The lady we dealt with was brilliant, we have disabilities and she was so patient and kind. She explained everything in detail and didn't push for a purchase. She is a credit to your business!
Localización
Cambiar localizaciónCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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Consulta las opiniones de los clientes
Great welcome on entering the store.allowed to browse with out any pressure always ready to answer questions. When we found the products the sales lady told us to take our time to be sure it was what... Ver más
La empresa ha respondido
We felt comfortable browsing around the store without being hassled! We were asked if we were ok, bit at no time were we approached with a sale in mind!! Once we wanted assistance it was offered qui... Ver más
La empresa ha respondido
The customer service from Tahseen was brilliant throughout - he was throughly polite and his knowledge on the products was comprehensive which reflected in his advice. 5 star - an asset to the company... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Reino Unido
- 0333 999 9832
4,9
Excelente
2 mil opiniones
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The lady we dealt with was brilliant
The lady we dealt with was brilliant, we have disabilities and she was so patient and kind. She explained everything in detail and didn't push for a purchase. She is a credit to your business!
24 de julio de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
The customer service from Tahseen was…
The customer service from Tahseen was brilliant throughout - he was throughly polite and his knowledge on the products was comprehensive which reflected in his advice. 5 star - an asset to the company
17 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello Muhammad,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Good service
Very good clear communication, hassle free experience purchased a sofa with 15minutes.
21 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
From the moment we walked in we were…
From the moment we walked in we were greeted with respect and no hassle whatsoever and invited to look at our own pace
19 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Good customer service
19 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Totally great experience the staff were…
Totally great experience the staff were brilliant and had a good understanding off the products and after care for your new sette highly recommended.
18 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Respuesta de DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Everything went well with buying and…
Everything went well with buying and delivery
9 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fantastic selection of sofas and excellent customer service!
Fantastic selection of sofas. Brilliant Sales Person Faz was a credit to the Colne store. She delivered excellent customer service and we left pleased with our purchase. Thanks x
15 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
I have purchased lounge furniture from…
I have purchased lounge furniture from DFS several times over the years. I have given (9) as I have not yet received my new furniture and my choice has electric reclining and charging point which I have not used before.
13 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello Loretta,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Colne
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great sofa
Great sofa, but the best part was the amazing customer service. The lovely lady who helped me was friendly, charming, and made the whole experience much more enjoyable. Excellent service!
12 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Taseem was a great help
Taseem was a great help, excellent customer service honest and trustworthy attitude. Sofa is very nice.
12 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very good staff
11 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Faz was efficient and more than helpful
11 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great staff no stress no pestering just…
Great staff no stress no pestering just polite and friendly environment
10 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello William,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, hassle free and very supportive.
10 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Scarlett was very polite and…
Scarlett was very polite and informative of the product I purchased, shes an asset to your company
9 de julio de 2026
Respuesta de DFS Furniture - Colne
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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