DFS Furniture - Cheltenham Opiniones 

2847
TrustScore: 5 sobre 5

4,9

GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment we started talking I got the feeling all Samuel wanted to do was sell us what we wanted. I was given options time to think and never felt pressured to buy. His knowledge on everything... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Reino Unido

  • 0333 999 9758

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2847)

99.255 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful

16 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good service 5*

Very welcome staff and very helpful

23 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service so far (delivery is…

Fantastic service so far (delivery is yet to come!) but shop service was excellent!

22 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, not pushy, considerate and quick!

20 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

We bought two chairs today!

On entering the store Mike was the person who came forward to greet us and ask what help we needed.
He pointed out the chair models to suit us, their finishes, availability, cost etc.
Having taken our time to try out seating we explained our position of needing more time to arrive at a decision and left.
Later the same afternoon we returned and spoke to Mike again and when satisfied he talked us through the purchasing process.
Mike took the time to explain exactly what we were choosing, its delivery and aftercare, as well as insurance and payment. At all times he was informative, calm, kind, friendly and helpful.
Mike made the whole experience a very positive one.

13 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The quality of a good salesman

I went looking for a sofabed and your salesman helped a great deal. Initially, he showed me what was available in the shop and took the trouble to show me just how the beds opened up. I then went to look at beds in two other shops before returning to buy the first one I had seen. The same salesman then gave me a masterclass in all I needed to know about the delivery, care an available options for the sofabed. I was very impressed.

13 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and attentive staff

Very helpful and attentive staff. Our sales assistant went through everything and explained everything to us.

13 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff really helpful

The lady who served us was really friendly and nothing was too much trouble. She made allowances for my disabled husband and overall made our sofa buying experience very relaxed and informative.

13 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly and knowledgeable…

Very friendly and knowledgeable assistant.

12 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sam in the Cheltenham store was so…

Sam in the Cheltenham store was so helpful. Answered any questions we had and got us lovely sofa for a great price. Would highly recommend speaking to him.

11 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service!

Fantastic service!

8 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good customer service

Good customer service

8 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely thrilled with my visit to…

Absolutely thrilled with my visit to DFS. The customer service was top-notch and made a potentially stressful decision so much fun. Everything was explained clearly, and I feel confident in my choice. Counting down the days until our new sofa arrives!! thank you to the amazing team

1 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello Taylor,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service at Cheltenham

We had visited before for a look and returned a few days later for the purchase. The store staff remembered us and we made our purchase without any hassle. Sadly I did not notice our member of staff's name, but I can highly recommend her as she listened to our needs.

8 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello Julie,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic experience buying a sofa

I purchased a sofa today. I already had an idea of what I wanted. We had a gentleman approach us about what we were looking for. He was fantastic start to finish. He wasnt to pushy which is what would have put me off as I already pretty much knew what I wanted. Great experience all round. I dont remember his name but I purchased a Ravina Sofa at 1.15pm on 7th June in Cheltenham so that should narrow it down.

7 de junio de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff. Good range of sofas

31 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello Wendy,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 4 estrellas sobre 5

It was a pleasant experience and very…

It was a pleasant experience and very friendly and the staff were happy to help.

30 de mayo de 2026
Logotipo de DFS Furniture - Cheltenham

Respuesta de DFS Furniture - Cheltenham

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

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