From start to finish service at DFS was first class. We had a great experience with staff who were extremely helpful in particular Bali who was so helpful, made us feel at ease and took time with us... Ver más
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Consulta las opiniones de los clientes
We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Ver más
La empresa ha respondido
We had a fantastic experience buying our very first couch for our first home together yesterday. Zara & Roy couldn’t have been any more helpful. They were full of knowledge and great advice.
La empresa ha respondido
Following a very unsatisfactory purchase from another retailer we decided to buy our new sofas from DFS We went to the Edinburgh branch where we were very impressed with Zara's professionalism and k... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
A1, Milton Link, EH15 3QH, Edinburgh, Reino Unido
- 0333 999 9793
4,9
Excelente
10 mil opiniones
Invita a los clientes a opinar
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Very friendly staff
23 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sofas lovely and staff amazing!
The sofas in the store are fabulous. Staff amazing! They were just so helpful and easy to deal with.
Neil, Caitlin & George there to help and assist every step of the way without being pushy.
23 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Zara was lovely
Zara was lovely, very friendly and professional. We had already decided on our sofa prior to going the the store but Zara provided a lot of useful information on the ongoing maintenance of our soafs.
22 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Super friendly staff
Super friendly staff, very knowledgeable and informative…and patient.
22 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Amazing and friendly staff
Amazing and friendly staff. Exceptionally well informed on their range of couches. Very patient and welcoming. Would highly recommend.
21 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The lady was very friendly
The lady was very friendly, accommodating and professional, very good
30 de junio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Edinburgh
Hello Aurimas,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fabulous 💕
Karina was fabulous 💕 Very informative with excellent customer service skills. Thank you Karina 💕
20 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful plenty of space to…
Staff very helpful plenty of space to walk around showroom
19 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Only went for a look
Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!
19 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ashish
Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.
18 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sofa buying
Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service
18 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great Experience
Really nice staff, very knowledgeable. Guided us through the choices and purchase without being pushy
16 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello Alex,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Carrie at milton link Edinburgh dfs…
Carrie at milton link Edinburgh dfs went above and beyond to make the entire process smooth and stress-free. They were incredibly knowledgeable, listened to exactly what we needed, and never made me feel pressured. I couldn't be happier with my purchase. Highly recommend asking for her thank you again
16 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Riddhi couldn’t have been more patient…
Riddhi couldn’t have been more patient and helpful. She talked through all our different sofa options and made useful suggestions throughout the buying process. A very pleasant and positive experience at DFS with Riddhi.
16 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello Rosie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sofa shopping
The member of staff that helped us was very kind and friendly. Very good service. Thank you
15 de julio de 2026
Respuesta de DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
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