DFS Furniture - Llantrisant Opiniones 

3283
TrustScore: 5 sobre 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... Ver más

Valorada con 5 estrellas sobre 5

Leah approached us very quickly within us entering and made us extremely comfortable. Myself, my wife and my autistic son had entered and he was very excited to jump and bounce on all these sofas and... Ver más

Valorada con 5 estrellas sobre 5

No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de muebles
  2. Accesorios para muebles
  3. Tienda de artículos para el hogar
  4. Tienda de mobiliario para salones
  5. Tienda de sofás
  6. Tapicería

Escrito por la empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito por la empresa


Información de contacto

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido

  • 0333 999 9831

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3283)

98.550 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Customer service from David

Excellent customer service from David. Helpful, knowledgable but not too forward or pushy. Lovely aftershave too!

27 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with David.

Kind Regards,

Jordan
DFS Customer Support

Valorada con 5 estrellas sobre 5

Staff incredibly helpful

Staff incredibly helpful. Very pleasant and made my experience a very enjoyable one.

24 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service!

22 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Definitely Recommend

We knew what we were looking for from a previous visit, Lewis at the Llantrisant store was very, knowledgeable and helpful, he arranged our order with no stress or issues, our sofas are due for delivery this week! Great service!

1 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service

Great service from start to finish. I wasn’t 100% sold on a sofa, but the gentleman who helped was friendly, knowledgeable, and genuinely helpful. Help find the right sofa for us and Made the decision much easier. 👌

21 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great service from Josh in Llantrisant…

Great service from the Llantrisant store - a big thank you to Josh!

21 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

The Sales assistant Grant was brilliant…

The Sales assistant Grant was brilliant from start to finish, there was no hard sell ,while we were looking for our new sofas, he took his time to explore all options and insured that our final choice was exactly what we wanted. He fully explained the delivery process and schedule
A great credit to DFS

19 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Great staff and sorted quickly

Great staff and sorted quickly

12 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very Professional &Very Helpful

We were met by a member of staff named David, Who was very understanding &very helpfull with our choice of purchase &the offer of a few cuppa,s went down well...

13 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Dfss

Sales advisor was really helpful

11 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Impeccable service from Natasha.

I called up for advice on a sofa I was interested in. The lady on the phone I believe was called Natasha? I called around 16:20 on 17/06/26. She was amazing. Very patient and answered all my questions with ease. Very easy to talk too. I let her know I am a first time buyer and she was very kind in offering all kinds of advice. She went through all the protocols with ordering a sofa, let me know the deals they have on. Cleaning advice on the sofas such as the dos and donts. I even ended up ordering extra furnishings. She put through the order for me over the phone, it was all very smooth running. I cannot wait for my sofa for my new home, the service was impeccable.

17 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Our experience from start to finish was…

Our experience from start to finish was very professional but yet felt like speaking with a friend . The staff there were not to pushy but yet very helpful with their information, we would strongly recommend DFS definitely felt in safe hands .

13 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

We were guided through our purchase by…

We were guided through our purchase by Gary. Excellent service and great knowledge of the product.

15 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Good friendly information in a relaxed…

Good friendly information in a relaxed atmosphere.

14 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Very helpful

13 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Valorada con 5 estrellas sobre 5

Lewis your sales man was very…

Lewis your sales man was very professional and very knowledgeable. Being an area sales manager my self I was very impressed . He was so helpful he made the sale

13 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Valorada con 5 estrellas sobre 5

Absolutely amazing service and so very…

Absolutely amazing service and so very helpful
Would highly recommend to anyone looking for a that extra help to find the perfect sofa.

13 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent service provided by staff.

Excellent service provided by staff.
Lovely manner and prompt in dealing with our business. Never shopped in DFS previously, but will certainly do so in the future. Very pleased with the quality of your furniture and during these times it's nice to have value for money.

5 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello Elizabeth,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Valorada con 5 estrellas sobre 5

The staff were very helpful and knowledgeable

The staff were very helpful and informative. Gave us time and space to look around without hassle and offered great help.

11 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Valorada con 5 estrellas sobre 5

Excellent in store staff

I ordered my suite yesterday and the communication with Mackenzie at the store was second to none. He was very helpful and patient during many of my questions and decision making. It was easy to change the size over the phone after I remeasured when I got home.
Hopefully delivery and after sales will be as accommodating

10 de junio de 2026
Logotipo de DFS Furniture - Llantrisant

Respuesta de DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

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