DFS Furniture - Hereford Opiniones 

3047
TrustScore: 5 sobre 5

4,9

Newtown Road, Hereford Retail Park, HR4 9LH Hereford, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Reino Unido

  • 0333 999 9828

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(3047)

97.414 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great overall experience.

Great showroom, lovely products on display.
Super helpful staff and a very comfortable easy process.

6 de junio de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

George was our salesman

George was our salesman, he was welcoming, polite and informative throughout ensuring we had all the information we needed.

6 de junio de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello Victoria,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff members in the Hereford…

Great staff members in the Hereford branch. After several visits due to me being so indecisive finally found my dream sofa. Staff members were so helpful, friendly and welcoming.

5 de junio de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Louise and Tom at the Hereford store…

Louise and Tom at the Hereford store demonstrated great patience as we selected and finalised our order. Our sincere thanks 5 stars on all counts.

2 de junio de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great informative service

Great service,very informative

2 de junio de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Afternoon,

Thanks for the 5 stars It's much appreciated

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Bought a suite this morning and the…

Bought a suite this morning and the customer service was outstanding nothing was to hard and everything was explained thoroughly would definitely recommend DFS thankyou

2 de junio de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello Kevin,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lucy and Jack 2026

We had George supporting us throughout the store. He was very helpful, informative, honest, respectful and truthful. He gave us all the information we needed to know or be aware of along with answering any questions we asked him.

31 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello Lucy,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with George.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service today

Great customer service today , delt with smoothly and efficiently.

31 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great products great service.

Wide selection of sofas. Service was great from Tom the salesman and even advice from Lyn the cleaner who gave advice from experience. Would recommend especially as you can get 4 years 0% credit to pay.

31 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Was a relaxed experience with choosing…

Was a relaxed experience with choosing our sofa, we pretty much already knew what we were going to get and the assistant Jemima was very helpful and knowledgeable. We didn't feel pressured at all like we've had in other places and should now be getting our sofa delivered in a few weeks

24 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jemima.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sales Rep Harry was a good

Sales Rep Harry was a good, nice clear and not a normal overbearing salesman! Well done Harry!

31 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great lad

Great lad, great service. Genuinely fantastic.

30 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Really great service.

23 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service excellent we had been…

Customer service excellent we had been in the previous day, can’t remember the staff members name but she was very informative. We went home to make sure the corner unit would fit but unfortunately it was too big. We went into store today and saw Jemima who told us the unit was available in a smaller size. She checked it was available in the colour we had chosen, double checked with us that it would fit, and duly ordered it for us. We would like to thank both members of staff at the Hereford store for the help and information we were given.

29 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

The new employee

The new employee, a young gentleman, was extremely helpful and guided around the elderly patron with care and patience. His help was very much appreciated.

19 de abril de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Jemima was very interested in what we…

Jemima was very interested in what we were there to buy. There was no pressure to get us to buy anything we didn't need.

20 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello Jenny,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 4 estrellas sobre 5

All the staff were polite

All the staff were polite, jolly and informative. We dealt with Tom who was so helpful.
The transaction went so smooth and Tom explained everything.
He put us at ease and we felt comfortable with our decisions.
We didn’t feel any pressure at all, Toms a natural

27 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello Raschelle & Richard,

Thank you so much for taking the time to write us a review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tom.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fantastic Service

We were greeted by Louise who went on to assist us and help us choose the sofa and chairs we wanted. She explained all of the products with great understanding and knowledge and ensured we were well informed of what we were buying. She was personable, friendly and professional and helped us with the whole process. We’re very happy with what we have purchased and are the customer care and service was excellent throughout. No pressure or hard sell, we were made to feel at ease making our purchase. This is our third big order with DFS over the years and as long as their high standards and excellent customer service continues, we’ll keep coming back.

25 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más