Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
We visited the store with 3 sofas set in mind that we wanted. Tasinah came over to help us and her knowledge and professionalism was outstanding. She went above and beyond to help us, was extremely h... Ver más
La empresa ha respondido
I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
La empresa ha respondido
The whole process at the Derby branch was painless. All details of our purchase were explained fully and any questions we had were answered. This is the forth time we have purchased from DFS because w... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Reino Unido
- 0333 999 9818
4,9
Excelente
4 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Being greeted on entry but also left…
Being greeted on entry but also left alone to browse and there when needed. How buying should be thank you, Ann Marie was very knowledgeable and made it so easy
8 de julio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I am very happy with the service…
I am very happy with the service provided by DFS. Tasinah (staff member ) explained everything to us very well and showed us every detail clearly. They also resolved our sizes issue. Thank you.
7 de julio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tasinah.
Kind regards,
Lia
DFS Customer Support
Excellent service
I was very clear on what I wanted and spoke with a young manager who explained and took her time with helping me choose all options were explained however no pushy sales techniques which I appreciated. The process was checked by two members and that was efficient. All staff were present and worked like a team
4 de julio de 2026
Respuesta de DFS Furniture - Derby
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Such a helpful member of staff who…
Such a helpful member of staff who talked us through everything clearly - made the purchase super easy
5 de julio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent customer service and advice
Excellent customer service and advice, polite, courteous and a pleasure to have such friendly and knowledgeable staff.
4 de julio de 2026
Respuesta de DFS Furniture - Derby
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I am really happy with my experience in…
I am really happy with my experience in your showroom today. Staff were very helpful and friendly. They answered every question I asked about my purchase in a very friendly and honest way.
I felt welcomed in a warm and friendly way. I was even offered a cup of tea which was very nice.
3 de julio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The experience was good.staff was nice…
The experience was good.staff was nice and friendly especially sunny and Mark..
3 de julio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
A relaxing, non-pressured experience!
We were very impressed with the choice of furniture & cost but felt really comfortable, browsing at our own pace. Dominic was exceptionally good, giving us plenty of advice (& patience!) when needed but also allowing us to look round and discuss things on our own. We're now looking forward to our chairs being delivered.
30 de junio de 2026
Respuesta de DFS Furniture - Derby
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very happy with sunny helpful polite…
Very happy with sunny helpful polite and new her products 😀
27 de junio de 2026
Respuesta de DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Derby
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and approachable
Very friendly and approachable . Knowledgeable and with a “can do” attitude .
27 de junio de 2026
Respuesta de DFS Furniture - Derby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
left to browse in peace
left to browse in peace. when we were ready for some advise the assistant was very friendly and helpful. 10/10
26 de junio de 2026
Respuesta de DFS Furniture - Derby
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly explained everything so…
Very friendly explained everything so it was easy to understand. Was very patient and answered all questions.
26 de junio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with the salesman every…
Very pleased with the salesman every thing was explained an excellent service
17 de junio de 2026
Respuesta de DFS Furniture - Derby
Hello Vanda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Courtney from start to finish was…
Courtney from start to finish was amazing. Excellent sofa knowledge and great customer service. Relaxed and not pushy. Thank you for your service I would highly recommend.
24 de junio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Courtney was very experienced and…
Courtney was very experienced and helped us with sizes and measurements he was very knowledgeable about the sofa’s.
Very satisfied with the service we received and are looking forward to receiving our sofas.
16 de junio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful, easy to sort
15 de junio de 2026
Respuesta de DFS Furniture - Derby
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Good selection of Sofa's ,leather &…
Good selection of Sofa's ,leather & fabric.Recliner ,manual & electrical.Good pleasant service
13 de junio de 2026
Respuesta de DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and efficient because i…
Very helpful and efficient because i wanted to get home after work without spending to much time at the store.
8 de junio de 2026
Respuesta de DFS Furniture - Derby
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Got spoken to by a lovely sales man
Got spoken to by a lovely sales man, no pressure at all and he most definitely knew exactly what he was talking about when it came to sofas, excellent knowledge and excellent customer service.
21 de junio de 2026
Respuesta de DFS Furniture - Derby
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
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