DFS Furniture - Ipswich Opiniones 

4389
TrustScore: 5 sobre 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

TrustScore: 5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(4389)

102.030 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service by Lisa and Tina…

Lisa and Tina were simply fabulous when we popped in last Tuesday. We had seen the sofa we liked online and when to view it in store. We dealt with Lisa initially and she ran through all the options with us. There were no pushy sales person techniques used, we knew what we wanted and she helped us with it. We didn’t make a purchase that day as we needed to measure up so I said I would pop back on Sunday, 7th June, which we do. We’d planned the sofa, chosen the colour and were very pleased with the whole process. I’d totally recommend my DFS to my friends and family. Thank you, the cup of tea was a lovely touch too!

7 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Susan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great

Great, friendly, knowledgable staff

8 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Rob,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Tina from the DFS Ipswich store was…

Tina from the DFS Ipswich store was extremely helpful and answered all our questions and explained the care package very well

8 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Denise,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent choice of sofas

Excellent choice of sofas. Very knowledgeable and helpful staff.

7 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience with Tina

Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.

Really enjoyed making this purchase.

7 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hellot Katie,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Tina helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Wonderful service

Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10

6 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Marc was very polite and professional

Marc was very polite and professional, a credit to you

6 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Wonderful friendly staff

Wonderful friendly, helpful staff. Able to choose without pressure. Looking forward to my purchase arriving in September.

30 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent staff who were very…

Excellent staff who were very knowledgeable

22 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Richard,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Brilliant sales people

Brilliant sales people, was given plenty of great options 10/10

5 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Steven,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

lovely lady …

We had a lovely lady who was answering all our questions, we knew what we wanted but unfortunately didn’t do what we had in mind. After a lot of questions to this poor lovely lady , she show us a few options and the first few didn’t fit the bill until we show us one in particular. She went above and beyond with service telling us about the sofa. How it works how we can change parts to make it our own and move sections to fit our room. She was very professional in every aspect. Would happily go back to be serviced by this lady.

3 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service from start to finish!

Excellent service from start to finish. Greeted on arrival and left to browse the store. Any questions were answered first time and without hesitation. The order was placed with Tina who is an asset to DFS. Tina was friendly, polite, helpful and gave a brilliant level of service. Having worked within a service industry I would have her on my team any day of the week.
If the delivery is as efficient then it will be a 100% across the board.

3 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpfull member of staff

Very helpfull member of staff, who explained everything in a polite professional manner.

2 de junio de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service and a super product

We visited the store and was welcomed and shown around, the staff asked the right questions without being pushy. After making our choice we went away and phoned in the order and was taken through the steps carefully and politely. The whole procedure was flawless, well done.

22 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Richard was our first class sales…

Richard was our first class sales person. Nice amd laid back and didn't rush us into making a decision.
Would highly recommend.

31 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello Mr & Mrs Milne,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Amazing service!

Tina was fantastic. She welcomed us as soon as we came in with a lovely smile and cheerful attitude. We purchased two sofas and transaction from beginning to end was excellent.
Thank you. Dfs this is my 3 purchase.

31 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tina.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent

Excellent, Tina was really helpful, friendly and no pushy sales pitch, have purchased two fantastic recliner chairs at a brilliant price, would highly recommend 👌

31 de mayo de 2026
Logotipo de DFS Furniture - Ipswich

Respuesta de DFS Furniture - Ipswich

Good Afternoon,

We are really happy that Tina met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

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