DFS Furniture - Giltbrook Opiniones 

5207
TrustScore: 5 sobre 5

4,9

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service, no forcing or Jumping on me as soon as I walked through the door. Staff were very friendly and approachable. Made you feel comfortable and spent time exploring options. Lov... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were left to browse without being hassled constantly but were made aware that help and advice were available at any time. When we were ready to discuss models and features Thomas (Tom) was very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Super friendly and easy to talk to, helped answer all queries we had, straight to the point in regards to all the information we needed and even made all four of us a drink whilst we waited. All aroun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales rep was friendly and professional. He did not rush me and explained everything really well. I did not feel pressured, and to be honest before entering the store I thought there may be a pres... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Reino Unido

  • 0333 999 9777

4,9

Excelente

TrustScore: 5 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(5207)

100.311 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very clean store

Very clean store. Explained what I was looking for and was directed to bed section. Within minutes the order had been sorted and financial bit done. Very efficient staff and very helpful.

24 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello Peter,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic service

The sales rep was friendly and professional. He did not rush me and explained everything really well. I did not feel pressured, and to be honest before entering the store I thought there may be a pressure sale but there wasn't.

24 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, no forcing or Jumping on me as soon as I walked through the door. Staff were very friendly and approachable. Made you feel comfortable and spent time exploring options. Lovely store and staff!

21 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Dylan sofa

Akeel was very friendly polite and helpful and made buying our sofa very easy

22 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The sales assistant was extremely…

The sales assistant was extremely knowledgeable and helpful.

21 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

Really good experience & helpful.

21 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Quick, knowledgable

11 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

We were served by Tom

We were served by Tom. Fantastic customer service. Extremely helpful and professional.

This company is very lucky to have you as an employee

Thank you for our latte.

Like we say if we win the raffle we will hand you £100 for a day off :)

From Nic and Lee

18 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello Lee & Nic,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Super friendly and easy to talk to

Super friendly and easy to talk to, helped answer all queries we had, straight to the point in regards to all the information we needed and even made all four of us a drink whilst we waited. All around great experience for a first time sofa buyer.

19 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello Ben,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful,friendly and approachable

Very helpful,friendly and approachable. Didn't pressure us. Listened to what we were saying.

18 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service. No complaints. Would definitely buy from store again. Was well attended too.

19 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you for sharing your kind review with us.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lots of choice

Lots of choice
Excellent customer service
Friendly and helpful staff especially Rachel

18 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 4 estrellas sobre 5

Great service .

Great service .

11 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Effortless sofa purchase

We went to the store prepared, but were helped by a lovely member of staff whose approach was relaxing but also covered all the necessary aspects of the purchase. Can’t fault the service, thank you.

17 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Matt and the team made the whole visit…

Matt and the team made the whole visit very pleasant indeed, everything was explained to us in detail, we had several choices but settled exactly for what we wanted, every member of staff was very helpful indeed, i would fully recommend a visit to this branch for all furniture requirements. They all had a pleasant attitude and a smile, that made a lot of difference to us. thank you.

17 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

DFS respectful and Professional service

We were left to browse without being hassled constantly but were made aware that help and advice were available at any time.
When we were ready to discuss models and features Thomas (Tom) was very helpful without being too pushy.
We were very pleased with how he explained everything and answered any questions we asked.
We enjoyed the shopping experience at DFS and are looking forward to receiving a Professional service going forward and a great product to relax on.

16 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello Colin,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Exemplary Service

From my initial online search, to visiting the Giltbrook store to compare my shortlist, to ordering my new suite, foot stool and scatter cushions online, the process has been seamlessly smooth and communication since placing my order has been exemplary.

8 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Buying our sofa

We had a great experience buying our sofa, Charlotte was fantastic and our baby loved her 😊

15 de julio de 2026
Logotipo de DFS Furniture - Giltbrook

Respuesta de DFS Furniture - Giltbrook

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

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