The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The team were understaffed but made an extra effort to help everyone. Ou salesperson Sammy couldn't have been more pleasant and helpful.
La empresa ha respondido
The helpful but not intrusive assistance we received from Chloe was beyond criticism. Her knowledge of your products was faultless. It was a most enjoyable and productive experience. Excellent sale... Ver más
La empresa ha respondido
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Ver más
La empresa ha respondido
I had a very pleasant experience at DFS. Ms Samy was extremely helpful and explained everything clearly, which made the whole process easy to understand. She was also very kind and patient with my dau... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa

Gonerby Road, NG31 8AU, Grantham, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.
When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.
This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

Respuesta de DFS Furniture - Grantham
We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

Respuesta de DFS Furniture - Grantham
A very knowledgeable & helpful assistant who made the whole process easy

Respuesta de DFS Furniture - Grantham
It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

Respuesta de DFS Furniture - Grantham
Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

Respuesta de DFS Furniture - Grantham
Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

Respuesta de DFS Furniture - Grantham
Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

Respuesta de DFS Furniture - Grantham
Very friendly staff great knowledge easy to talk to.

Respuesta de DFS Furniture - Grantham
Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

Respuesta de DFS Furniture - Grantham
The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

Respuesta de DFS Furniture - Grantham
Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

Respuesta de DFS Furniture - Grantham
We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

Respuesta de DFS Furniture - Grantham

Respuesta de DFS Furniture - Grantham

Respuesta de DFS Furniture - Grantham

Respuesta de DFS Furniture - Grantham

Respuesta de DFS Furniture - Grantham
The buying experience was good and, hopefully, the products will meet expectations.
The only gripe I have is the £179 delivery charge. Spending nearly £4K, I would expect items to be delivered free of charge.

Respuesta de DFS Furniture - Grantham
Large showroom and helpful staff. I found the range of furniture available very good. All the staff were very helpful, initially asking if I wanted help and then backing off until I had questions and wanted to place an order. Everybody was so friendly and knowledgeable.

Respuesta de DFS Furniture - Grantham
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.