DFS Furniture - Derby Opiniones 

3746
TrustScore: 5 sobre 5

4,9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, Reino Unido

  • 0333 999 9818

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3746)

96.947 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Best experience

Best experience

11 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Salesperson we dealt with was extremely…

Salesperson we dealt with was extremely helpful and knowledgeable regarding the product we were buying.
Answered all our questions. Easy to deal with and purchase was very straightforward .

17 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

I guess Dominic was great

I guess Dominic was great, he gave us an amazing shopping experience at derby dfs

15 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

The lady who served us was very…

The lady who served us was very pleasant and explained everything clearly and was very professional.

14 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We’ve had item from you along time ago

We’ve had item from you along time ago. We thought of going to DFS for a look around. Was very pleased with loads to choose from. We pick the one we like and the lady was very friendly and explaining every thing. We thought the store was nice and friendly.

13 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly Staff, very helpful

The staff were very friendly and knowledgeable about the products and were also happy for us to take our time while we decided exactly what we wanted.

12 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service at DFS Derby

Ordered a sofa & cuddler chair at DFS Derby today, and I was very pleased with the service I received. Dominic was very helpful and listened to what I said I needed. He pointed out relevant things in relation to what I needed and then left us to look. He came back when I had made my decision and politely went through the ordering process with me. Great staff member !

12 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Marie the sales lady was very helpful…

Marie the sales lady was very helpful and made the purchase of both a bed and 2 sofas every easy

11 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy buying process

What an easy experience buying a new sofa. No pushy salesperson or hard sell.
When we decided on our new sofa , the salesperson sat with us and gave us a price including delivery.
Very smooth and easy transaction.
Can’t wait for the new sofa now 😁

11 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tasinah

Tasinah was very helpful and very knowledgeable about all of the sofas. She didn't mind explaining everything to me

11 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Treated with Respect

I liked the lay out of the store. Great Parking. I also like that staff checked I was OK and left me to browse at my own pace.

11 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tasinah was so wonderfully helpful

Tasinah was so wonderfully helpful, I took an age picking the right suite and she worked all prices for me she was knowledgeable on the fabric and leather and which would would suit my household, she's an absolute credit to your company a lovely lady with a warm smile, excellent experience

11 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Being greeted on entry but also left…

Being greeted on entry but also left alone to browse and there when needed. How buying should be thank you, Ann Marie was very knowledgeable and made it so easy

8 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

I am very happy with the service…

I am very happy with the service provided by DFS. Tasinah (staff member ) explained everything to us very well and showed us every detail clearly. They also resolved our sizes issue. Thank you.

7 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tasinah.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

I was very clear on what I wanted and spoke with a young manager who explained and took her time with helping me choose all options were explained however no pushy sales techniques which I appreciated. The process was checked by two members and that was efficient. All staff were present and worked like a team

4 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Such a helpful member of staff who…

Such a helpful member of staff who talked us through everything clearly - made the purchase super easy

5 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service and advice

Excellent customer service and advice, polite, courteous and a pleasure to have such friendly and knowledgeable staff.

4 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I am really happy with my experience in…

I am really happy with my experience in your showroom today. Staff were very helpful and friendly. They answered every question I asked about my purchase in a very friendly and honest way.
I felt welcomed in a warm and friendly way. I was even offered a cup of tea which was very nice.

3 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

The experience was good.staff was nice…

The experience was good.staff was nice and friendly especially sunny and Mark..

3 de julio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

A relaxing, non-pressured experience!

We were very impressed with the choice of furniture & cost but felt really comfortable, browsing at our own pace. Dominic was exceptionally good, giving us plenty of advice (& patience!) when needed but also allowing us to look round and discuss things on our own. We're now looking forward to our chairs being delivered.

30 de junio de 2026
Logotipo de DFS Furniture - Derby

Respuesta de DFS Furniture - Derby

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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