DFS Furniture - Kettering Opiniones 

3018
TrustScore: 5 sobre 5

4,9

Northfield Avenue, Belgrave Retail Park, NN16 9TS Kettering, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great customer service, listened to what I wanted and showed me ranges that could meet the measurements that I needed. Even with restricted measurement I still had choice of a few styles and good colo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

​We received excellent customer service and care from Reece today. Having been on the hunt for sofas for quite some time, his helpful advice and attentiveness were truly second to none. We are incredi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a great experience at DFS Kettering and the customer service was brilliant. Cherice helped us with our sofa and was very knowledgeable. The staff were so friendly and welcoming.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The sales advisor Cherise was friendly, helpful & knowledgable. I was offered a hot drink straight away. She explained about the sofa I liked & showed me the colour swatches & sofa dimentions. I didn'... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Reino Unido

  • 0333 999 9840

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3018)

101.849 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We went to look at sofas and bought one…

We went to look at sofas and bought one due to the relaxed atmosphere in the showroom. There were no pushy sales assistants but they were there to help and tell you about any we liked. Reece helped us to get the one we really liked explaining all the aspects of the 3-4 we had chosen. Came away very happy 😃

4 de junio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Recent purchase at DFS

We recently visited DF and had an excellent experience thanks to Nigel. He was incredibly helpful, patient, and professional throughout the whole sales process. He took the time to explain everything thoroughly, answered all of our questions clearly, and never made us feel rushed or pressured.

Nigel's knowledge, attention to detail, and calm approach made what can feel like an overwhelming decision much easier and more enjoyable. Customer service truly second to none. Thank you Nigel, for such a positive experience, it was very much appreciated.

2 de junio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello Nirmal,

We're really grateful you shared this amazing 5* review. We are glad to hear that Nigel helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and friendly advice

Very helpful and friendly advice. The staff pointed out all the many different aspects of choosing our settees and the options available to us. Both Nigel and Reece were friendly and courteous. We’re very pleased with our choice and look forward to our settees arriving.

1 de junio de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff and the warm service in showroom

The staff was very warm lovely and very respectful as well as help and patient.

31 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Reece,Customer service & help.

Reece in the Kettering store was very helpful, knowledgeable & went through every detail with us when we were looking for new sofa,he helped us in every way possible, spending plenty of time with us,explaining everything,As someone who worked in customer service,I can honestly say Reece was honestly fantastic & made the process very easy & we left with the perfect sofa for us.

30 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Reece.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Good price great quality sofas

Good price great quality sofas
Sales men was really nice and helpful
Delivery service great and extremely fast
Overall very satisfied with my new sofa

18 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent staff

Reece, the salesman, was excellent and very helpful without any waffle. He gave us plenty of time and space to look around and then was on hand to help with our purchase.

26 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Well connected with our needs as a…

Well connected with our needs as a customer good knowledge of the product pleasant experience during the process of the service provided

25 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Reece was very helpful

Reece was very helpful, wasn't at all pushy, knew all the answers to the questions we had, and was extremely helpful.

24 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

James (kettering store)

James (kettering store) made it really easy and simple to purchase and explained everything well!

21 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Exceptional service from James at the Kettering branch.

James was a model professional, he spoke in depth about all options available to us and was polite and very engaging from start to finish during the buying process. A credit to your company and himself. 👌

21 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lucy saw us and gave us time to make…

Lucy saw us and gave us time to make our mind up. No hard sales tactics , relaxed and helpful. That's all we hope for.

18 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

I ordered my sofa with Lucy

I ordered my sofa with Lucy, Sales Asssistant at Kettering DFS.
Lucy was brilliant and explained everything to me, I wanted a delayed order as I have visitors from Canada in September, Lucy told me how to order this and made it all sound possible.
Thanks Lucy

6 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

The gentleman made us drinks and…

The gentleman made us drinks and explain everything fully to us.

18 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Nigel our sales advisor was very knowledgeable.

17 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great customer service at the store and…

Great customer service at the store and the guys that delivered and assembled, were efficient and did a great job. Very happy with our new sofa 👍

10 de mayo de 2026
Logotipo de DFS Furniture - Kettering

Respuesta de DFS Furniture - Kettering

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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