DFS Furniture - Hereford Opiniones 

3047
TrustScore: 5 sobre 5

4,9

Newtown Road, Hereford Retail Park, HR4 9LH Hereford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Reino Unido

  • 0333 999 9828

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3047)

97.647 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I always hate going into places like…

I always hate going into places like this as i feel some times pressure selling is a bit too much but this wasnt the case when i went instore today, i knew which sofa i was looking for and was directed straight to it so i could try it out, then when i was happy i approached a lovely saleslady who was very helpful and explained everything to me before making my purchase, although i did feel a tad pressured when insurance etc was mentioned being on a limited budget the price was going up and up, the only thing i do get miffed about is the delivery charge considering the price of the items i feel that a big company like this could and should offer free delivery and assembly but thats just my opinion as it really bumps up the price of the item. but overall it was a good experience.

23 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Louise was very professional

Louise at the Hereford DFS store was professional, courteous and charming. She made me feel relaxed and she was more than happy to answer any questions. Very concise with product information and delivery details. Overall, a very pleasant experience and purchase. Louise is a credit to the staff there.

23 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

I purchased my sofa there and really…

I purchased my sofa there and really recommend it ! Great customer service experience in general from the whole team.

20 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good afternoon Vera,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff amazing

19 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

very professional service staff were…

very professional service staff were very pleasant and helpful great coffee will use you again when the need arises

18 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Incredibly helpful young lady with lots of suggestions and advice. Listened to what we wanted and helped accordingly. Didn’t try to sell us the most expensive item but helped us save money and still achieve what we wanted.

17 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

A very helpful young lady who quickly…

A very helpful young lady who quickly sorted out our questions & provided u with the correct items

18 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good afternoon Branwen,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The chap I dealt with was honest, helpful and polite. He waited till I was ready for some help, and then gave his focused attention.

16 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

The service was welcoming and friendly

The service was welcoming and friendly. Maddie was very helpful and kind. Would definitely shop there again!!!

17 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff where excellent especially with…

Staff where excellent especially with my young son thank you for taking the time to show him some of the unique features of some of the sofas

16 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good morning Si,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

George from Hereford was extremely…

George from Hereford was extremely helpful and very professional in what he did could not recommend DFS enough

9 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good morning Chris,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Harry.

We came to your Hereford store just looking for furniture with no intention of purchasing at this time. We were approached by Harry he walked around the store with us was very informative not at all pushy. After looking at several suites we decided to purchase the one we have.
Harry is a credit to your store and you’re very lucky to have him.

15 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good morning Pauline,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Harry.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

We were greeted by a lovely lady.

We were greeted by a lovely lady (sorry forgot her name, drives the green car) at the Hereford branch, She was very helpful very informative and not pushy at all she let us make our own minds up, offered us drinks, very helpful explaining the process we had to go through and how long delivery was etc. very happy with her service. Wish more people were like her, thank you

14 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Jemima our advisor was very helpful she…

Jemima our advisor was very helpful she explained all our options clearly and gave us a chance to ask any questions we had advising us to have the arms removed for delivery ect

11 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good afternoon Jon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Louise was very helpful

Louise was very helpful

10 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good morning Joseph,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Easy and least stressful purchase!

This was my second trip in to discuss the sofa I was after and George was super helpful in guiding me in the process and making sure I had everything I needed. Thank you so much :)

9 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Harry was friendly

Harry was friendly, clear and gave good efficient service. A credit to the team.

9 de mayo de 2026
Logotipo de DFS Furniture - Hereford

Respuesta de DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

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