DFS Furniture - Colchester Opiniones 

5061
TrustScore: 5 sobre 5

4,9

Cowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a Wonderfull young lady named Imogen help us today .What made it for me was, she wasn't pushy was incredibly helpful clear and concise made sure we were 100% happy with our order and more importan... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful young man, his name is MABS. Nothing was to much trouble, I loved the settee but not the material so Mabs made enquiries & yes I could have it made in the material I liked.

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Reino Unido

  • 0333 999 9763

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(5061)

93.638 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The staff were really friendly and…

The staff were really friendly and helpful.
Very personable and interesting to talk to. They were not pushy and allowed me time to make my decision.

30 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Chris has sold us two sofas now

Chris has sold us two sofas now, he is so friendly and really helpful, great customer service and we will no doubt buy another from him in the future!

30 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Chris.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely perfect from start to finish…

Absolutely perfect from start to finish
The staff member was great at communicating my wife did not want the Scotchgaurd but he convinced me it was a no brainier

29 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello Antony,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

We had a very good experience …

We had a very good experience when buying our sofas, the sales assistant was very helpful and most obliging

28 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Glad we went back to DFSThe salesman was friendly and very…

The salesman Mr Singh was friendly and very welcoming I have a hearing problem and he took that on board and faced me when talking to me

28 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really friendly and helpful staff in…

Really friendly and helpful staff in store. However your telephone customer service is terrible. In 2026 hanging on phone is just not good enough!

28 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

We are really grateful for your kind words and for sharing your experience! We do have other channels where you can contact our team including live chat, email and social media.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Everything was explained to us in great…

Everything was explained to us in great detail and our salesman was extremely knowledgeable.

20 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, informative and knowledgeable team member. Made the purchase fun and great coffee

27 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello Tim,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

good experience

Staff were very friendly, helpful and knowledgable.

25 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello Alan,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff gave us space to wander the…

The staff gave us space to wander the showroom and make a choice. Once we'd chosen, the salesperson was very helpful and gave us all the information we needed clearly and concisely. We also asked about reupholstering our current sofa, and again, the salesperson was incredibly helpful.

19 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our representative was very helpful and…

Our representative was very helpful and friendly, he had good knowledge of the merchandise and made me feel comfortable.

25 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great Service

Mabs on our first visit and Kevin on our second visit were fantastic. Very friendly, knowledgeable about their products, clear with details and weren't pushy. Would highly recommend using this store.

25 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from the salesman who…

Excellent service from the salesman who explained everything we needed very clearly. The only thing that could have made the experience better would have been some air conditioning in the showroom. All in all a very good service.

25 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Greeted at the door by Singh

Greeted at the door by Singh , what a great guy got us coffees and gave us all the help and advice when we needed it . Everyone was so friendly and helpful, found exactly what we wanted and can't wait for delivery. Definitely recommended 👌

24 de mayo de 2026
Opinión espontánea
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

DFS COLCHESTER. We were greeted by a smiling happy

We were greeted by a smiling happy, gentlemen called Singh. This was so lovely. He was really knowledgeable and helped us in every aspect of choosing our new sofas.
He offered us a coffee which was great.. we didn't feel pushed into anything. We Just want to give Singh 5 stars 🌟. Thank you to a lovely man.

24 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant customer service

Mabs understood immediately what was important to me. He was helpful, courteous and friendly. He assisted in the order to make the process simple and quick.

23 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

No pressure to buy, knowledgeable staff

I felt no pressure throughout the process, very helpful staff, Elaine in the Colchester branch was lovely and made me feel confident that I will be getting a good quality product, and the process was simple and clear. Also everything was triple checked.

23 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Singe the sales person

Our sales person, Singe, was fantastic. Left us alone when we needed it & was on hand to offer advice when we needed it. So friendly, approachable & professional.

21 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great value for money and quality

Great value for money and quality, friendly and helpful staff

23 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly and helpful staff at DFS

Friendly and helpful staff at DFS. Thank you Mabs for your help.

18 de mayo de 2026
Logotipo de DFS Furniture - Colchester

Respuesta de DFS Furniture - Colchester

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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