DFS Furniture - Llantrisant Opiniones 

3283
TrustScore: 5 sobre 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... Ver más

Valorada con 5 estrellas sobre 5

I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have visited the Llantrisant store several times over the past few months and each time the staff have been amazing. They are polite and friendly and more importantly do not hassle you! This is th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido

  • 0333 999 9831

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(3283)

98.550 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The person that we met within store…

The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all around the shop ( no hassle) tried several sofas picked what we wanted and colour . Called said gentleman and he came straight away . Answered any questions we had then explained about the extras like delivery, warranty, sliders and aftercare insurance. ( didn't feel pressured) explained all processing procedures. Nice guy new his stuff gave us free delivery and feet . Spent £2800 but got to pick what we wanted with no hassle and fantastic service . Would definitely go to this guy again.

11 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly

4 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Lewis was very helpful in the…

Lewis was very helpful in the Llantrisant branch and made the whole process extremely easy!

8 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service was incredible…

Customer service was incredible couldn’t have had a smoother interaction

7 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Brooke,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience at DFS Llantrisant.

We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were looking for and offered suggestions and advice when asked. He explained everything clearly and simply, and made sure we understood. This resulted in us finding exactly what we wanted and being completely satisfied with it.
We were all together very pleased with what was on offer and found it very good value for money. We would definitely choose DFS Llantrisant again.

6 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful knowledgable staff

Very helpful knowledgable staff. Helped us find exactly what we were looking for at a good price. Hassle free process to buy and arrange delivery with help of Josh and David

6 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Josh and David met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff very helpful and knowledgeable

Staff very helpful and knowledgeable, especially David,no pressure, came to help us when asked, made us feel welcome and comfortable.

5 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Morning,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with David.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

David at DFS, Llantrisant

David at DFS, Llantrisant was so helpful, knowledgable and made us feel comfortable and no pressure to purchase.
I was extremely impressed at David’s knowledge and suggestions on the sofa we liked. We chose a different configuration. Which was so helpful. We didn’t settle, we had the sofa we wanted.
Great service and would highly recommend this store.

5 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Mac kenzie done our order,very polite…

Mac kenzie done our order,very polite and friendly .Great customer service.

5 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

The salesman Josh was extremely helpful…

The salesman Josh was extremely helpful very knowledgeable of his sofas, very easy to talk to without putting any pressure on myself and husband in purchasing a new sofa. He explained everything about the sofa design we were looking at and helped us make our final decision before making any agreement . We are very happy and would definitely recommend the store where Josh is working from, huge thank you to him, he’s a credit to your company

4 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff. Good variety to choose from. All necessary information provided. Stress free experience.

1 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

A pleasant shopping experience

On entering we were met by a lovely , friendly gentleman Josh , I asked him to show us the Zana 3 seater sofa as we already have the recliner in the same range. He offered us a cup of tea/ coffee as we sat on the sofa , he explained about the firm cushions in foam of what we have already and he succeeded to explain everything else from time to make , guarantees to delivery details. Our overall experience today in the Pontyclun DFS store was 100% Satisfactory.

1 de julio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Sara,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Sales person was extremely polite and…

Sales person was extremely polite and helpful. I have shopped at dfs for over 20years ,always treated well .

29 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Friendly staff

Friendly staff, explained the options clearly. Very personable allowed us space to might the right decision for us.

29 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

There was no pressure to buy

There was no pressure to buy, we left to browse but plenty of help to hand when we needed it. We were helped by a very Knowledgeable staff member and a seamless, clear transaction was carried out.

28 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Fabulous service - David served us

Fabulous and very easy to understand and quick and easy

27 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Customer service from David

Excellent customer service from David. Helpful, knowledgable but not too forward or pushy. Lovely aftershave too!

27 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with David.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff incredibly helpful

Staff incredibly helpful. Very pleasant and made my experience a very enjoyable one.

24 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más