DFS Furniture - Cheltenham Opiniones 2760

TrustScore: 5 sobre 5

4,9

GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very pleased with the customer service I received when purchasing my new sofa. The staff were very helpful and made the whole process easy and stress-free. I walked in with a sofa in mind and complete... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We arrived at Dfs on Thursday and the older gentleman helped with discussing measurement’s and vast information on the sofa. I went home to make sure it would be suitable for my living room and ret... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great experience. Layla was very helpful and polite. We were her very first sale but she didn’t come across as nervous or inexperienced. She asked her manager to check over our order and he came to ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service, not too pushy but explained all optional extras really well. Answered any questions we had and discussed the different payment options clearly. Thank you

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Reino Unido

  • 0333 999 9758

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly, put my mind at ease

27 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent Customer Service and Quality Furniture

Very pleased with the customer service I received when purchasing my new sofa. The staff were very helpful and made the whole process easy and stress-free. I walked in with a sofa in mind and completed my purchase within 20 minutes. The price was reasonable, and I would definitely recommend DFS not only for their top-quality furniture, but also for their excellent customer service.

22 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, not too pushy but explained all optional extras really well. Answered any questions we had and discussed the different payment options clearly. Thank you

24 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service

23 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We arrived at Dfs on Thursday and the…

We arrived at Dfs on Thursday and the older gentleman helped with discussing measurement’s and vast information on the sofa. I went home to make sure it would be suitable for my living room and returned on the Friday and the lady before purchasing also gave me knowledgeable information on how to clean the sofa if I was to stain it etc and was just as helpful!
I am so happy with the service of my visits and can’t wait for my sofa to arrive.
Thank you dfs! Absolutely great service. You have lovely staff members.

22 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful member of staff who helped…

Very helpful member of staff who helped when needed but left us to explore the furniture. A very pleasant experience overall.

22 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Really patient and attentive.

12 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Good afternoon,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Quick easy process

Quick easy process. Courteous staff and welcoming environment

17 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for your great feedback.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Was greeted and dealt with in a very…

Was greeted and dealt with in a very friendly and professional way by Carrie.
Everything was explained in great detail .
Please thank her for me.

17 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lots to choose from

Lots to choose from. Friendly staff

9 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Good afternoon Christine,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mike and Sam were super helpful

Mike and Sam were super helpful, even taking the time to show us how to properly care for the sofa we purchased. Would highly recommend going in store to chat with either of them about the options available.

13 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

13 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Very satisfied.

I was very pleased with my visit to the Chelteham store. The young lady who helped me was new to the job but you would not know. She was very friendly and proffesional and helped me with my choice of sofa. The store has a large selection to choose from and for all price ranges. I am looking forward to the delivery.

10 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Service

Sam welcomed us into the store as we passed him and inquired if we needed any help. We showed him on our phone the name of the sofa we wanted to see and he guided us to where it was. Sam then checked in with us and then helped us proceed with the order. Really pleasant nature. Felt no pressure to any part of the sale. Really informative and allowed us to make the right decision for us.

10 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service

9 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

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