Good location, plenty of parking, staff polite but not pushy, your left to wander without being bugged. Great selection, any questions were well answered, fiance products are very good, all in all a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic service from Sian at the Cannock store! We visited DFS today and were almost dreading entering the store due to the usual pressure selling of most furniture retailers. Our experience i... Ver más
La empresa ha respondido
Excellent staff attention when needed, no pressure sales talk, allowed to look round furniture at leisure with no time limit. We stayed several hours trying out and making sure we were choosing the ri... Ver más
La empresa ha respondido
Kahem was very informative, knowledgeable and approachable. He explained and offered advice from any of our questions in detail and with a friendly manner This made me decide to order the sofas a... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Watling Street, WS11 1SP, Cannock, Reino Unido
- 0333 999 9746
4,9
Excelente
5 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Tracey was brilliant throughout…
Tracey was brilliant throughout supporting us to find the sofa we wanted
7 de junio de 2026
Respuesta de DFS Furniture - Cannock
Hello Kayleigh,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great customer service
I'd like to thank the guy who spent time with my daughter whilst looking for her first sofa purchase for her new home. Really kind, answered all her questions, could not have been more helpful. It deserves a mention.
6 de junio de 2026
Opinión espontánea
Respuesta de DFS Furniture - Cannock
Hello Louise,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store.
Kind regards,
Lia
DFS Customer Support
Great service
Customer Service was fantastic. Kit was great at answering all our questions, he was so patient with elderly parents too.
6 de junio de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely spot on
Absolutely spot on. Ian at cannock was superb very knowledgeable and friendly. No pressure sales great experience.
6 de junio de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience buying the sofa
Great experience buying the sofa. We entered the shop, was left alone to look around and when we requested help, the staff were perfectly happy to assist. 100% recommended. Much better than their competitors who follow you around the shop.
5 de junio de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Lovely assistant and service would…
Lovely assistant and service would highly recommend to friends
5 de junio de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Tracy was very helpful and…
Tracy was very helpful and knowledgeable regarding the purchase of our corner unit
Customer service was excellent
3 de junio de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Cannock
Hello Mr Dunn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very efficient and friendly service…
Very efficient and friendly service would not hesitate to recommend.
31 de mayo de 2026
Respuesta de DFS Furniture - Cannock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service at DFS Cannock
Salesperson, Tracey, from Cannock store was excellent. She explained everything to us thoroughly without us feeling pressured. Felt the whole experience was relaxed and we know exactly what we was getting for our money. Highly recommend
31 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We recently purchased a sofa/chair at…
We recently purchased a sofa/chair at the Cannock store, we felt at ease as soon as we entered the store, we were not pestered by the sales assistants and left to browse the beautiful furniture on sale. When we were ready to make a purchase, George explained everything in a friendly and professional way, not "pushy" to get a sale. All in all was a good experience compared to other furniture companies we tried. Would highly recommend DFS Cannock.
30 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with George.
Kind Regards,
Jordan
DFS Customer Support
Very good service by Steve not hounded…
Very good service by Steve not hounded but there when you need him and very polite
30 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Cannock
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Cannock
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
A very pleasant experience
We were greeted with a smile by the member of staff Tracy and she explained if we needed help just to ask , we weren’t followed round like we have been in other stores . When we asked for help she was so informative so much so we did buy some furniture.
29 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Good Morning,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that Tracy gave you all the information you needed and met all of your expectations.
Kind Regards,
Jordan
DFS Customer Support
Lovely lady named Julie .very friendly…
Lovely lady named Julie .very friendly and helpful
29 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others.
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Cannock
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Love how the staff let you shop without…
Love how the staff let you shop without hassling you ,but how helpful they are when you need them
25 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
very helpful staff steve was great…
very helpful staff steve was great everything was explained well and wasnt pressured into buying anything overall a brilliant service,
25 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Brought our first sofa today and George…
Brought our first sofa today and George was so helpful and kind and made the process so easy for us
25 de mayo de 2026
Respuesta de DFS Furniture - Cannock
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.