The showroom was very nice and welcoming, the staff gave use time to browse without being pushy. When our decision was made the sales person explained everything very clearly, and answered all our... Ver más
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The showroom was very nice and welcoming, the staff gave use time to browse without being pushy. When our decision was made the sales person explained everything very clearly, and answered all our... Ver más
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The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
La empresa ha respondido
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver más
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The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Gonerby Road, NG31 8AU, Grantham, Reino Unido
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Large showroom and helpful staff. I found the range of furniture available very good. All the staff were very helpful, initially asking if I wanted help and then backing off until I had questions and wanted to place an order. Everybody was so friendly and knowledgeable.

Respuesta de DFS Furniture - Grantham
The lad who served us couldn’t be more helpful and friendly wish all were like him

Respuesta de DFS Furniture - Grantham

Respuesta de DFS Furniture - Grantham
Fabulous care from staff ? From start to finish xx nothing was to much trouble ? THANKYOU so much xx

Respuesta de DFS Furniture - Grantham
Really helpful and friendly with making our decision, no pressure, everything was explained well when we made the purchase.

Respuesta de DFS Furniture - Grantham
Staff were very friendly and helpful. Explained everything very thoroughly

Respuesta de DFS Furniture - Grantham
Great sales experience and felt the service was very transparent.

Respuesta de DFS Furniture - Grantham
We found the Country Living sofa was exactly what we wanted. Dan was friendly and efficient. All good.

Respuesta de DFS Furniture - Grantham
Hassle free browsing, knowledgeable and friendly staff, all round a nice experience

Respuesta de DFS Furniture - Grantham
The young lady at Grantham was 1st class. She was helpful,cheerful, asked a question she couldn't answer and she went to find out, coming back with the answer and a detailed explanation. 12 out of 10. We left having purchased with a big smile on our face. The only fly in the ointment was our visit to the Peterborough store last night, we were there to purchase and the young woman there coudn't be bothered leaving us and other customers without attention, only focussing on giggling with a male staff member on sofas in the corner. Grantham it is from now on despite the long drive. DFS, find staff interested in doig there job.

Respuesta de DFS Furniture - Grantham
Our sales rep. I believe she was the manager. Was very helpful. Sat through the whole process with us and showed me and my partner a couple of sofas.
The process was quick and simple would 100% recommend

Respuesta de DFS Furniture - Grantham
Lovely salesman, not pushy. Very knowledgeable about the sofa and listened to what we wanted, offering advice when needed.

Respuesta de DFS Furniture - Grantham
From the minute we walked in (we weren’t jumped on ) the staff (Sammy) at the store was so nice, she answered all our questions, and left us to make decisions without any pressure. She took us through the process right till the end and made us feel important. We would def recommend the Grantham store and Sammy if you are looking for a new sofa .

Respuesta de DFS Furniture - Grantham
having the pleasure of Demi to discuss the new furniture and very well experianced in her job. we both felt comfortable discussing all aspects and made us feel very welcome which was a pleasure.
we both thought that when we left that the staff all seemed happy in there work which also makes you want to return ready for your next piece if furniture as we have always bought from DFS Grantham and each time we visit it gets better.

Respuesta de DFS Furniture - Grantham
The time given to us to ensure we chose the right sofa for our needs

Respuesta de DFS Furniture - Grantham
The young lady made my experience very nice + a very nice cup of coffee

Respuesta de DFS Furniture - Grantham
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