The staff gave us space to wander the showroom and make a choice. Once we'd chosen, the salesperson was very helpful and gave us all the information we needed clearly and concisely. We also asked abou... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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Consulta las opiniones de los clientes
Mabs on our first visit and Kevin on our second visit were fantastic. Very friendly, knowledgeable about their products, clear with details and weren't pushy. Would highly recommend using this store.
La empresa ha respondido
Excellent service from the salesman who explained everything we needed very clearly. The only thing that could have made the experience better would have been some air conditioning in the showroom. Al... Ver más
La empresa ha respondido
Greeted at the door by Singh , what a great guy got us coffees and gave us all the help and advice when we needed it . Everyone was so friendly and helpful, found exactly what we wanted and can't wait... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Reino Unido
- 0333 999 9763
4,9
Excelente
5 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Mr Singh helped as with a sofa
Mr Singh helped as with a sofa . Very helpful and very polite. We got what we needed a few other bits . Can't wait to have my sofa in my home now .
25 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The service was so customer-friendly
The service was so customer-friendly. It was a very nice and wholesome experience.
30 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great Customer service & answer all…
Great Customer service & answer all queries speedily
23 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Colchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff were really friendly and…
The staff were really friendly and helpful.
Very personable and interesting to talk to. They were not pushy and allowed me time to make my decision.
30 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Chris has sold us two sofas now
Chris has sold us two sofas now, he is so friendly and really helpful, great customer service and we will no doubt buy another from him in the future!
30 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
Absolutely perfect from start to finish…
Absolutely perfect from start to finish
The staff member was great at communicating my wife did not want the Scotchgaurd but he convinced me it was a no brainier
29 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello Antony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had a very good experience …
We had a very good experience when buying our sofas, the sales assistant was very helpful and most obliging
28 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Glad we went back to DFSThe salesman was friendly and very…
The salesman Mr Singh was friendly and very welcoming I have a hearing problem and he took that on board and faced me when talking to me
28 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Really friendly and helpful staff in…
Really friendly and helpful staff in store. However your telephone customer service is terrible. In 2026 hanging on phone is just not good enough!
28 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience! We do have other channels where you can contact our team including live chat, email and social media.
Kind regards,
Holly M
DFS Customer Support
Everything was explained to us in great…
Everything was explained to us in great detail and our salesman was extremely knowledgeable.
20 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, informative and knowledgeable team member. Made the purchase fun and great coffee
27 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello Tim,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Colchester
Hello Alan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff gave us space to wander the…
The staff gave us space to wander the showroom and make a choice. Once we'd chosen, the salesperson was very helpful and gave us all the information we needed clearly and concisely. We also asked about reupholstering our current sofa, and again, the salesperson was incredibly helpful.
19 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our representative was very helpful and…
Our representative was very helpful and friendly, he had good knowledge of the merchandise and made me feel comfortable.
25 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service
Mabs on our first visit and Kevin on our second visit were fantastic. Very friendly, knowledgeable about their products, clear with details and weren't pushy. Would highly recommend using this store.
25 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from the salesman who…
Excellent service from the salesman who explained everything we needed very clearly. The only thing that could have made the experience better would have been some air conditioning in the showroom. All in all a very good service.
25 de mayo de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door by Singh
Greeted at the door by Singh , what a great guy got us coffees and gave us all the help and advice when we needed it . Everyone was so friendly and helpful, found exactly what we wanted and can't wait for delivery. Definitely recommended 👌
24 de mayo de 2026
Opinión espontánea
Respuesta de DFS Furniture - Colchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS COLCHESTER. We were greeted by a smiling happy
We were greeted by a smiling happy, gentlemen called Singh. This was so lovely. He was really knowledgeable and helped us in every aspect of choosing our new sofas.
He offered us a coffee which was great.. we didn't feel pushed into anything. We Just want to give Singh 5 stars 🌟. Thank you to a lovely man.
24 de mayo de 2026
Respuesta de DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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