Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
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Consulta las opiniones de los clientes
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Ver más
La empresa ha respondido
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Ver más
La empresa ha respondido
Llandudno dfs. Was taken around a few different styles and materials, didn’t feel pressured, the salesperson was very knowledgeable and helpful.
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Reino Unido
- 0333 999 9834
4,9
Excelente
3 mil opiniones
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Respuesta de DFS Furniture - Llandudno
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and patient with plenty of…
Very helpful and patient with plenty of information given
12 de junio de 2026
Respuesta de DFS Furniture - Llandudno
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service - the staff were very knowledgeable and provide excellent advice. Not pushy just extremely helpful and nothing was too much trouble.
15 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Llandudno - Best experience so far.....
We had already chosen the sofa we wanted on DFS online but wanted to go and see it in-store at Llandudno before making the final decision to purchase. Our in-store experience was excellent, and that was all thanks to the gentleman called Mike who greeted us and made then entire process very enjoyable. He was attentive, knowledgeable, polite, courteous and entertaining. A thoroughly lovely man and a great asset to DFS. 10 out of 10 all round.
8 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Really good experience today and the…
Really good experience today and the help I received was perfect. Thank you to Mike for all your assistance
14 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Hello Matthew,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent Service
12 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great customer service by Marcus
Great customer service by Marcus. 2nd sofa we have bought in 7 years. Marcus is so knowledgeable and helpfull all along the way
12 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Hello Mike,
Thanks for your lovely feedback, we’re glad to hear Marcus met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The sales person showed solid product…
The sales person showed solid product knowledge and her customer service skills and can do attitude were second to none. A real credit to DFS
4 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Hello Jason,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful from the minute I entered…
Very helpful from the minute I entered the store. Had loads of time for me, giving me very good advice and very patience.
11 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Hello Laura,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Hello Derek,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
It’s very good service
4 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Great staff but when you leave the shop ….
Bought two two seater electric recliners from Llandudno shop
Paid in full
Changed ( upgraded) to a two and a three seater two days after …. before delivery date given … told it wasn’t a problem
I was given ( txtd) a message to say they would be delivered within 7 days ….
that was on 19 may with their delivery company
That’s when ‘the wheels came off
been in shop a couple of times since to ask where they are ?
There is definitely a lack of communication with shop and delivery company sad to say
nb the staff in DFS were great I must add
really nice people
I’m /we’re just in limbo at the moment. In a new house with nothing to relax in
( a bean bag )
Little disappointed to say the least
It’s now 4 th June and still ‘couchless’
No phone number for shop
emails bounce back
Shame. It’s tarnished my experience with them
18 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good afternoon Ian,
Thank you for taking the time to share your review with us, please accept our apologies for any confusion caused regarding the delivery of your furniture. This has now been processed to the courier, who will be in contact as soon as possible to book your delivery date.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Very friendly experience friendly staff…
Very friendly experience friendly staff members.
2 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
1
Excellent customer service by Leonie'…
Excellent customer service by Leonie' highly recommended to anyone shopping at DFS Llandudno, North Wales.
1 de junio de 2026
Respuesta de DFS Furniture - Llandudno
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Comfy sofas, excellent team and amazing experience. We can’t recommend Marcus enough. He has a sincere desire to provide the best possible customer service experience and he did. No hard-sell whatsoever. He provided unbiased advice and guidance to allow an informed decision to be made. We travelled up from Anglesey to Llandudno store and were greeted, offered refreshments and given a tour of the showroom followed by a conversation. Nothing was too much trouble for Marcus and we look forward to receiving our new sofa soon.
31 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Angela was AMAZING!
Angela was AMAZING. We went back at week later and she remembered us, the dog and exactly what we wanted. Great service.
31 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Questions were answered
Questions were answered , good service and helpful advise .
31 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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