Martin the salesman in the Llandudno store who served me was very good, listened to my needs as a disabled customer, he took his time & explained everything to me in detail so i could make a decis... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCharlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY Llandudno, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A great experience. A lovely welcome on arrival from All the staff. Clear and constructive advice given on all the sofas we liked. Marcus was very informative and kind and the lovely hot drink was... Ver más
La empresa ha respondido
Bryan made the experience extremely easy for us. He showed us various options and spent couple of hours while we looked at various options to get sofas for our new home. Never felt any pressure to buy... Ver más
La empresa ha respondido
Llandudno dfs. Was taken around a few different styles and materials, didn’t feel pressured, the salesperson was very knowledgeable and helpful.
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- Accesorios para muebles
- Tienda de artículos para el hogar
- Tienda de mobiliario para salones
- Tienda de sofás
- Tapicería
Escrito por la empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito por la empresa
Información de contacto
Charlotte Road, Unit A, Mostyn Champneys Retail Park, LL30 1RY, Llandudno, Reino Unido
- 0333 999 9834
4,9
Excelente
3 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
MIKE WAS THE MOST HELPFUL AND…
MIKE WAS THE MOST HELPFUL AND INFORMATIVE SALESMAN WE HAVE EVER DEALT WITH TRYING TO PLEASE THE WHOLE FAMILY MY MOTHER IN A WHEELCHAIR OURSELVES AND OUR YOUNG DAUGHTER TOO.
29 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Mike met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff was amazing
Staff was amazing, phil the manager is always helpful and so well respected, we come to djop to Llandudno for years and Phil always is courteous and very wrll respected
29 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Phil.
Kind Regards,
Jordan
DFS Customer Support
Very helpful and jolly staff
Very helpful and jolly staff, helped us choose a soffa, we will hopefully love, very exciting to receive it in 12 weeks time, thanks
27 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great friendly service from a lovely…
Great friendly service from a lovely helpful team. Especially the young lady who's name I think was Leoni. Much better than I anticipated. 5 star plus.
18 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
The sales man (Brian) was helpful
The sales man (Brian) was helpful, informative and didn't push the hard sell. He demonstrated the bed settee, sorted the order on line for us and then sent it via a link so that we could check our measurements before we ordered it. Very helpful and patient. Thank you !
23 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great customer service
23 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Mike was knowledgeable
Mike was knowledgeable, very patient and helpful. The sofa and chair he helped me choose is perfect
22 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
I was given lots of advise & helped to…
I was given lots of advise & helped to buy a sofa of my choice also told when delivery will be
Thankyou
15 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
New sofa
I was approached by a member of staff after browsing a sofa i had already seen before, his name was Marcus and was very informative, helpful, polite, answering my questions and offering an alternative foot stool to match my chosen sofa, i had a very pleasant shopping experience.
21 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Friendly customer service
Friendly customer service, not once did we fill we were pressured into anything and everything was explained in detail, thank you for very pleasant service.
21 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I found a great soft sofa in the sale
I found a great soft sofa in the sale, Marcus was very helpful and told me everything i needed to know, very good service
18 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good morning Sue,
Thanks for your lovely feedback, we’re glad to hear Marcus met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Polite staff not pushed or presured…
Polite staff not pushed or presured into ordering.
16 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Respuesta de DFS Furniture - Llandudno
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Brilliant customer service from Mark
Brilliant customer service from Mark, explained everything in detail re purchase. Took his time and had a lovely coffee
15 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Good afternoon Delyth,
Thanks for your lovely feedback, we’re glad to hear Mark met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very kind and friendly Staff and…
Very kind and friendly Staff and brilliant customer service
14 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Helpful
Helpful, polite and friendly staff, all questions answered, overall Excellent service.
13 de mayo de 2026
Respuesta de DFS Furniture - Llandudno
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.