A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... Ver más
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A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... Ver más
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We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... Ver más
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We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... Ver más
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Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Valley Road, BD1 4AG, Bradford, Reino Unido
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A very relaxed approach by Paul at Bradford DFS. Very friendly nice guy.
No pressure from Paul at all.. nice to see these days.
He helped me with any questions i had and reassured me with any concerns i had.
He made buying my new sofa a very easy and quick experience.
Top man cheers.

Respuesta de DFS Furniture - Bradford
Hassan helped me find the perfect sofa for my need and i was absolutely satisfied with the customer service that was delivered whilst i was there.

Respuesta de DFS Furniture - Bradford

Respuesta de DFS Furniture - Bradford
the staff down in the Bradford shop are really nice and cheerful especially Paul who has helped me on 2 occasions with a client choosing a chair and sofa. he was very patient with the client and made sure we both understood the details,
the shop was clean and tidy.

Respuesta de DFS Furniture - Bradford
Great customer service very helpful staff very happy with service.

Respuesta de DFS Furniture - Bradford
Zarah was really helpful and provided us with all the important information we needed to know about the kind of sofa's we were buying

Respuesta de DFS Furniture - Bradford

Respuesta de DFS Furniture - Bradford
Really disappointed.
I Ordered san mateo
1 power G and 1 power no arm unit
Having the option to move no arm to any side.
I told them exactly what I wanted and why I wanted it like this.
Well instead I was sent option R 2corner 2 .
They wouldn’t take it back said I ordered this one. my fault I didn’t check the papers just took there word for it and trusted them. sofa cost me £2399 . They said well this option was cheaper than the other option and they couldn’t take it back. They really mess up.
Sofa arrived with 3rd party delivery no legs on sofa was left like this for a few days after chasing them up. Offered me £100 cash back because they messed up.
It wasn’t the first time I bought a sofa A few months prior I bought a £3500 sofa to which went quite well as that was a 2 2seater quite straight forward and already in stock.
Don’t trust what they say read and check papers. No exchanges refunds or part exchange what I asked for they weren’t bothered and it was a lot of money involved.
Poor service once you buy.

Respuesta de DFS Furniture - Bradford

Respuesta de DFS Furniture - Bradford

Respuesta de DFS Furniture - Bradford

Respuesta de DFS Furniture - Bradford
The worker there called aaksh gave us a very good idea for our living room and was very helpful

Respuesta de DFS Furniture - Bradford
Outstanding Service from Haassan at DFS!
I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.
Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.
What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.
I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!

Respuesta de DFS Furniture - Bradford
Rash was very helpful and showed me lots of options and great deals. Really happy with my service today and the manager checked over the order to make sure it was all ok

Respuesta de DFS Furniture - Bradford
Pleasant and informative conversation about the furniture.

Respuesta de DFS Furniture - Bradford
We were very impressed with Aakash at Forster Square retail park. He knew all about the furniture in the store, and guided us towards the products that matched our shopping list. There wasn’t any hint of pressure, and gave us the time to think it all through. He answered all our questions clearly, and even offered us a coffee! 5star rating!

Respuesta de DFS Furniture - Bradford
Rash was brilliant, he was very proffesional and knowledgeable. left us to make our own choices but was on hand to advise and answer any questions. Fab service.

Respuesta de DFS Furniture - Bradford

Respuesta de DFS Furniture - Bradford
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