DFS Furniture - Kettering Opiniones 

3013
TrustScore: 5 sobre 5

4,9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . T... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We initially spoke with Nigel who was friendly and knowledgeable about the settee we were looking at. Don was particularly helpful too and when we wrnt to place the order James assisted us offering a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido

  • 0333 999 9840

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3013)

100.311 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Good sales guy James

23 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very knowledgeable and not pressured at…

Very knowledgeable and not pressured at all
We had space and time to reflect

20 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Great store in Kettering

Great store in Kettering , Nigel was pleasant , informative and straight to point with all relevant info . Wasn’t pushy , let me and wife discuss options and came back to finish off the order etc . Top marks
Mr and Mrs Lemay

19 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great experience

James at Kettering was welcoming, informative, and extremely helpful. No pushy sales as we’ve experienced in other stores.

19 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent customer service

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredibly excited for our new sofas to arrive. Thank you so much for your help and the coffee! 😊

18 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Excellent service and helpfull

Excellent service and helpfull

18 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Young lady explained everything…

Young lady explained everything thoroughly and took her time.Excellent customer service.

18 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very friendly staff and not pushy.

Very friendly staff and not pushy.
I was in 3 times before actually making my decision on which sofa to choose. I was on my own and gave the staff my measurements, he helped me find the right sofa thst would fit. Great service

10 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

A really good shopping experience at Kettering DFS

Don and the lady (i know her name, i don't know how to write it down) that did the paperwork for us were really nice. Thanks to them we found the right couch and had a pleasant purchase experience which makes me want to go to DFS again in the future for the next purchase. They even gave us a nice discount and walked us through all the options.

I like that they wouldn't try to sell you the most expensive option or product but the product and option that is right for your needs and budget.

I am aware of the long delivery time, it's always like this with furniture, i am not sure what experience i will expect from the delivery itself but i hope it will go well.

As for the payment i like the 0% interest 4 year monthly payment option. It really helps people that cannot afford one off payment to get what they need for their home, without struggling to pay in full. And even if you can pay in full it allows you room to better budget your payments and pay monthly or lump somes along the road rather than committing fully to a huge payment.

13 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Arrived half hour before closing and…

Arrived half hour before closing and was finished purchasing in 15 mins quick easy. Assistant was pleasant, helpfull, polite and efficient

14 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nigei was so helpful.

Nigei was so helpful.

13 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Nigel was super helpful in store

Nigel was super helpful in store! Excellent customer service, made everything easy for us!

11 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you for sharing your lovely feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

James was excellent and very…

James was excellent and very knowledgeable, not pushy at all. Very professional .

11 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly & helpful

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn't feel pressured into making a decision & was offered a choice of ways to make a payment. I would highly recommend Cherise & the Kettering branch of DFS.

8 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent

Excellent, knowledgeable service from Reece

7 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Corner Sofa

I had viewed on-line. But needed to view to make my purchase.
One of the sales team "Lucy" made herself known and was respectful and afforded me the space to make my choices.
Once I did this Lucy was supportive and transparent and took me through the sale.
Great friendly staff
Made everything a pleasure.

4 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Super helpful man called Reece helped…

Super helpful man called Reece helped me purchase my sofa today. He went through everything with me and answered all my questions.
Really lovely staff member you have there. Thank you, I’m super excited to get my new sofa

4 de julio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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