Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
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Consulta las opiniones de los clientes
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Ver más
La empresa ha respondido
I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... Ver más
La empresa ha respondido
Came in previously and the member of staff was super helpful and knowledgeable and really helped us narrow our search down. When it was time to purchase she remembered us and took the time with our la... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Reino Unido
- 0333 999 9763
4,9
Excelente
5 mil opiniones
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Excellent service
We had immediate help as soon as we got there. Very helpful and efficient service. Friendly and professional.
8 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Today I bought furniture from DFS
Today I bought furniture from DFS. The man that serviced me was called Singh..He was great.. his customer service in the store was great . I’d definately recommend him to friends. We were given a coffee too which was lovely x Thankyou Singh
7 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello Lorraine,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Am amazing experience with a…
Am amazing experience with a enthusiastic member of staff who was super helpful & knew all his products
7 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello Tracey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing staff helpful polite great…
Amazing staff helpful polite great customer service
6 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Superb service from marbs today when…
Superb service from marbs today when buying my sofa, everything about the whole experience from start to finish was exceptional. I cannot thank Marbs and his team enough for the help and service I have received. I cannot wait to receive my new sofas with the express delivery! Amazing!
5 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Buying new sofas
Very friendly welcome and good choice of sofas. Everything was fully explained so didn’t feel any pressure to buy. Left feeling that we were valued customers.
4 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
10/10 service
Very happy with the service recived in store today mabs was very helpful much better service in store from him. Helped us pick the right sofa for our home.
3 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Was served by Emma
Was served by Emma. Impeccable service. Very knowledgeable and explained the options and found exactly what we were looking for.
1 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I visited the Colchester store and lady that helped me was very helpful and kind
I visited the Colchester store and the lady I had was Very straight forward very helpful and answered all questioned I had, would recommend highly
27 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Elaine was the most warm informative…
Elaine was the most warm informative lady she helped use every inch of the way to purchase our new suite and dining room table and chairs, this lady should get a promotion she is an asset to the company
Linda & Rhys Warner
2 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Elaine.
Kind Regards,
Jordan
DFS Customer Support
New Sofa purchase.
Great service with no sales person pressure.
We were left to browse until we were ready to talk to a sales person.
Mr Singh the sales person was great and very helpful.
1 de agosto de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The store had a large range of…
The store had a large range of furniture and we finally made our choice the staff were extremely helpful and answered all out questions.
The only down side is the ridiculous amount for delivery but realising this is a bargain chip.
31 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Matthew the salesman was very helpful…
Matthew the salesman was very helpful and knowledgeable being able to help us get exactly what we wanted and clear help us through all steps of the purchase process
30 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Staff was very helpful
30 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Nice experience
No one hassling you left you to browse and helpful and knowledgeable Singh was excellent knew his stuff!!
29 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great service and can’t wait to get our…
Great service and can’t wait to get our new sofa, thankyou for everything DFS Colchester
29 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Once I explained what I was looking for…
Once I explained what I was looking for Mabs was very helpful and able to advise me on what sofas would meet my requirements to help me to decide on what best to purchase to fit in the space available in my lounge.
27 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello Adam,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that sold the furniture was…
The lady that sold the furniture was very good at explaining everything,
First class service
27 de julio de 2026
Respuesta de DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly service from mabi…
Helpful and friendly service from mabi and Emma . Knowledgeable about the furniture and care of it
26 de julio de 2026
Respuesta de DFS Furniture - Colchester
Good Morning,
We are really happy that Mabi and Emma met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
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