Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Ver más
La empresa ha respondido
Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB
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Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Ver más
La empresa ha respondido
We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Ver más
La empresa ha respondido
We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.
La empresa ha respondido
The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Ver más
La empresa ha respondido
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido
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We went to look at sofas and bought one due to the relaxed atmosphere in the showroom. There were no pushy sales assistants but they were there to help and tell you about any we liked. Reece helped us to get the one we really liked explaining all the aspects of the 3-4 we had chosen. Came away very happy 😃

Respuesta de DFS Furniture - Kettering
We recently visited DF and had an excellent experience thanks to Nigel. He was incredibly helpful, patient, and professional throughout the whole sales process. He took the time to explain everything thoroughly, answered all of our questions clearly, and never made us feel rushed or pressured.
Nigel's knowledge, attention to detail, and calm approach made what can feel like an overwhelming decision much easier and more enjoyable. Customer service truly second to none. Thank you Nigel, for such a positive experience, it was very much appreciated.

Respuesta de DFS Furniture - Kettering
Very helpful and friendly advice. The staff pointed out all the many different aspects of choosing our settees and the options available to us. Both Nigel and Reece were friendly and courteous. We’re very pleased with our choice and look forward to our settees arriving.

Respuesta de DFS Furniture - Kettering
The staff was very warm lovely and very respectful as well as help and patient.

Respuesta de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering
Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.

Respuesta de DFS Furniture - Kettering
Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa

Respuesta de DFS Furniture - Kettering
Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.

Respuesta de DFS Furniture - Kettering
Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided

Respuesta de DFS Furniture - Kettering
Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.

Respuesta de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering
James (kettering store) made it really easy and simple to purchase and explained everything well!

Respuesta de DFS Furniture - Kettering
James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌

Respuesta de DFS Furniture - Kettering
Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.

Respuesta de DFS Furniture - Kettering
I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy

Respuesta de DFS Furniture - Kettering
The gentleman made us drinks and explain everything fully to us.

Respuesta de DFS Furniture - Kettering
Excellent service. Nigel our sales advisor was very knowledgeable.

Respuesta de DFS Furniture - Kettering
Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍

Respuesta de DFS Furniture - Kettering
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