helpful and informative
Sonny was very helpful and informative. Great sales man
26 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Nice store
Nice store, I like that not jumped on as soon as arrived in store. Friendly staff.
25 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Enrique is a very personable young man
Enrique is a very personable young man. I felt very comfortable with him. He went through everything clearly and didn’t rush and went over everything I agreed to at the end. Like atmosphere in the store. Claire was also really helpful and brought me a delicious coffee.
25 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Enrique and Claire.
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Darran was lovely
Darran was lovely, friendly, informative and not a pushy salesman. Gave us time to think and decide. Thanks Darran
25 de julio de 2026
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Darran.
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ben was not pushy and we liked the…
Ben was not pushy and we liked the product and were able to walk around without undue pressure
24 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Could not fault the service the chap…
Could not fault the service the chap who helped us was very pleasant and efficient
24 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent!
Shopping for my new sofa was a lovely experience. I was undecided between two sofas and help and guidance I received was fab! Excellent customer service!
24 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ben was great :)
Ben was great, talked me through the options, made me check the dimensions in my room to ensure the new sofa will fit, was patient when going through the extras and all in all it was a fantastic experience
23 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Salesman Ben was polite respectful…
Salesman Ben was polite respectful answered any questions was a pleasant day customer service was really good
23 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Bought all my sofas from DFS
Bought all my sofas from DFS. Thanks Rick for being patient ☺️
23 de julio de 2026
Respuesta de DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.